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The Power of Documentation in the Workplace

Eat Your Career

Creating a Record for Future Reference Documentation serves as a historical record that can be referred to in the case of disputes (legal or otherwise), performance reviews, or when trying to understand the evolution of a particular problem.

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Women in Wine: 4 Sommeliers Shaping the Future of Mexico’s Wine Industry

Success

Often referred to as the Napa Valley of Mexico, Valle de Guadalupe is a burgeoning wine region in Baja California, Mexico, that has impressed newcomers like myself and kept its decades long loyalists coming back for more. Today, the association has over 100 members that network and create job opportunities for women winemakers in the region.

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It’s vital employers understand the new EHRC guidelines on menopause 

Workplace Insight

Recent guidelines issued by the Equality and Human Rights Commission (EHRC) aim to simplify employers’ legal obligations to support workers going through menopause. At the heart of the guidelines, the EHRC references staggering statistics on the extent to which the menopause can impact women.

Legal 110
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A Third Way to Classify Workers Gains Momentum

Small Business Labs

The passage of Prop 22 means that firms like Uber and Lyft can legally classify their drivers as contractors instead of employees.  Most countries refer to them as "dependent contractors" and they get some, but not all, of the benefits and legal protections associated with being a traditional employee. But the U.S.

Legal 207
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How to Improve Customer Service: 7 Ways to Take Your Mission Beyond Words

Success

And where an issue arises that is beyond the associate’s scope to handle, make sure that associate knows exactly whom to refer the customer to for swift resolution. Apart from legally required disclosures, ensure that customers hear from a real, living person in every engagement. And happy employees decrease costly turnover.

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An Admin’s Cheat Sheet to Business Terminology

All Things Admin

It’s often referred to as a percentage. CRM – Customer Relationship Management: This refers to the practices, strategies, and technologies that a company uses to manage its customer interactions and relationships. ToS – Terms of Service: This refers to the legal agreement between a company or website and its users.

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The EU is giving citizens the “right to repair” electronics — here’s what that could mean for the world

Ideas.Ted

And a majority think that manufacturers should be legally obliged to facilitate the repair of digital devices. And a majority think that manufacturers should be legally obliged to facilitate the repair of digital devices or the replacement of their individual parts. And that’s exactly what a large majority of EU citizens want.

Legal 145