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A Day in the Life of Renée Marino, a Broadway Star-Turned-Master Communicator

Success

Outreach Marino is more excited to get on the phone than your average person. So, she records video journals on her phone to verbalize swirling thoughts. Speaking of mealtime: Marino trains her own team on communication best practices at monthly lunch-and-learns. Another benefit: “You can delete it right after.” No one spoke….

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Donald Kelly—The Sales Evangelist—Is Out to Create a Community of World-Class Sellers

Success

selling peanuts, or having a little restaurant,” he says. That person is not going to pick up the phone and make that call because they’ve already defeated themselves in their belief system,” Kelly says. When training sellers, Kelly often teaches them to do what he calls “breaking through the monotony.”

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How to Stand Up for Yourself

Success

He suggests trying things like calling your cable company and asking a phone rep to waive a late fee. Paterson has people who take his assertiveness training make reservations at a restaurant, then call back a couple of hours later and cancel. Learn it from the inside out. Pick a delivery mode.

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Tips for the Tourist in All of Us: The Savvy Admin’s Guide to Travel!

Office Dynamics

I also host a high-end training program for executive assistants and administrative assistants called World Class Assistant , in Las Vegas. If you are traveling alone, find out who else is attending that administrative conference or a training event, coordinate arrival times and share your transportation. Remain calm.

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Administrative Professionals Conference or Training Event Travel Tips

Office Dynamics

I also host a high-end training program for executive assistants and administrative assistants called World Class Assistant , in Las Vegas. If you are traveling alone, find out who else is attending that administrative conference or a training event, coordinate arrival times and share your transportation. Remain calm.

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Travel Tips for Your Administrative Professionals Conference or Training Event

Office Dynamics

I also host a high-end training program for executive assistants and administrative assistants called World Class Assistant , in Las Vegas. If you are traveling alone, find out who else is attending that administrative conference or a training event, coordinate arrival times and share your transportation. Remain calm.

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Master the Sales Mindset to Land Your Biggest Clients

Success

This holds true for a piece of manufacturing equipment, life insurance, clothing or dessert at a restaurant, he says. One simple process Ziglar’s team uses in its corporate sales training programs is T-R-U-S-T, which stands for think, relate, uncover needs, sell solutions and take action. Then, they defend those decisions with logic.

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