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What Makes Good Customer Service?

Success

Good customer service is vital to success. Research from Qualtrics XM Institute indicates that 76% of customers will trust a company with strong customer service. Compare that with only 40% of customers trusting a company with poor service. The Basics of Good Customer Service.

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Artificial Intelligence at Work: How Office Professionals Can Build A.I. Skills for the Future

Eat Your Career

It simulates human intelligence because it learns from experience and gets smarter (which sounds wild!). Practice & Play The absolute best and easiest way to learn something new is to get your hands dirty. You have to learn how to leverage the software fully and figure out how to implement it into your day-to-day workflow.

Skills 130
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Celebrating National Customer Service Week by honoring the best

Service Untitled

It’s no coincidence that National Customer Service Week is celebrated this late on the calendar; it’s the unofficial launch of the biggest shopping experience of the year as the holiday season closes in and shoppers start counting down the days to family and friend celebrations. photo by: William Brawley.

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Getting back to the basics of effective customer service

Service Untitled

Read how easily they can be related to the core values of effective customer service: Habit number one calls for us to be proactive or to take the initiative to realize the decisions we make will ultimately determine the course of our businesses. Put first things first and prioritize your tasks as to your customers.

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Ep 247: Email Management for Executive Assistants

LEADERASSISTANT.COM

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Dozens of times throughout the day, you refresh your phone to see if you have new emails.

Email 66
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Ultimate travel itinerary

Practically Perfect PA

The airline emergency and customer service numbers. If your Director has a smart phone or tablet then do make use of online city guide apps. Assistants have to navigate their corporate travel policy while ensuring their Executives have a smooth business trip while relying on suppliers to make that happen.

Travel 100
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The Best Client Retention Strategies to Use Now

Success

To achieve your goals, you must develop a customer care policy that’s understood and adhered to by every member of your team. Your customer service, sales and marketing teams, and even IT and contractors must understand your corporate retention program for maximum impact. It will draw new clients as well.

Gifts 271