Success
DECEMBER 28, 2021
As examples of good customer service, we chose brands most of you will know. The Spotify Self Help page serves as an excellent example of getting self-help right. Although social listening examples abound, Wendy’s Restaurants has become renowned for taking social listening to the next level. Deliver to your customer.
Allwork
DECEMBER 10, 2023
And, a study conducted by Scoop in collaboration with Boston Consulting Group indicates that companies whose employees have the option to work in-office or remotely have demonstrated a 16-percentage-point advantage in revenue growth over the last three years, as opposed to companies with more rigid policies.
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Allwork
FEBRUARY 14, 2024
As organizations explore how to best approach this new normal, many are establishing policies and considering the long-term implications for their employees and workspace. Flexibility and Choice A major step in creating or maintaining a successful hybrid work environment is realigning corporate policies with the organization’s culture.
Small Business Labs
JUNE 24, 2020
The Effects of the Coronavirus on Hours of Work in Small Businesses , from Yale's Tobin Center for Economic Policy, shows the pandemic's dramatic and ongoing impact on small businesses. Also, the Tri-State New York region, which was the center of the early pandemic, was hit harder than the country overall.
Allwork
DECEMBER 27, 2023
. | Copyright: Jeff Goldberg/Esto, Courtesy Perkins Eastman Return to Cities Means Return to Office In cities built for people to live in one area and work in another, we need high office occupancy and the guaranteed captive audience Monday-Friday, 9-5 to keep transport networks, restaurants, dry cleaners, and other smaller businesses running.
Small Business Labs
FEBRUARY 21, 2019
Controversy swirled around grocery delivery company Instacart and their policy on tipping, witch many called wage theft. While this led to Instacart changing their policy, other food delivery companies so far are continuing with their tipping practices despite complaints by both drivers and customers. billion valuation.
Success
FEBRUARY 24, 2022
When you’re in places like coffee shops, restaurants or even hotels, it’s best to hold off accessing private information such as your bank account or using sensitive logins. For example, a few questions to ask when clicking on a link are: Do I know this person? Be cautious using public Wi-Fi. Is the URL the same as what is displayed?
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