Service Untitled
FEBRUARY 27, 2013
According to online surveys, over 80 percent of customers now give Sears poor customer service grades citing reasons of inept management, unreliable products, poor customer service, and a profound lack of employee training. Customer service begins with employees who want to be working and doing their best.
Ideas.Ted
SEPTEMBER 21, 2021
Here are a few questions she recommends when conducting employee surveys are: What parts of your job are most interesting and rewarding? You may think that your salaries are at the proper market rate because they were last year and you could hire just fine. For example, every business needs an accountant and a customer service person.
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Ideas.Ted
JULY 8, 2021
The results: Increased productivity and creativity; improved recruitment and retention; less burnout for founders and leaders; and more balanced and sustainable lives for workers — all without cutting salaries or sacrificing customer service. As a result, companies didn’t cut salaries when they reduced hours.
Small Business CEO
MAY 30, 2013
Even worse, most customers will tell you what they want, if you would just ask. Start by surveying your existing client base (no matter how small) to understand future buyers better. There are free tools such as Google Docs and MailChimp that let you create a survey and distribute it easily and affordably. Making the sketch.
Service Untitled
MAY 13, 2010
Service Untitled The blog about customer service and the customer service experience. What can you do to make the customer experience even more satisfying than your closest competitor? Feedback from questionnaires and surveys can supply constructive information. Customer service is for lawyers, too.
Practically Perfect PA
SEPTEMBER 19, 2014
A few months ago I asked the Practically Perfect PA readers if they could complete a survey for me. The survey asked if assistants feel that having or not having a university degree has made a difference to their career path. Yes, NVQ’s in Customer Services and Business Administration. Bachelor in Management.
The Small Business Blog
OCTOBER 26, 2009
Here’s how to tell if your salary is sound. Canadian small businesses report card : Ninety eight per cent of small business owners gave their companies a passing grade in a recent TD Canada Trust Small Business Survey, which asked 1002 small business owners with fewer than 20 employees to score their performance during the past year.
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