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AZVAs Podcast 3: Prepping to Attend Industry Events

Loosely Speaking

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs AZVAs Podcast 3: Prepping to Attend Industry Events Sunday, April 18, 2010 at 2:34 pm // By: ktcosmos // Category: AZVAs Podcast Your quick link to the April 2010 AZVAs Podcast is at the bottom of this post. The event takes place in Phoenix, Arizona, April 20 – 23, 2010.

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AZVAs Podcast Episode 2: March 2010

Loosely Speaking

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs AZVAs Podcast Episode 2: March 2010 Wednesday, March 10, 2010 at 10:28 am // By: ktcosmos // Category: AZVAs Podcast Here’ s your quick link to the March 2010 AZVAs Podcast: [Listen Now!] Click here to retrieve the details.

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12 Customer Service Lessons

Make or Break Moments

Even online retailers need phone support (there’s nothing worse than going to a website and having to unravel the great mystery of figuring out how to contact them beyond the FAQ list!) Out-serve competitors (don’t bash them – just be better!)

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AZVAs Podcast Episode 1

Loosely Speaking

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs AZVAs Podcast Episode 1 Tuesday, February 9, 2010 at 2:34 pm // By: ktcosmos // Category: AZVAs Podcast , Life of the Virtual Assistant AZVAs Podcast launches today! Subscribe to AZVAs podcast by emailing ktcosmos@LooseEnds.net.

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Service Untitled» Blog Archive » Improve small business customer.

Service Untitled

Elizabeth used to spend countless hours replying to customers and answering questions by email; so much time that she didn’t have time for her own family, so what did she do? When the FAQ and forums are not enough to help her customers, Elizabeth also has a Help Desk. A customer logs in and sets up a user account.

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Why Downtime Leads to More Time

Productivityist

Here’s how I set myself up for this downtime: I wrote several guest posts and took part in several interviews ahead of time. And I used AwayFind far more than ever before to make sure that only emails that needed to reach me immediately did just that. I pushed aside a lot and forged ahead in others. This one was tricky.

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Writing Rush | Men With Pens

Men With Pens

Alright, well, I know he emailed me to let me know I had a broken link in a post. And I know he was interested in what that link led to, which made me think well of him, so I emailed him back. In less than 5 emails, in fact. This is perhaps my most important rule of thumb, whether writing books, blog posts, or emails.

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