Office Dynamics

JUNE 4, 2014

Remember your etiquette in all settings is vital, even when they are “virtual” settings! If a post has specific merit by all means forward to someone to provide resources. Social Networking Tips. Do your homework and learn to use social networking to your professional advantage. Send no more than one news story a day. Joan Burge.

Networking 100

Networking Social Media Etiquette Facebook 100

Office Dynamics

JUNE 4, 2014

Remember your etiquette in all settings is vital, even when they are “virtual” settings! If a post has specific merit by all means forward to someone to provide resources. Social Networking Tips. Do your homework and learn to use social networking to your professional advantage. Send no more than one news story a day. Joan Burge.

Social Media 100

Social Media Etiquette Facebook Networking 100

Office Dynamics

JUNE 4, 2014

Remember your etiquette in all settings is vital, even when they are “virtual” settings! If a post has specific merit by all means forward to someone to provide resources. Social Networking Tips. Do your homework and learn to use social networking to your professional advantage. Send no more than one news story a day. Joan Burge.

Networking 100

Networking Social Media Etiquette Facebook 100

Office Dynamics

JUNE 4, 2014

Remember your etiquette in all settings is vital, even when they are “virtual” settings! If a post has specific merit by all means forward to someone to provide resources. Social Networking Tips. Do your homework and learn to use social networking to your professional advantage. Send no more than one news story a day. Joan Burge.

Networking 100

Networking Social Media Etiquette Facebook 100

Workplace Insight

JUNE 19, 2023

There will be differences, ranging from the internal platforms they prefer to appropriate office etiquette. Empathy training for managers can facilitate the conversations needed to draw out these insights and gain a holistic understanding of your company’s sub-cultures.

Time Zones 52

Time Zones Etiquette Negotiating International 52

Office Dynamics

JUNE 22, 2016

Plus helpful resources for continued learning!). Self-Management vs. Stress Management and Juggling Work, Home and Your Personal Life. Webinar Suggested Resources. Office Dynamics (an abundance of resources available right here!). Career Portfolio Resources. Create a Strategic Partnership with Your Leader.

Administrative Professionals 189

Administrative Professionals 2016 Gifts Purchasing 189

Laughing all the Way to Work

OCTOBER 4, 2009

.© Copyright Patricia Robb 2010 4 October, 2009 Confessions of a Micro-Manager Who would want to work for a micro-manager? Here are some reasons I think managers can get possessive: Im not sure I can trust you. A manager has to have confidence that you know how to do your job. I never wanted to be a manager.

Management 100

Management Time Zones IAAP International 100

Office Dynamics

APRIL 15, 2012

We hold this blog-a-thon each April and the goal is to make assistants aware of the resources available to them and build a community of administrative assistant and executive assistants who want to learn and grow and flourish in their career of choice! Be Resourceful. Read the Wall Street Journa l after your manager is done with it.

Administrative Professionals 100

Administrative Professionals Etiquette 2012 Filing 100

Laughing all the Way to Work

AUGUST 29, 2009

© Copyright Patricia Robb 2010 29 August, 2009 Managing your Bosss Inbox Nowadays our bosses are busy almost 24/7 and in order to cope they need our help managing their e-mail account. Your role may be just to unclutter their Inbox so they can better manage the important items. Lets enjoy our day together.©

Management 100

Management Time Zones IAAP 2009 100

Office Dynamics

APRIL 26, 2016

I hear managers or Human Resource Professionals say it doesn’t take any special skill to be an administrative assistant. A stellar Executive Assistant must think of every detail for every function such as calendar management, travel planning, meeting preparation and execution, and e-mail management. Intuitive.

Administrative Professionals 100

Administrative Professionals 2016 Stress Travel 100

Office Dynamics

DECEMBER 15, 2016

Every year, managers and human resources professionals like you struggle with the same issue: what to give their employees for the holidays. Happy cheerful colleagues celebrating christmas party in office smiling giving presents.

Gifts 100

Gifts Holidays Restaurants Travel 100

Office Dynamics

NOVEMBER 19, 2015

We even added free downloadable resources, such as educational articles by Joan Burge, for administrative professionals. October: Managing Your Executive’s Day (Part 1) Webinar. October: Managing Your Executive’s Day (Part 2) Webinar. July: 3 Keys to Making Your Best Week Ever with Adam Timm Webinar.

Training 100

Training Administrative Professionals 2015 AT&T 100

On The Job

AUGUST 25, 2011

Up to 70 percent of working adults say they've been bullied at some point in their working lives, and 53 percent to 71 percent of the bullies are in management positions, Civility Partners LLC says. I think there's a real need for email etiquette to be taught in workplaces today," he says. Ask for dignity and respect.

2003 100

2003 Etiquette Training Email 100

Office Dynamics

MAY 23, 2012

We are often asked about doing etiquette seminars/programs onsite for administrative professionals across the country. Since we can't be everywhere at once and you can't always travel for the training we thought we would share this awesome resource with you. Emily Post's Guide to Business Etiquette for the 21st Century.

Etiquette 100

Etiquette PDF Gifts Cubicle 100

BMT Office Administration

OCTOBER 4, 2022

Managers and supervisors kept track of employee performance and productivity by directly monitoring them throughout the workday. This fed the need for new ways to track employee activity, as managers could no longer directly monitor their teams in person. Before the pandemic, only 6% of employees were remote workers.

Filing 52

Filing 2020 Suppliers Social Media 52

Professional Assistant Blog

OCTOBER 29, 2008

as your client relationship manager (CRM)? Ive found a great resource on the ACT! Home About Me Advertise Free ACT! CRM) Video Tutorials By The Professional Assistant on Wednesday, October 29, 2008 Filed Under: Productivity A re you using ACT! If you’re looking to purchase ACT! Whats next?

2008 100

2008 Cubicle Google Docs 2007 100

Office Dynamics

MARCH 12, 2015

There are some certification programs out there that, unfortunately, don’t teach you how to build partnership with your executive or how to manage your executive’s day; but our programs do. (JB). I have a BS in management and over 15 years work experience. It is admirable that you have your BS in management.

IAAP 100

IAAP ASAP Administrative Professionals Training 100

Professional Assistant Blog

OCTOBER 31, 2007

If they prompt you to get it done right away (if this is not your immediate supervisor), make sure to let your manager know. They are there to help, since they are managing you. If you feel that your manager thinks of you this way, talk to them about it, but in a professional manner. Dont feel that you are not doing your job.

2008 100

2008 Google Docs Cubicle 2007 100

Office Dynamics

OCTOBER 3, 2010

They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. Managers who do not know how to utilize administrative assistants in new ways. Joan commented that the seasoned administrators who retire will not have available resources to back fill their roles. How sad is that?”

Administrative Professionals 100

Administrative Professionals Retirement Training Assertiveness 100

Office Dynamics

OCTOBER 3, 2010

They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. Managers who do not know how to utilize administrative assistants in new ways. Joan commented that the seasoned administrators who retire will not have available resources to back fill their roles. How sad is that?”

Administrative Professionals 100

Administrative Professionals Retirement Training Assertiveness 100

Stephanie LH Calahan

MARCH 25, 2011

The most effective networkers have a system to manage/organize business cards and their contacts.  Add them to your contact management system. Thanks to Laurie Meek of LNM Home & Office Management. Managing Biz Cards. contact manager.   :-). Thanks to Ann Gambrell of Creative Time-Plus.

Business Cards 100

Business Cards Networking ASAP Etiquette 100

Laughing all the Way to Work

FEBRUARY 19, 2009

What is the proper etiquette when addressing or writing to a President? Our role is important to the success of executives and managers everywhere. Here is a video link on the proper etiquette to address a President. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" " Warning!

Time Zones 100

Time Zones IAAP Etiquette 2009 100

Laughing all the Way to Work

AUGUST 15, 2009

Here is some common-sense etiquette: Screen your calls: Subscribe to call display. However, I think our etiquette hasnt caught up with the technology. Confessions of a Micro-Manager ► September (3) The Advertising Game Atlanta, Georgia: The City that Smiles We live in an Acronym Happy World. 23, 1 p.m. . " Warning!

Time Zones 100

Time Zones IAAP Etiquette Phones 100

Professional Assistant Blog

OCTOBER 31, 2008

Check with your Human Resources Department or manager to see if this falls into your corporate policy. You dont want to end up at work and be the only one wearing a costume. Looking like a rabbit might be fun, but you dont want to be gnawing your carrot around others as theyre working away.

2008 100

2008 Cubicle Google Docs 2007 100

Service Untitled

SEPTEMBER 13, 2010

a Georgia provider of Customer Experience Management reported American consumers feel customer service satisfaction has slipped since the first quarter of the year. Employees need to be better trained and rewarded for exemplary customer service behaviors using team awards, benefits and senior management acknowledgments.

Customer Service 40

Customer Service Etiquette 2010 2006 40

Laughing all the Way to Work

FEBRUARY 22, 2009

This is a must-have resource. Posted by Patricia Robb at 6:13 PM Labels: Administrative Assistant , etiquette for addressing officials , professional assistant Reactions: 2comments: Carol Bory said. . ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" " Warning! 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Eat Your Career

AUGUST 9, 2010

Workbooks Stress Management Workbook Time Management Magic Reinvent Your Career Workbook More Tasty Goodness Career Management Consulting Job Interview Coaching Resume Revision Group Training & Public Speaking Eat My WHAT?! Manage Your Stress Change of any kind is stressful. A two week notice is a small price to pay.

2010 100

2010 Stress Resume Cover Letter 100

Musings of a High-Level Executive Assistant

MARCH 18, 2014

I plan on continuing to read through your blog and use it as a valuable resource. Although I have found some other resources out there, I’ve gotten very mixed reviews from Amazon on certain titles which they’ve offered. Some of the books I have found seem a bit outdated, yet some resources have recommended them.

Email 40

Email Confidence Etiquette Skills 40

Service Untitled

AUGUST 27, 2010

Senior managers have to be involved, instead of just delegating training to lower-level managers. It is the senior representatives who need to have the vision for the company, and they are the ones who need to focus on the critical processes, and in turn teach and mentor each lower level of management.

Customer Service 40

Customer Service Suppliers Etiquette 2010 40

Service Untitled

NOVEMBER 6, 2009

Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer Escalations and You Douglas November 06, 2009 Behind the Scenes , Customer Service 1 Comment Many customer service managers (especially in small to mid-size businesses) spend quite a bit of time handling something I always refer to as “escalations&#.

Customer Service 40

Customer Service Etiquette Policies 2006 40

Professional Assistant Blog

JULY 16, 2008

Even when I am not provided with the resources, I can make things happen. I did manage to find a site that has seminars listed for all of USA, if thats where you are writing from. I consider myself and have been in the past, to be an over achiever. I do things in full, completely and beyond the best of my capabilities.

2008 100

2008 Cubicle 2007 Google Docs 100

Laughing all the Way to Work

JULY 16, 2010

.© Copyright Patricia Robb 2010 16 July, 2010 Guest Blog by Alexis Bonari: 10 Easy Ways to Check and Maximize Time Management Photo from Flickr: Public Domain It’s not always about giving the boss her money’s worth – sometimes, it just feels great to know that work time is being managed well.

Time Zones 100

Time Zones IAAP 2010 International 100

Service Untitled

OCTOBER 13, 2010

Cheryl October 13, 2010 Customer Service , Customer Service Experience , Surveys No Comments Empathica, a customer service management firm, surveyed 3,000 U.S. “It’s not that we have less customers,&# states Dave Billingsby, manager of a local restaurant in Palm Beach Gardens, “they just spend less; an average of 7%.

Customer Service 40

Customer Service Restaurants 2010 Etiquette 40

Service Untitled

SEPTEMBER 8, 2010

From the top senior levels, management is obligated to show they care about employees. With those thoughts in mind, shouldn’t senior management work on motivating factors to help employees maintain their business loyalty and commitment? Let’s start with the negatives. Eliminate the unknown for employees.

Customer Service 40

Customer Service Self Esteem Suppliers Payroll 40

Service Untitled

SEPTEMBER 10, 2009

Home About Service Untitled Subscribe for Free Consulting Contact Archives Gratitude – A True Measure of Your Service Warmth Chip and John September 10, 2009 Customer Service Experience , Etiquette , Little Things, Big Differences , Specific Companies No Comments “Thank you” are the two most important words in the English language.

Customer Service 40

Customer Service Holidays Etiquette 2006 40

Service Untitled

MAY 15, 2009

Home About Service Untitled Subscribe for Free Consulting Contact Archives Use Glass Doors to Improve Accessibility Douglas May 15, 2009 Culture No Comments In my post on Wednesday , I touched on what I think is an important aspect of manager accessibility, a physically inviting workplace.

Customer Service 40

Customer Service Etiquette 2006 2009 40

Laughing all the Way to Work

MAY 9, 2010

They are a valuable resource and I appreciate them. Like you, I list the new assistant as not only a contact but a definite resource for future references. Confessions of a Micro-Manager ► September (3) The Advertising Game Atlanta, Georgia: The City that Smiles We live in an Acronym Happy World. 23, 1 p.m. .

Time Zones 100

Time Zones IAAP 2010 International 100