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NOVEMBER 28, 2011

A survey done by American Express revealed one-half of the nation’s retail sales come from small locally owned businesses. All in all, it seems like a positive holiday shopping season with merchants thinking positive thoughts.

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Customer Service Holidays 2011 Purchasing 40

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FEBRUARY 16, 2011

According to statistics, all economic sectors were down, but large companies still have the definitive edge simply because they can offer lower prices than their smaller competition. As an example, just by mere marketing and price competition the Kindle far outsells the Nook. For instance, Barnes and Noble can not compete with Amazon.

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Salary 2008 Expenses Medical 40

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FEBRUARY 15, 2011

According to statistics, all economic sectors were down, but large companies still have the definitive edge simply because they can offer lower prices than their smaller competition. As an example, just by mere marketing and price competition the Kindle far outsells the Nook. For instance, Barnes and Noble can not compete with Amazon.

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Salary 2008 Customer Service Expenses 40

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FEBRUARY 27, 2013

According to online surveys, over 80 percent of customers now give Sears poor customer service grades citing reasons of inept management, unreliable products, poor customer service, and a profound lack of employee training. So what has happened? The cost of repairs seem even more contentious. Photo courtesy of justj0000lie.

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Customer Service Staples Holidays Clothes 40

Ideas.Ted

SEPTEMBER 23, 2021

One US survey showed over 50% of respondents feel helpless when they think about climate change. Then, just before Christmas two years ago, my husband surprised me by saying he’d bought us solar panels as a holiday gift. . In the US, one survey showed that over 50 percent of Americans feel helpless when they think about climate change.

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2021 2020 2015 Lifestyle 22

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MARCH 19, 2013

While shoppers tend to overlook product quality and concentrate on lower prices during tough economic times, once people head back to work and their economics have begun to improve, buyers become less tolerant of rudeness from the customer service desk or inferior merchandise that may have split at the seams after only one laundering.

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Customer Service 2005 2012 AT&T 40

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FEBRUARY 22, 2011

Part of the criteria used to measure customer satisfaction were the “touch points&# of people, presentation, process, product, and price. Too often the salesperson will present only the monthly payments which is an intentional method to obscure the true price of the automobile.

Customer Service 40

Customer Service Negotiating Expenses Social Media 40

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APRIL 7, 2010

Their low prices lead the industry, but their policies toward the public most likely defies any basic rules of customer service no less customer satisfaction. This holiday season infrequent fliers will be the most affected by all of the changes.

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Customer Service Travel Policies AT&T 40