Remove Email Remove FAQ Remove Learning Remove Phones
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What Is a Good NPS Score?

Success

You may even use the survey as an opportunity for further direct engagement such as with follow-up direct calls, emails or product offerings. As a thank you, you email her a coupon for $20 shoes on sale for $15. Be sure to include a FAQ page based on the questions your clients ask most. Follow up with a personal call or email.

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What Makes Good Customer Service?

Success

It’s a key component in learning to love sales and service. Base your FAQ on firsthand knowledge of what customers need to know. These may include phone or SMS contact information, email and even a physical store or mailing address. Adequate training is critical. In each case, always include direct assistance options.

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Blog Action Day 2008

Loosely Speaking

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Blog Action Day 2008 Wednesday, October 15, 2008 at 1:00 am // By: ktcosmos // Category: Blogging As a participant in Blog Action Day 2008, I asked everyone I know for information on programs (actual or planned) which combat poverty.

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Arizona Virtual Assistants Retreat

Loosely Speaking

Location: Candy and Doreen will be joining us from remote locations and the session will be accessible by either long distance phone and/or computer, headset and wifi connection. Participants will either use a conference call or other online meeting room to attend, so computer and/or phone access will be necessary.

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20 Apps to Organize Your Thoughts | Men With Pens

Men With Pens

Google Notebooks can be accessed from any computer as well as from mobile phones and it can also be shared between friends. Use email, instant messaging and your mobile phone to submit your notes or you can clip content from the web with the browser toolbar. Use it when shopping online or planning a trip.

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Do you ask for permission or forgiveness? | Men With Pens

Men With Pens

I’ve happily signed up for all kinds of email lists. I recently had a discussion via email with someone regarding the CAN-Spam Act (US) and Anti-Spam Act (Australia). In the US it’s legal to sign someone up to your email list without asking their permission. They could have asked. I have a crazy-busy RSS feed.

2010 40
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The Procrastinator's Guide to Writing | Men With Pens

Men With Pens

You thought you heard the phone ring this morning but you aren’t sure. Check your email. Look at your email. Read that long chain email someone forwarded to you. Forward that chain email to all your friends. Send an email to your client. Mint flavored. Call your dentist. Check your voice mail.

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