article thumbnail

Best Virtual Assistant Services - Elevating Your Business with a Remote EA

ProAssisting Blog

They manage schedules, handle emails, organize files, and take care of various administrative duties. Enhanced Customer Service Excellence Delivering exceptional customer service is imperative. This enables business leaders to focus on strategic initiatives without getting bogged down by administrative tasks.

Payroll 650
article thumbnail

Emerging Technologies for Administrative Professionals

All Things Admin

Gone are the days when filing, phone skills, and semi-legible shorthand were key requirements for an admin job. Today’s job descriptions are more likely to include analytical reasoning, critical thinking, complex problem-solving skills, and UX design. What skills should you focus on honing and which should be left behind?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. In fact, retaining current customers can be more cost-effective as no outgoings are necessary to market and sell to them. So, listen to them.

article thumbnail

Better banking customer service please

Service Untitled

Except for well-paid banking executives, I doubt there are many people who would not agree that banks need to improve their customer service skills. While everyone will agree the objectives of any business are to make a profit and satisfy customers, the first aim needs the second aim to achieve results. Last year, 2.87

article thumbnail

Social CRM: An Idea Whose Time has Come?

Customers Rock!

That’s the perspective many customer service experts have had toward social media-based customer service, or social CRM. With so much noise in the social channel, is it worth it to ferret out a few random requests for customer service? People Skills. It puts the ball in the business’s court.”.

article thumbnail

Interview Questions and Answers for PAs, EAs and Admins Part 6

Practically Perfect PA

He was very self reliant so he didn’t want me to touch his unique filing system. I would pop the file on his desk so that he had everything he needed for the following morning. During every competency based interview I have been asked about my people management skills. Can you give me an example of great customer service?

article thumbnail

Self Defense for Admins

The Office Professionals Place

Here are 6 skills you need to acquire to protect yourself against the office warfare. Soft Skills Soft skills include being able to handle customer service issues and basic, appropriate, and effective interaction with co-workers, clients and customers, and management. Need a filing system?

IAAP 100