Success

AUGUST 25, 2021

If I had taken the safe route and always done as I was told, when I was told, where I was told, I’m pretty sure I would still be answering the phones at my father’s office in Florida. There’s nothing wrong with working for my dad or answering phones; it’s just not what I’m meant to do. Good things take time.?.

Social Media 246

Social Media 2021 Clothes Phones 246

Stephanie LH Calahan

APRIL 27, 2011

No matter if you are a one-person show or you have a business that has many employees, unless you have business processes in place, you may find the business growing "out of control."  Make them too complex -- They over-engineer the processes and ultimately do not do them because it is too complex.

Credit Card 100

Credit Card Forms AT&T Purchasing 100

The Small Business Blog

OCTOBER 18, 2007

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk 6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." Nobody answers the phone – put the phone down and do not call back.

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Make or Break Moments

MAY 20, 2010

Isn’t the goal to make it easy for our customers/prospects to do business with us? Shall we make it a goal to create a mobile version of our primary money-making website by the end of summer, if not sooner? Keep me posted on your process. So who’s with me? Okay – it’s a deal. Great post!

Customer Service 100

Customer Service 2009 Social Media 2008 100

Service Untitled

NOVEMBER 8, 2013

No doubt we have all been victims of bad customer service, and no doubt we have left companies and moved on to their competition because the experience, at least in our own eyes for the moment, had been intolerable. The real payoff happens when we get to the front of the line or the representative answers the phone.

Customer Service 40

Customer Service Credit Card 2005 Social Media 40

Step It Up VA Coaching

OCTOBER 25, 2012

And they’re things that are not always mentioned when we talk about customer service. What I’m talking about is more than just good customer service. Make it your goal that every client could say, “I never even knew you had other clients.” Invest yourself in your client’s business.

Customer Service 100

Customer Service Gifts Purchasing Etiquette 100

LEADERASSISTANT.COM

NOVEMBER 26, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Be disciplined about maintaining a morning routine that energizes you and keeps you focused on your goals for the day.

Email 66

Email Management Confidence Policies 66

Success

NOVEMBER 1, 2022

To achieve your goals, you must develop a customer care policy that’s understood and adhered to by every member of your team. Your customer service, sales and marketing teams, and even IT and contractors must understand your corporate retention program for maximum impact. It will draw new clients as well.

Gifts 279

Gifts Customer Service Policies Social Media 279

Recruit CRM

JUNE 17, 2021

Here are three core pointers of a good job description: Explains the reality of the role Showcases the organisation's culture, and A bit of marketing for the company In short, a job description is used for a variety of reasons— starting from the most obvious, which is recruiting, determining salary ranges, creating job goals, job titles and more.

Social Media 52

Social Media Skills Salary International 52

Stephanie LH Calahan

JULY 1, 2011

The other day I was working with a new strategy client and we were reviewing her client sales and communication processes. BatchBlue was created with one goal in mind: to create useful, user-friendly software for small businesses. What sets Batchbook apart from all of the other Customer Relationship Management (CRM) tools out there?

Interviewing 100

Interviewing Google Docs Customer Service Networking 100

Allwork

OCTOBER 21, 2022

For instance, a company’s ESG goals may involve cutting their overall carbon footprint by slashing their business travel budget. . The process of designing your optimum lifestyle and, rather than waiting for retirement to enjoy a more flexible or luxury lifestyle, to do it in the present. Flex Desk Workstation . Lifestyle Design

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2023 Lifestyle Carbon Footprint Collaborate 339

Service Untitled

JUNE 4, 2009

Service Untitled The blog about customer service and the customer service experience. They measure objective things like how long it takes to get a human on the phone, how long it takes to get a product, how long it takes to get an email response, etc.

Customer Service 40

Customer Service Etiquette 2006 2009 40

Small Business CEO

SEPTEMBER 17, 2013

Smaller companies that see the CRM bandwagon disappearing off into the distance might feel like they’ve missed the boat though (and without a boat or a bandwagon, how are they going to arrive at their end goal?). Of course, it’s scalable – there are bigger systems for bigger businesses and additional features when current goals have been met.

USPS 40

USPS Customer Service Social Media Budget 40

Service Untitled

JANUARY 23, 2012

To get this information, I spoke to Rob Siefker, Director of the Zappos Customer Loyalty Team. In part one of this four part interview, Rob talks about what he does at Zappos, how the company handles operating 24/7, what the training process is like for Zappos employees, and how the company makes the most out of cross-training its employees.

Interviewing 40

Interviewing Training Phones Holidays 40

Success

JULY 25, 2022

Working on your business might seem like the best way to reach your goals, but I’ve found that this approach makes it easier for things to slip through the cracks and leads to much bigger issues. She was a great first employee : She trained each new team member, took on additional work and supported the company’s goals at every turn.

Goals 331

Goals 2020 Customer Service Learning 331

Success

DECEMBER 21, 2022

Is there one thing that will make the difference between actually achieving your goals and chalking them up to yet another year’s unfulfilled resolutions? Visualize your goals as already complete. Call one of your children on the phone. Write a 101 life-goal list. Reach my financial goals. Meditate for 20 minutes.

Mentoring 345

Mentoring Goals Clothes Expenses 345

The Small Business Blog

MARCH 30, 2010

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk 6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." OnlineOffice: Overview Get the Flash Player to see this player. Outsource and delegate!

Management 100

Management 2007 2008 2009 100

Service Untitled

JANUARY 28, 2011

It doesn’t happen by chance because all functions in an organization need to be aligned in order for the process to run perfectly. We want those customers to become fans; think Pittsburgh Steelers and Greenbay Packers Superbowl – the ultimate in “wow&# experience.

Gifts 40

Gifts Customer Service Promotion Purchasing 40

The Small Business Blog

AUGUST 7, 2007

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk 6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." OnlineOffice: Overview Get the Flash Player to see this player.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

JANUARY 25, 2010

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk 6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." How am I going to increase the size of my customers’ basket of goods?

UPS 100

UPS 2007 2008 2006 100

The Small Business Blog

JUNE 10, 2009

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk 6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." This is just one service aimed at making you focus on your business and not on your admin.

2009 100

2009 2007 2008 2006 100

The Small Business Blog

APRIL 21, 2008

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk 6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." OnlineOffice: Overview Get the Flash Player to see this player.

2008 100

2008 2007 2009 2006 100

The Small Business Blog

AUGUST 1, 2010

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk 6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." Select employees carefully during the hiring process.

2007 100

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Service Untitled

FEBRUARY 29, 2012

And so for the call center, we have our team leads and we try to keep our teams very small so our goal is to have their team sizes be roughly about 12 people. And it ebbs and flows in the call centers so it’s up and down a little bit from that but that’s our goal. They can listen to phone calls. They know their employees well.

Interviewing 40

Interviewing Customer Service Skills Goals 40

LEADERASSISTANT.COM

OCTOBER 29, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Where you can have those training opportunities, but the goal is not for me to provide every solution.

AT&T 72

AT&T Retirement Travel Networking 72

Service Untitled

FEBRUARY 7, 2012

.” Service Untitled: Interesting. Do you have something equivalent to personal service level stats or email employees or live chat since it’s kind of a different way to track it than phones? Service Untitled: And something similar for chat probably? Chat is more like the phone.

Interviewing 40

Interviewing Phones Training Skills 40

The Small Business Blog

MARCH 2, 2010

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk 6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." OnlineOffice: Overview Get the Flash Player to see this player.

2007 100

2007 2008 2009 2006 100

The Small Business Blog

JANUARY 29, 2009

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk 6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." OnlineOffice: Overview Get the Flash Player to see this player.

UPS 100

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Musings of a High-Level Executive Assistant

JULY 18, 2013

A great way to answer the question about leadership, if it’s true and in your own words, is to say if you need to be called upon to be the point person, shepard everyone toward a goal, and lead - you can. You believe customer service means doing anything that is required of you. Think about yourself for a moment.

Interviewing 40

Interviewing Email Customer Service Budget 40

The Small Business Blog

NOVEMBER 9, 2009

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk 6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." OnlineOffice: Overview Get the Flash Player to see this player.

2009 100

2009 UPS 2007 2008 100

The Small Business Blog

MARCH 19, 2008

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk 6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." However, the initial process of incorporation can be lengthy and expensive.

2008 100

2008 2007 2006 2009 100

The Small Business Blog

DECEMBER 14, 2009

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk 6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." OnlineOffice: Overview Get the Flash Player to see this player.

2009 100

2009 UPS 2007 2008 100

The Small Business Blog

AUGUST 7, 2007

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk 6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." OnlineOffice: Overview Get the Flash Player to see this player.

UPS 100

UPS 2007 2008 2009 100

The Small Business Blog

APRIL 27, 2010

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk 6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." OnlineOffice: Overview Get the Flash Player to see this player.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

MAY 20, 2008

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk 6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." OnlineOffice: Overview Get the Flash Player to see this player.

UPS 100

UPS 2008 2007 2009 100

The Small Business Blog

APRIL 20, 2010

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk 6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." OnlineOffice: Overview Get the Flash Player to see this player.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

OCTOBER 26, 2007

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk 6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." OnlineOffice: Overview Get the Flash Player to see this player.

2007 100

2007 2008 2006 2009 100