article thumbnail

Ep 251: Maria Smith on the Science and Benefits of Goal-Setting

LEADERASSISTANT.COM

Maria Smith worked as a sales leader for Fortune 500 companies across three different industries, and now she helps leaders, employees, and organizations understand the science and benefits of goal-setting. Growing up as the daughter of an immigrant parent, goal-setting has always been a way of life for Maria.

Goals 74
article thumbnail

Hard Skills vs. Soft Skills: What’s the Difference and Which Do I Need to Build?

Success

For instance, customer service, sales and human resources, while having technical aspects, are more likely to require emotional intelligence to succeed. How to use hard and soft skills to get a job Incorporating both hard and soft skills into your resume is crucial for presenting yourself as a well-rounded candidate.

Skills 300
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What Is Professional Development? We Unpack the Essentials

Success

Then, we’ll look at the benefits along with examples of how to achieve your biggest goals. But it can also offer traction for a career change, such as when a solopreneur takes on the soft skills required for presentations or sales. And how do I pursue embracing the best opportunities out there? What is professional development?

Skills 312
article thumbnail

Ep 253: Amaia Arruabarrena – Former Executive Assistant to the CEO of ezCater

LEADERASSISTANT.COM

In this episode of The Leader Assistant Podcast, Amaia shares her fascinating story about her pursuit of becoming a doctor, finding a customer service job at ezCater on Craigslist, becoming EA to the CEO, and how her experience as a c-suite assistant prepared her for her director role.

article thumbnail

We can have a dramatic impact on people’s lives with simple, small and cost-free changes

Workplace Insight

That’s always a commendable goal to aim for, but we should be doing it anyway. Bookmarks Google has suspended drone courier flights because of raven attacks How did customer service get so bad? Artificial intelligence: a reading list Does AI present an existential risk? There is another variable in this formula.

Monster 119
article thumbnail

Ep 250: Leslie Martinez on How to Land Your Ideal EA Role

LEADERASSISTANT.COM

Leslie is also the creator of Intentions Manifested, a coaching program that takes an energetic and spiritual approach to help members clarify and achieve life goals that will bring delight and joy.

article thumbnail

Expert’s Corner: Chip Bell on Unconditional Customer Service

Customers Rock!

The parallels he draws between passionate cooking and customer service will be something you will noodle on for awhile. Patterson, of the book Take Their Breath Away: How Imaginative Service Creates Devoted Customers. Unconditional Customer Service by Chip Bell. Think of them as service condiments.