LEADERASSISTANT.COM

MARCH 12, 2023

She has been an EA and thought partner since 2009 and currently works at Cedar, a health-tech company, where she manages the Executive Support Team and is the Executive Assistant to the Head of Product. She began her career at a non-profit organization and has since worked for both large public companies and small private companies.

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LEADERASSISTANT.COM

DECEMBER 10, 2023

Izzy Gousby is the manager of an executive support team, has over 25 years of experience in the administrative field, and is also a Veteran of the United States Army Reserves. Blanchard CONNECT WITH IZZY Izzy on LinkedIn ABOUT IZZY Isadora Gousby, also known as Izzy, is the manager for the Boston Executive Support Team at Analysis Group.

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LEADERASSISTANT.COM

AUGUST 13, 2023

She’s co-founded multiple companies and also has experience as an executive assistant and operations manager. CONNECT WITH ERYN Eryn on LinkedIn choosesapphire.com The Power of Full Engagement (Recommended book on energy management) ABOUT ERYN Eryn Anitavi has been an entrepreneur since circa age 10.

Management 82

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Success

FEBRUARY 15, 2024

Whether you are a hiring manager determined to build a winning team or a job-seeker searching for the perfect career, you need to know the difference between hard skills and soft skills. For instance, customer service, sales and human resources, while having technical aspects, are more likely to require emotional intelligence to succeed.

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LEADERASSISTANT.COM

APRIL 23, 2023

In this episode, Claudette talks about her journey as an assistant, tips for calendar management, delegating, evolving as the job evolves, email management, and dealing with difficult executives. Her previous experience includes nine years supporting a Managing Director and the Key Accounts group at Goldman Sachs.

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Calendars Email Management Restaurants 75

LEADERASSISTANT.COM

JULY 9, 2023

When not working, he enjoys spending time with his family and playing ukulele. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. David lives in St.

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Allwork

OCTOBER 21, 2022

With bossware, data from keystrokes, communication with colleagues, logins, and more are monitored by a software system accessible to managers. . The process of designing your optimum lifestyle and, rather than waiting for retirement to enjoy a more flexible or luxury lifestyle, to do it in the present. Business Center .

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Success

OCTOBER 19, 2023

For instance, if you are a marketing manager or engineer, you may take a course to better harness the power of artificial intelligence. But it can also offer traction for a career change, such as when a solopreneur takes on the soft skills required for presentations or sales. The opportunities are limitless.

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LEADERASSISTANT.COM

NOVEMBER 26, 2023

In this chapter, I cover tactics for managing your own email inbox, as well as your executive’s. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

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Success

MARCH 27, 2024

Then the course progresses to topics such as customer service, marketing and human resources. This can present challenges in everything from gaining customers to getting startup funding. Two-thirds also reported they’d gained communication and time management skills. What are the skills you need? Thomas says.

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LEADERASSISTANT.COM

JANUARY 7, 2024

In this episode of The Leader Assistant Podcast, Amaia shares her fascinating story about her pursuit of becoming a doctor, finding a customer service job at ezCater on Craigslist, becoming EA to the CEO, and how her experience as a c-suite assistant prepared her for her director role.

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LEADERASSISTANT.COM

AUGUST 27, 2023

She has over a decade of administrative experience and lots of customer service stories! ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

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Customer Service Restaurants Budget Interviewing 96

LEADERASSISTANT.COM

DECEMBER 3, 2023

Cathy Rong is Chief of Staff for the multi-hyphenate Questlove where she manages the artist’s day-to-day professional and personal life. In this episode of The Leader Assistant Podcast, Cathy talks about building community, managing up, advocating for yourself, and the difference between an EA vs a Chief of Staff.

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Networking Restaurants Customer Service Budget 78

Success

NOVEMBER 27, 2023

Besides being morally wrong, you never know if a hiring manager or interviewer has connections at an organization or if they will verify your statements. Words like management, communication, leadership, customer service, fundraising, etc., Use short sentences or bullet points to document your experience.

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Service Untitled

FEBRUARY 27, 2013

According to online surveys, over 80 percent of customers now give Sears poor customer service grades citing reasons of inept management, unreliable products, poor customer service, and a profound lack of employee training. Customer service begins with employees who want to be working and doing their best.

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Success

MARCH 4, 2024

In this post, we’ll dive into books that speak to the three following categories: Books on personal habits, attitudes and approaches Mental health and work books Books for entrepreneurs Books for managers and founders Read on to discover 45 of the best professional development books. What’s Your Presentation Persona?

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LEADERASSISTANT.COM

DECEMBER 31, 2023

She is an accomplished professional who specializes in organizational management. She is an accomplished professional who holds the esteemed certification from IAAP as a Certified Administrative Professional (CAP) and specializes in Organizational Management.

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IAAP Administrative Professionals Restaurants Customer Service 74

Service Untitled

APRIL 15, 2014

Centralized call centers receive and transmit an enormous volume of telephone requests daily, with the purpose of collecting and handling information, ranging from product inquiries, questions about transactions, and customer service. So who are the most successful customer service representatives and how is that achieved?

Customer Service 40

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LEADERASSISTANT.COM

DECEMBER 17, 2023

. – Maya Angelou CONNECT WITH LESLIE Leslie on LinkedIn FREE Guide -> 5 Overlooked Steps to Landing Your Ideal EA Role ABOUT LESLIE Leslie Martinez is a Senior Executive Assistant with over 15 years of experience supporting executives in the Financial Services Industry.

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Restaurants Customer Service Budget Networking 77

LEADERASSISTANT.COM

JANUARY 14, 2024

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

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Forms Finance Restaurants Customer Service 72

LEADERASSISTANT.COM

SEPTEMBER 24, 2023

in Speech Pathology and a Masters Degree in Nonprofit Management. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Concetta holds a B.S.

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Restaurants Customer Service Budget Interviewing 86

LEADERASSISTANT.COM

JANUARY 28, 2024

As a trusted partner to C-level executives, senior leaders, and global teams, she has played a key role in decision-making, strategic planning, organizational operations, change management, and talent development processes.

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Restaurants Customer Service Budget Training 75

LEADERASSISTANT.COM

MAY 7, 2023

Join the Leader Assistant Circle Community for FREE to watch the video of my conversation with Naomi, and get a copy of her slide presentation. In this recording from one of our weekly Leader Assistant Zoom Chats , Naomi and I discuss language models like ChatGPT, automation and how it all can help us in our assistant roles.

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Restaurants Mentoring Customer Service Budget 95

Service Untitled

FEBRUARY 22, 2011

Jaguar of North America has just been recognized as a JD Power 2011 Customer Service Champion which means they have excelled in their own industry by delivering superior service to their US customers. According to JD Power, Jaguar is noted for standing out by satisfying customers with new-vehicle sales experiences.

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Service Untitled

APRIL 10, 2013

The Customer Service Survival Kit was written by Richard S. Gallagher, a practicing psychotherapist and the author of many customer service books who has trained over 20,000 people on how to handle the most daunting situations with customers while improving their confidence and an organization’s customer relations.

Customer Service 40

Customer Service Social Media Negotiating Facebook 40

LEADERASSISTANT.COM

JANUARY 21, 2024

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Restaurants 77

Restaurants Customer Service Budget Networking 77

LEADERASSISTANT.COM

OCTOBER 1, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

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Service Untitled

NOVEMBER 4, 2010

Every day we see customer service in action. Those are the customer experiences we seem to remember the best. Some companies have consistently provided exemplary customer service, and obviously it’s hard to replicate because those experiences and attitudes are what makes these organizations stand out from the crowd.

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LEADERASSISTANT.COM

SEPTEMBER 3, 2023

She has been with AGPROfessionals since 2015 and supports the CEO/Owner, and two other executives, as well as manages the office and a small team of admin.

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LEADERASSISTANT.COM

OCTOBER 22, 2023

Nicki Cave is currently the Administrative Services Director for the Boston Consulting Group’s (BCG) Dallas EA/AA team. In this episode of The Leader Assistant Podcast, Nicki talks about managing a team of assistants, creating a career development plan, cultivating a team culture, and finding happiness in your role.

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LEADERASSISTANT.COM

SEPTEMBER 10, 2023

And now after enjoying 20 years of business management in the corporate world, followed by managing her own successful Virtual Assistant business, Sasha’s passion is to utilize her experience and expertise to provide a service to those starting out in the field or wanting to upscale.

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Restaurants Customer Service Budget Interviewing 77

Allwork

JUNE 29, 2023

Enhance Lead Generation and Streamline Management The success of any coworking space heavily relies on a consistent influx of new leads. Without a robust lead generation and management strategy in place, expanding your membership base can feel like an insurmountable task.

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LEADERASSISTANT.COM

NOVEMBER 5, 2023

In this episode of The Leader Assistant Podcast, Andrea talks about her role supporting eight executives, and the additional roles she has in her organization, how she manages the workload, and tips for making an impact on company culture.

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Administrative Professionals Restaurants 2023 Networking 77

LEADERASSISTANT.COM

JULY 2, 2023

Jen Johnsen has been part of Children’s Theatre Company as Executive Assistant since 2013, managing the Artistic and Managing Directors. Her two favorites were as Production Manager for Sample Night Live! LEADERSHIP QUOTE To say you have no choice is a failure of imagination. and as a Fortune Teller for A Touch of Magic.

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2013 Etiquette Restaurants Customer Service 69

LEADERASSISTANT.COM

JUNE 4, 2023

Chynna also shares tips on navigating high pressure situations, managing stress and burnout, prioritizing self-care, and more! LEADERSHIP QUOTE Service is the price you pay for the space you occupy. in Event Management and Political Science and a minor in Business. Obama during the Obama Administration.

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Restaurants Travel Customer Service Stress 92

Service Untitled

DECEMBER 16, 2011

In a global survey, Accenture wrote about deteriorating customer service and how most of us have at least switched one of our own service providers because we were displeased that our expectations had not been met. The great debate on handling customer complaints As customers we want to choose the companies we do.

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Customer Service AT&T 2010 Phones 40

Eat Your Career

AUGUST 28, 2023

These programs can refine and even create brand new images, videos, presentations, written content, data analysis, and more. There is no time like the present to start playing with Artificial Intelligence—and yes, I do mean “playing.” Over the past few months, we’ve all watched in amazement as hundreds of new A.I. If it does, great.

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