INDUSTRY INSIGHTS YOUR PEERS ARE READING
This month's Atlantic magazine features a snappy article "Kisses and Hugs in the Office," by Jessica Bennett and Rachel Simmons on the use of XOXO in business email. I wrote last year about a woman who was signing her email. Email Etiquette MORE
Home About Me Advertise Microsoft Outlook Shared Mailboxes Etiquette By The Professional Assistant on Thursday, January 31, 2008 Filed Under: MS-Outlook , Productivity D o you have more than one mailbox in your Microsoft Outlook , other than your inbox? MORE
In case you are unable to access The New York Times online, here are two opening exchanges from the piece: Hi, Robin, Courteous Writing Email EtiquetteOn Saturday The New York Times ran a humorous column "I Hope You're Well," by Kerry Elson. MORE
You have probably seen a slogan beneath email signatures that says something like this: "Please consider the environment before printing this message." Many people are tired of that suggestion, and a few readers joined me in creating whimsical email slogans. Email Etiquette MORE
Recently, one of our female executive leaders has been using the word Ladies as a salutation in her emails that include men in. Courteous Writing Email EtiquetteRob wrote: I thought you might be a helpful sounding board from something I'm experiencing at work. MORE
Maybe you have to respond to an angry employee's email. Courteous Writing Email Etiquette Positive LanguageIf you are human, you face situations during your workday that require you to write under pressure. MORE
Thursday, June 17, 2010 Proper Business Dining Etiquette I have been to lunches and dinners where people inadvertently take the wrong glass, use the wrong utensil with the meal, or display improper dining etiquette, such as starting to eat before everyone is served or talking with their mouth full. MORE
Before we talk about etiquette, let’s first consider another e-word: Elevator. Elevators are like little floating bubbles of society with their own distinct etiquette. That’s how etiquette works and why it’s so important in the workplace. What is Modern Business Etiquette? MORE
Courteous Writing Email Etiquette How to Write Do you know how to say no? Are you comfortable writing a message that says no to someone's request? Or do you ignore requests hoping they will go away? Read this post to learn the easy way to say no--and. MORE
The other day I emailed a request for writing class prework to a team of seven people. Email EtiquetteI used this subject: Prework for Writing Tune-Up Session on Sept. 21--Action Requested by Sept. 12 Two people who responded to my request. MORE
The etiquette police who are trying to keep up with the rapidly evolving world of mobile devices and their effect on the workplace probably would say the same. The results don't surprise Lisa Grotts , a certified etiquette consultant. MORE
Sometimes people say things in email that would be better left unsaid. Email EtiquetteThis list of 10 examples will alert you to statements that can weaken your messages and your business relationships. My manager told me to handle it this. MORE
Take this true-false test to check your knowledge of basic formatting standards for business letters and emails. Email Etiquette Teaching Business WritingThe standards of writing change. What was once correct in business messages now comes across as old-fashioned--or does it? MORE
Lately people in business writing classes have been asking about the three-email rule. Courteous Writing Email EtiquetteThat's the rule espoused by Phil Simon, author of Message Not Received: Why Business Communication Is Broken and How to Fix It. Simon touched on the rule. MORE
Do you want your email readers to delete your messages immediately? Then you must avoid these 10 bad ways of starting emails. Email Etiquette Teaching Business WritingOf course you don't. Who would? Spell the reader’s name wrong, use a nickname rather than. MORE
You may have read The Washington Post story about John Hopkins University sending early-acceptance emails to 294 students who had not been accepted. Courteous Writing Email Etiquette MORE
Home About Me Advertise Cubicle Etiquette 101 By The Professional Assistant on Thursday, November 01, 2007 Filed Under: Office Gossip , Productivity D o you find that your colleagues are hovering around you when youre on the phone? If you work in a cubicle, here are some guidelines to follow for good cubicle etiquette: You see the person you wish to talk to on the phone. In the mean time Im going to discretely tape up a copy of your etiquette rules somewhere public. MORE
In the Email Intelligence classes I teach, a hot topic for discussion is email replies that say only "Thanks." Some people complain that "Thanks" emails waste their time. They have to stop what they are doing, click open the emails. Tags: Email Etiquette MORE
Last month I presented and emceed at a College of Business event on business etiquette. What I found very interesting is that both the students and employers were a bit nervous about their etiquette. E - Email and set up another appointment? MORE
Courteous Writing Email EtiquetteIf you write to customers, clients, employees, or almost anyone on the job, you have times when you need to assert yourself. You have to disagree, delegate, instruct, remind, and say no—in each situation coming across as clear and forceful. MORE
Courteous Writing Email EtiquetteThe other day at my health club I asked an employee what time the bank parking lot was available for club members' use. I knew I could use the bank lot when the bank closed, but I wasn't sure what. MORE
Home About Me Advertise Office Fridge Etiquette By The Professional Assistant on Wednesday, November 28, 2007 Filed Under: D o you bring your food to work? Heres an article I recently found on office fridge etiquette. Do you keep it in the office fridge? Are you in a constant battle to get your food into a pint-sized fridge because others leave their food there for days on end? Heres an excerpt on the article: Do not eat or drink foods that do not belong to you. MORE
The other day a client expressed frustration that people she works with send her emails with lines that stretch across her computer screen. "I Email EtiquetteI can't believe they don't use wider margins," she said. Wider margins? I don't use any margins. MORE
With all the talk about sending and receiving less unnecessary email, it may be challenging to know when to respond with a thank-you. In my post on thank-you emails last week, "Do Email 'Thanks' Please or Provoke You?" Tags: Email Etiquette I suggested. MORE
Home About Contact Me Links Sitemap A Telephone Etiquette Test Posted by Ian McKenzie Written on May 28, 2010 If youre new here, you may want to subscribe to my RSS feed. Ian’s Messy Desk Helping you get the most out of the 24 hours in your day. MORE
A reader asked whether she needed to reply to an email. Read her email and the professor''s reply. Email Etiquette She had written to her professor, he had responded, and now she wondered whether a response was required or unnecessary. MORE
Email Etiquette The other day I had coffee with a man I will call Ryan to talk about his search for a new job. When I suggested a company that sounded like a perfect fit with Ryan''s goals and expertise, he told. MORE
As a user, are you maximizing the use of email? Below are tips on managing emails effectively: E-mail Checking Time. Schedule what time you open your email, such as once a day or twice a day. Emails can distract you and having a schedule will enhance your productivity. MORE
Are you haunted by too much email appearing nonstop, lurking in your inbox, and raising your anxiety level? If you are like most people at work, you get too much unnecessary email. If you need to keep your email open, Email Etiquette Tips on Microsoft Office MORE
Courteous Writing Email Etiquette Teaching Business WritingMy daughter's friends in college are interviewing for internships and permanent positions. Days after their interviews some of them ask, "Should I have sent a thank-you?" To them I say, Yes! MORE
Email is no longer just for personal use, with all our accepted short forms: LOL, U, GB and a co-worker's favourite, OMG! With the increasing use of email as the first choice for business correspondence it opens a whole new world of dos and don'ts for the assistant.Here are Some Good-Sense Email Etiquette Tips: Email Salutations: Although email is less formal than writing a letter it is still polite to open with a greeting. MORE
Courteous Writing Email Etiquette Teaching Business WritingThe other night I was traveling from Boston to my home, Seattle. When I arrived at my connection city, Denver, at 7:15 p.m. I received this text message: Your Flight on August 6 from DEN now departs at 11:55. MORE
Books Courteous Writing Email EtiquetteYou work against deadlines. Often you have to write quickly, even when the message is complex and somewhat delicate. It’s not surprising that you occasionally come across as abrupt when you thought you were being efficient. MORE
Email EtiquetteI was straightening my office and found an article I had printed off the Internet, "Karen Stephenson's Quantum Theory of Trust," written by Art Kleiner and published in 2002 by strategy+business. It is a fascinating article about relationships in business--not. MORE
Do you know when to copy people on the emails you send? Email EtiquetteOr do you cc a bunch of people and hope to offend no one? This post will reduce your cc doubts. Should you cc or not? To answer. MORE
Marketing expert Marcia Yudkin, author of No-Hype Copywriting: The Keys to Lively, Appealing, and Truthful Sales Writing, wrote her weekly email on a topic dear to my heart: lazy emails. Courteous Writing Email Etiquette Teaching Business Writing MORE
We are often asked about doing etiquette seminars/programs onsite for administrative professionals across the country. Etiquette expert, Anna Post, Emily's great-great granddaughter will present this program via our friends at Business Management Daily. Emily Post's Guide to Business Etiquette for the 21st Century. The truth is, multimillion-dollar deals (and people's jobs) can be LOST as a result of poor etiquette. Email etiquette. Hello, friend! MORE
A reader named Deborah shared a short email she recently received: Dear Sirs, pls let me have by return the supp docs about yr a.m. Email Etiquette Proofreading MORE
Why is it that when it comes to emails, there are no accepted standards? Even though 6 billion emails are sent every day, almost no one agrees about simple things like email etiquette, how to organize a note, or whether emails are considered private or not. The 99 tips in this article make up the best in email practices: 4.) That includes the email that says that if you don’t forward it to 10 people you’ll die. MORE
It’s time to talk about webinar etiquette. We love this feature but we’ve heard from a few attendees that some of the comments aren’t appropriate for the webinar and we wanted to take this opportunity to address webinar etiquette and protocol. MORE
Today''s New York Times has a front-page story "4 Accused in Law Firm Fraud Ignored a Maxim: Don''t Email" that reminds us of a rule we know well: Don''t put anything in writing that you would not want to see. Email Etiquette MORE
Home About Me Advertise Elevator Etiquette 101: Going Up? Can you think of any more etiquette related items while riding the elevator? By The Professional Assistant on Friday, October 17, 2008 Filed Under: Travel Y ou’re standing in the elevator and everyone is crammed like a can of sardines. You reminisce about that Seinfeld episode where Elaine gets stuck on the subway and starts talking to herself about how the train isn’t moving and starts to get claustrophobic. MORE
One area of concern – your email correspondence. Even though your own every day business environment may be laid back, you still need to make sure you use professional business email etiquette. Maybe you’ve even committed an email blunder or two or you’ve seen someone else’s. All you need to do is share that email etiquette no-no with BizSugar and you’ll be entered into the contest. Submit your email etiquette no-no now! MORE
Eat Your Career
DECEMBER 20, 2016
Before we talk about etiquette, let’s first consider another e-word: Elevator. Elevators are like little floating bubbles of society with their own distinct etiquette. That’s how etiquette works and why it’s so important in the workplace. What is Modern Business Etiquette?
Business Writing
JULY 16, 2019
In case you are unable to access The New York Times online, here are two opening exchanges from the piece: Hi, Robin, Courteous Writing Email EtiquetteOn Saturday The New York Times ran a humorous column "I Hope You're Well," by Kerry Elson.
Office Dynamics
JULY 6, 2016
It’s time to talk about webinar etiquette. We love this feature but we’ve heard from a few attendees that some of the comments aren’t appropriate for the webinar and we wanted to take this opportunity to address webinar etiquette and protocol.
Dumb Little Man
APRIL 30, 2019
As a user, are you maximizing the use of email? Below are tips on managing emails effectively: E-mail Checking Time. Schedule what time you open your email, such as once a day or twice a day. Emails can distract you and having a schedule will enhance your productivity.
Business Writing
MAY 13, 2015
Do you want your email readers to delete your messages immediately? Then you must avoid these 10 bad ways of starting emails. Email Etiquette Teaching Business WritingOf course you don't. Who would? Spell the reader’s name wrong, use a nickname rather than.
Business Writing
APRIL 5, 2018
Take this true-false test to check your knowledge of basic formatting standards for business letters and emails. Email Etiquette Teaching Business WritingThe standards of writing change. What was once correct in business messages now comes across as old-fashioned--or does it?
Business Writing
OCTOBER 28, 2015
Are you haunted by too much email appearing nonstop, lurking in your inbox, and raising your anxiety level? If you are like most people at work, you get too much unnecessary email. If you need to keep your email open, Email Etiquette Tips on Microsoft Office
Business Writing
MARCH 22, 2017
Marketing expert Marcia Yudkin, author of No-Hype Copywriting: The Keys to Lively, Appealing, and Truthful Sales Writing, wrote her weekly email on a topic dear to my heart: lazy emails. Courteous Writing Email Etiquette Teaching Business Writing
Business Writing
MAY 28, 2015
Lately people in business writing classes have been asking about the three-email rule. Courteous Writing Email EtiquetteThat's the rule espoused by Phil Simon, author of Message Not Received: Why Business Communication Is Broken and How to Fix It. Simon touched on the rule.
On The Job
MARCH 25, 2011
The etiquette police who are trying to keep up with the rapidly evolving world of mobile devices and their effect on the workplace probably would say the same. The results don't surprise Lisa Grotts , a certified etiquette consultant.
The Office Professionals Place
JUNE 17, 2010
Thursday, June 17, 2010 Proper Business Dining Etiquette I have been to lunches and dinners where people inadvertently take the wrong glass, use the wrong utensil with the meal, or display improper dining etiquette, such as starting to eat before everyone is served or talking with their mouth full.
Productive & Organized
APRIL 14, 2010
Last month I presented and emceed at a College of Business event on business etiquette. What I found very interesting is that both the students and employers were a bit nervous about their etiquette. E - Email and set up another appointment?
Business Writing
SEPTEMBER 15, 2014
A reader asked whether she needed to reply to an email. Read her email and the professor''s reply. Email Etiquette She had written to her professor, he had responded, and now she wondered whether a response was required or unnecessary.
Office Dynamics
MAY 23, 2012
We are often asked about doing etiquette seminars/programs onsite for administrative professionals across the country. Etiquette expert, Anna Post, Emily's great-great granddaughter will present this program via our friends at Business Management Daily. Emily Post's Guide to Business Etiquette for the 21st Century. The truth is, multimillion-dollar deals (and people's jobs) can be LOST as a result of poor etiquette. Email etiquette. Hello, friend!
Professional Assistant Blog
NOVEMBER 1, 2007
Home About Me Advertise Cubicle Etiquette 101 By The Professional Assistant on Thursday, November 01, 2007 Filed Under: Office Gossip , Productivity D o you find that your colleagues are hovering around you when youre on the phone? If you work in a cubicle, here are some guidelines to follow for good cubicle etiquette: You see the person you wish to talk to on the phone. In the mean time Im going to discretely tape up a copy of your etiquette rules somewhere public.
Laughing all the Way to Work
SEPTEMBER 21, 2007
Email is no longer just for personal use, with all our accepted short forms: LOL, U, GB and a co-worker's favourite, OMG! With the increasing use of email as the first choice for business correspondence it opens a whole new world of dos and don'ts for the assistant.Here are Some Good-Sense Email Etiquette Tips: Email Salutations: Although email is less formal than writing a letter it is still polite to open with a greeting.
Business Writing
JULY 1, 2013
You have probably seen a slogan beneath email signatures that says something like this: "Please consider the environment before printing this message." Many people are tired of that suggestion, and a few readers joined me in creating whimsical email slogans. Email Etiquette
Business Writing
MARCH 7, 2014
Today''s New York Times has a front-page story "4 Accused in Law Firm Fraud Ignored a Maxim: Don''t Email" that reminds us of a rule we know well: Don''t put anything in writing that you would not want to see. Email Etiquette
Business Writing
AUGUST 15, 2019
Courteous Writing Email Etiquette How to Write Do you know how to say no? Are you comfortable writing a message that says no to someone's request? Or do you ignore requests hoping they will go away? Read this post to learn the easy way to say no--and.
Business Writing
FEBRUARY 3, 2016
Sometimes people say things in email that would be better left unsaid. Email EtiquetteThis list of 10 examples will alert you to statements that can weaken your messages and your business relationships. My manager told me to handle it this.
Business Writing
OCTOBER 28, 2010
In the Email Intelligence classes I teach, a hot topic for discussion is email replies that say only "Thanks." Some people complain that "Thanks" emails waste their time. They have to stop what they are doing, click open the emails. Tags: Email Etiquette
Business Writing
AUGUST 30, 2013
Email Etiquette The other day I had coffee with a man I will call Ryan to talk about his search for a new job. When I suggested a company that sounded like a perfect fit with Ryan''s goals and expertise, he told.
Business Writing
JULY 8, 2019
Recently, one of our female executive leaders has been using the word Ladies as a salutation in her emails that include men in. Courteous Writing Email EtiquetteRob wrote: I thought you might be a helpful sounding board from something I'm experiencing at work.
Business Writing
SEPTEMBER 17, 2012
The other day I emailed a request for writing class prework to a team of seven people. Email EtiquetteI used this subject: Prework for Writing Tune-Up Session on Sept. 21--Action Requested by Sept. 12 Two people who responded to my request.
Business Writing
MARCH 11, 2011
Email EtiquetteI was straightening my office and found an article I had printed off the Internet, "Karen Stephenson's Quantum Theory of Trust," written by Art Kleiner and published in 2002 by strategy+business. It is a fascinating article about relationships in business--not.
Business Writing
DECEMBER 6, 2012
This month's Atlantic magazine features a snappy article "Kisses and Hugs in the Office," by Jessica Bennett and Rachel Simmons on the use of XOXO in business email. I wrote last year about a woman who was signing her email. Email Etiquette
Professional Assistant Blog
NOVEMBER 28, 2007
Home About Me Advertise Office Fridge Etiquette By The Professional Assistant on Wednesday, November 28, 2007 Filed Under: D o you bring your food to work? Heres an article I recently found on office fridge etiquette. Do you keep it in the office fridge? Are you in a constant battle to get your food into a pint-sized fridge because others leave their food there for days on end? Heres an excerpt on the article: Do not eat or drink foods that do not belong to you.
Business Writing
SEPTEMBER 26, 2012
The other day a client expressed frustration that people she works with send her emails with lines that stretch across her computer screen. "I Email EtiquetteI can't believe they don't use wider margins," she said. Wider margins? I don't use any margins.
Business Writing
APRIL 24, 2019
Courteous Writing Email Etiquette Teaching Business WritingMy daughter's friends in college are interviewing for internships and permanent positions. Days after their interviews some of them ask, "Should I have sent a thank-you?" To them I say, Yes!
Ian's Messy Desk
FEBRUARY 16, 2012
Why is it that when it comes to emails, there are no accepted standards? Even though 6 billion emails are sent every day, almost no one agrees about simple things like email etiquette, how to organize a note, or whether emails are considered private or not. The 99 tips in this article make up the best in email practices: 4.) That includes the email that says that if you don’t forward it to 10 people you’ll die.
Professional Assistant Blog
OCTOBER 17, 2008
Home About Me Advertise Elevator Etiquette 101: Going Up? Can you think of any more etiquette related items while riding the elevator? By The Professional Assistant on Friday, October 17, 2008 Filed Under: Travel Y ou’re standing in the elevator and everyone is crammed like a can of sardines. You reminisce about that Seinfeld episode where Elaine gets stuck on the subway and starts talking to herself about how the train isn’t moving and starts to get claustrophobic.
Business Writing
OCTOBER 23, 2015
Do you know when to copy people on the emails you send? Email EtiquetteOr do you cc a bunch of people and hope to offend no one? This post will reduce your cc doubts. Should you cc or not? To answer.
Business Writing
NOVEMBER 2, 2010
With all the talk about sending and receiving less unnecessary email, it may be challenging to know when to respond with a thank-you. In my post on thank-you emails last week, "Do Email 'Thanks' Please or Provoke You?" Tags: Email Etiquette I suggested.
Business Writing
SEPTEMBER 14, 2018
A reader named Deborah shared a short email she recently received: Dear Sirs, pls let me have by return the supp docs about yr a.m. Email Etiquette Proofreading
Business Writing
MARCH 2, 2017
Courteous Writing Email EtiquetteIf you write to customers, clients, employees, or almost anyone on the job, you have times when you need to assert yourself. You have to disagree, delegate, instruct, remind, and say no—in each situation coming across as clear and forceful.
Small Business CEO
JANUARY 31, 2012
One area of concern – your email correspondence. Even though your own every day business environment may be laid back, you still need to make sure you use professional business email etiquette. Maybe you’ve even committed an email blunder or two or you’ve seen someone else’s. All you need to do is share that email etiquette no-no with BizSugar and you’ll be entered into the contest. Submit your email etiquette no-no now!
Professional Assistant Blog
JANUARY 31, 2008
Home About Me Advertise Microsoft Outlook Shared Mailboxes Etiquette By The Professional Assistant on Thursday, January 31, 2008 Filed Under: MS-Outlook , Productivity D o you have more than one mailbox in your Microsoft Outlook , other than your inbox?
Business Writing
FEBRUARY 9, 2017
Maybe you have to respond to an angry employee's email. Courteous Writing Email Etiquette Positive LanguageIf you are human, you face situations during your workday that require you to write under pressure.
Business Writing
MAY 11, 2017
Books Courteous Writing Email EtiquetteYou work against deadlines. Often you have to write quickly, even when the message is complex and somewhat delicate. It’s not surprising that you occasionally come across as abrupt when you thought you were being efficient.
Business Writing
AUGUST 8, 2018
Courteous Writing Email Etiquette Teaching Business WritingThe other night I was traveling from Boston to my home, Seattle. When I arrived at my connection city, Denver, at 7:15 p.m. I received this text message: Your Flight on August 6 from DEN now departs at 11:55.
Business Writing
DECEMBER 18, 2014
You may have read The Washington Post story about John Hopkins University sending early-acceptance emails to 294 students who had not been accepted. Courteous Writing Email Etiquette
Business Writing
JANUARY 19, 2018
Courteous Writing Email EtiquetteThe other day at my health club I asked an employee what time the bank parking lot was available for club members' use. I knew I could use the bank lot when the bank closed, but I wasn't sure what.
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