Professional Assistant Blog

JULY 17, 2009

Then you finally do reach a live person and you are so fed up with all of the time wasted, that you start fuming towards the person on the other end of the phone. Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. How would you feel?

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The Small Business Blog

MARCH 23, 2010

Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. In fact, retaining current customers can be more cost-effective as no outgoings are necessary to market and sell to them. keep it up.

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Service Untitled

FEBRUARY 14, 2013

If you have ever been to the Genius Bar at an Apple store, knowledgeable men and women in blue shirts walk around the store carrying their iPads teaching, explaining, or helping set up appointments about an Apple product. The program was actually developed after Cadillac engineers teamed up with Cadillac drivers to determine their habits.

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Service Untitled

JULY 31, 2012

Google, Facebook, and LinkedIn no longer maintain call centers claiming the costs are too high. Do these powerful organizations therefore view customer service as an operational cost rather than a marketing investment? The quality of customer service paves the way for loyalty, revenue and happy shareholders.

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LEADERASSISTANT.COM

JANUARY 14, 2024

LEADERSHIP QUOTE I will not lose, for even in defeat there’s a valuable lesson learned, so it evens up for me. – ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

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Forms Finance Restaurants Customer Service 72

Service Untitled

MAY 21, 2013

No doubt, it has been a tough week for customer service. Internal Revenue Service acting agency head, Steven T. Miller who is resigning from his post stated earlier this week: “I can say generally, we provided horrible customer service. A popular solution is to take it to social media.

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LEADERASSISTANT.COM

JANUARY 21, 2024

As the Chief of Staff to a President at a Fortune 40 company—a multibillion-dollar business with 5,000+ employees—Maggie built the president’s Chief of Staff model from the ground up to create a highly successful team, drove efficiencies, and established executive back-office structure that will be in place for years to come.

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Restaurants Customer Service Budget Networking 77

Success

AUGUST 16, 2021

per month, Zyro is simple to set up. Customer discount codes for marketing campaigns, reliable inventory tracking and strong customer service are all part of the package. With hundreds of templates available, it’s really up to you how deeply you dive into visual customization. Zyro offers both.

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Service Untitled

FEBRUARY 6, 2013

There’s hardly a moment when someone isn’t consulting Google to learn more about a product, a person, or a service. While the digital realm can indeed help all of us to buy smarter, perform better, and be better educated, can it ever replace a human at the hub of customer service? Listen to the problem.

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Service Untitled

SEPTEMBER 30, 2013

Amazon is stepping up the customer service game for users of the new Kindle Fire HDX. So if you’re confused by the predecessors and have used YouTube videos or Googled your questions for years, the new age of customer service may be setting Amazon apart from their competition.

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Service Untitled

JANUARY 4, 2011

The case of Systemgraph, a support company approved by Apple, and Greek physician Dimitris Papadimitriadis are becoming an Internet sensation, and it’s all about customer service or the lack thereof – depending which side you find defensible that is. He did not purchase the computer from Systemgraph. What do you think?

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Service Untitled

JULY 29, 2011

It seems the federal government is making some strong suggestions to companies such as Google, Microsoft and Apple that it’s about time they employ some technology to prevent advertisers from tracking consumer movement across the Web. In other words, why isn’t consumer privacy protected when we power up and go online?

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LEADERASSISTANT.COM

DECEMBER 3, 2023

In this episode of The Leader Assistant Podcast, Cathy talks about building community, managing up, advocating for yourself, and the difference between an EA vs a Chief of Staff. You can find the show on Apple Podcasts , Spotify , Google Podcasts , Pandora , and Stitcher.

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Networking Restaurants Customer Service Budget 78

Service Untitled

AUGUST 7, 2012

Although someone who loves your service may only tell one or two new potential customers, the flip side of dissatisfied customers can wind up with the loss of 20 customers – both current and in the future. So what’s a local merchant to do to cultivate their customers’ loyalties?

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LEADERASSISTANT.COM

SEPTEMBER 24, 2023

In this episode, Concetta talks about diving head-first into ambiguity, overcoming the anxiety of working for a well-known brand, being a recovering workaholic, and showing up as your authentic self. You can find the show on Apple Podcasts , Spotify , Google Podcasts , Pandora , and Stitcher. LEADERSHIP QUOTE Love is in the details.

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Restaurants Customer Service Budget Interviewing 86

Service Untitled

JULY 9, 2012

British Airways has initiated a new customer service program called “Know Me.” ” The search system to be employed will also be able to pull up information about a customer’s previous travel arrangements, prior complaints, meal requests, and Executive Club status. Customer service for Web users?

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Service Untitled

OCTOBER 17, 2011

How many of us really take the time to sit down and Google all of the information we need to make a formal complaint when a business treats us poorly? Still imagine all the damage this entire bad customer service experience has had on the business. Some organizations seem to have misplaced the concept of customers first.

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Service Untitled

JUNE 21, 2011

Please don’t hang up.&# Getting through to a real person is the number one complaint of customers who either need help with their service or product or have a complaint. I was guided through a huge choice of services – all by a human and with an explanation of each service. Google your problem first.

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Success

MARCH 27, 2024

Lawrence Carpenter says he grew up poor and dreaming of a better life. While visiting a North Carolina prison with his friend the Reverend Robert Harris, he struck up a conversation with one of the incarcerated individuals. “I Then the course progresses to topics such as customer service, marketing and human resources.

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Skills 2023 Customer Service Google 130

LEADERASSISTANT.COM

DECEMBER 24, 2023

Growing up as the daughter of an immigrant parent, goal-setting has always been a way of life for Maria. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

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Small Business CEO

JULY 1, 2013

Positive reviews from sites such as Yelp, Foursquare and especially Google Places (aka Google Plus Local) not only further boost your search engine rankings, they also provide customers with the confidence they need to get out their credit cards. If the customer’s stubborn and irreconcilable, ask Google to delete the message.

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Success

SEPTEMBER 1, 2023

You’ve jazzed up your LinkedIn profile. It’s a big recruitment time for hiring because companies that were closed for summer months and vacation lulls are getting geared up for new initiatives in fall before year-end, and companies that hire seasonally are ready to hire before the holidays.” You’ve optimized your resume.

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LEADERASSISTANT.COM

MAY 14, 2023

Annie Croner is the founder and CEO of Whole Assistant, an online platform & community, formed to provide a positive place where assistants can go to transform their lives and level up their careers. As a heads up, this episode is a bit out of the ordinary.

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ProAssisting Blog

MARCH 18, 2010

I know that they ask for this information—account numbers, PINS, last 4 digits of your social security number—so that the representative has your account or profile pulled up when they take your call but based on my experience 98% of the time, I have to repeat that information to them anyway… just ridiculous.

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LEADERASSISTANT.COM

JUNE 4, 2023

In this episode, Chynna tells us how she wound up working in the White House with the Obama Administration. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

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Restaurants Travel Customer Service Stress 92

LEADERASSISTANT.COM

AUGUST 20, 2023

. – Audre Lorde CONNECT WITH VICTORIA Victoria on LinkedIn victorialeech.com joindonna.io (A training program designed to help entry-to-mid-level Executive Assistants at mid-sized companies up-level their skills and advance their careers.) You can find the show on Apple Podcasts , Spotify , Google Podcasts , Pandora , and Stitcher.

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Stress Restaurants Customer Service Budget 73

Success

JUNE 8, 2022

In December 2021, tiktok.com became the world’s most popular web domain , bumping Google—and its entire suite of services—down to the No. But… it’s great for customer service and for live media.”. Now, the platform is a resource for life advice and how-to content. Learn the Mechanics.

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LEADERASSISTANT.COM

AUGUST 6, 2023

In her most recent corporate role working as Chief of Staff leader to the President of a Fortune 40 company — a multibillion-dollar business with 5,000+ employees — Maggie built the president’s Chief of Staff model from the ground up. You can find the show on Apple Podcasts , Spotify , Google Podcasts , Pandora , and Stitcher.

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AT&T Restaurants Customer Service Budget 75

Service Untitled

SEPTEMBER 17, 2010

Service Untitled The blog about customer service and the customer service experience. According to The Australian , the company now plans to spend $100 million over the next four years to improve their customer service. Brookes also plans to equip 65 stores with 4,000 touch screen registers.

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Customer Service Clothes Etiquette 2010 40

The Small Business Blog

FEBRUARY 16, 2010

Getting Fired Up! So, now it’s more important than ever to get your team fired up. If you want your staff to work harder then step it up a notch yourself. when I was managing people I learned fast that setting an example got the most response and number 4 helped keep people fired up. It is the only means.”

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Allwork

MARCH 22, 2023

Automation can also be used to reduce costs, increase efficiency, and improve customer service. Technology is an ever-evolving field, and it is important for employers to keep up with the latest trends and to ensure that the right technologies are being used to benefit employees and the organization as a whole.

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LEADERASSISTANT.COM

MAY 28, 2023

She grew up in England but was always passionate about Europe and learning foreign languages. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

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2016 Restaurants Customer Service Budget 85

Eat Your Career

SEPTEMBER 13, 2010

We all want to wake up excited to go to work, spend our days accomplishing goals we’re proud of, and come home feeling pleasantly fulfilled. To say that you should never give up on finding that dream career sounds a bit naïve. That’s not “giving up”. It’s growing up. Post on Google Buzz. That’s the dream anyway.

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The Small Business Blog

NOVEMBER 9, 2009

Small Business World News Round-up – 2009/11/10 by Stefan Töpfer on Nov 10, 2009 Here is this week’s news round-up for home business, micro business, sole-traders, freelancers, self-employed and any one who is interested in small business news from around the world. Organizations are working to help them size up.

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The Small Business Blog

NOVEMBER 16, 2009

Small Business World News Round-up – 2009/11/17 by Stefan Töpfer on Nov 17, 2009 Here is this week’s news round-up for home business, micro business, sole-traders, freelancers, self-employed and any one who is interested in small business news from around the world. Digg Furl Netscape Yahoo! Digg Furl Netscape Yahoo!

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The Small Business Blog

NOVEMBER 30, 2009

Small Business World News Round-up – 2009/12/01 by Stefan Töpfer on Dec 01, 2009 Here is this week’s news round-up for home business, micro business, sole-traders, freelancers, self-employed and any one who is interested in small business news from around the world. Digg Furl Netscape Yahoo! Digg Furl Netscape Yahoo!

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The Small Business Blog

DECEMBER 14, 2009

Small Business World News Round-up – 2009/12/15 by Stefan Töpfer on Dec 15, 2009 Here is this week’s news round-up for home business, micro business, sole-traders, freelancers, self-employed and any one who is interested in small business news from around the world. Digg Furl Netscape Yahoo! Digg Furl Netscape Yahoo!

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