Customer Service Learning Negotiating Skills 
ProAssisting Blog
NOVEMBER 22, 2023
They go beyond the realms of traditional administrative support, embodying a diverse skill set and exhibiting exceptional qualities that propel them to be the best virtual assistant in any professional setting, contributing innumerable benefits to your organization.
Success
OCTOBER 24, 2023
Soft skills, often referred to as “interpersonal skills” or “people skills,” are the attributes, behaviors and qualities that help you interact with others more effectively in the workplace. Developing these soft skills examples as a growth challenge will do more than accelerate your career. What are soft skills?
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Success
FEBRUARY 14, 2022
If you grew up believing that there was only one type of intelligence—and you either had it or didn’t—it may surprise you to learn that there are several different types, encompassing everything from spatial awareness to music. EI is a sought-after trait in job candidates, especially for leading teams or working in customer service.
All Things Admin
FEBRUARY 20, 2023
Gone are the days when filing, phone skills, and semi-legible shorthand were key requirements for an admin job. Today’s job descriptions are more likely to include analytical reasoning, critical thinking, complex problem-solving skills, and UX design. What skills should you focus on honing and which should be left behind?
Service Untitled
APRIL 10, 2013
The Customer Service Survival Kit was written by Richard S. Gallagher, a practicing psychotherapist and the author of many customer service books who has trained over 20,000 people on how to handle the most daunting situations with customers while improving their confidence and an organization’s customer relations.
Office Dynamics
NOVEMBER 13, 2013
As a savvy assistant working in the modern business world moving at supersonic speed, you must learn how to lead yourself in order to be at the top of your game, remain on the cutting edge and be prepared for the future. Develop persuasion and negotiation skills. You already take the lead in various aspects of your job.
Office Dynamics
MAY 9, 2016
As more companies embrace the spirit of teamwork, you must learn to work with other people and truly become a team player to get the work done and help your organization be more competitive. In addition, the constant push for quality and improved customer service necessitates cooperation among employees.
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