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How Do You Train And Retain Tech Talent? Use Podcasts, Says CEO Jen Grogono

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Grogono works with Dell, Salesforce, Facebook and others to change their meetings, blogs, and internal newsletters into engaging, streamable podcast episodes only available to employees. . Gallup’s annual workforce engagement survey confirms that companies with highly engaged employees are simply more profitable than others. .

Training 243
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4 Ways To Enhance Diversity, Equity, And Inclusion In Hybrid And Remote Work Environments

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An easy way to start advocating is to conduct internal surveys to determine those issues. In order to create an inclusive diversity strategy, leaders must address communication and sponsorship issues within their organization by setting up mentoring programs and virtual training. Take a few seconds to come up with a guess.

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Ghosted After an Interview? Here’s Why Companies Do It

Success

You send a follow-up email to check in. Never hearing back from a company after an interview—aka: being ghosted after the interview—is exceptionally frustrating and experienced by more than 75% of job seekers, according to a recent Greenhouse survey. I wrote them an email, letting them know I had arrived, and no one was there.

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Does Returning to the Office Help Diversity?

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Companies need to train staff — and especially managers — to conduct remote and hybrid meetings in a way that’s sensitive to diversity concerns. . A Future Forum survey on this topic among knowledge workers — who can work fully remotely — found that 21% of all white knowledge workers wanted a return to full-time in-office work. .

Mentoring 344
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What Makes Good Customer Service?

Success

Who needs customer service training? They need training to answer them professionally. Adequate training is critical. But without the training—the tools—to help, interruptions may become more of a frustration. And train accordingly to respond independently to as many situations as possible.

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Why Human Connections Are A Business Advantage In A Remote World

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In its Great Attrition survey, McKinsey identified that 51% of employees who left their job in the last six months did so because they lacked a sense of belonging. Paul says that, as a company, Charter Communication thinks it’s critically important to bring people together to meet in person for strategic planning, training, and team building.

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Authentically Gen Z: The Values, Aspirations & Drivers That Will Re-Define The Future Of Work

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As part of an internal research initiative centered on this topic, SmithGroup’s Workplace Practice convened panels of Gen Z employees in Detroit, Michigan and Chicago, Illinois to learn more about the personal and professional goals that drive this generation. Training & Development: One Size Does Not Fit All.

Salary 213