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Be Positive About Your Customer Service Issues

Professional Assistant Blog

Then you finally do reach a live person and you are so fed up with all of the time wasted, that you start fuming towards the person on the other end of the phone. Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. How would you feel?

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Emerging Technologies for Administrative Professionals

All Things Admin

Gone are the days when filing, phone skills, and semi-legible shorthand were key requirements for an admin job. The “Traditional” Role of the Administrative Professional Has Shifted In the past, admins have been responsible for things like customer service, accounting, and data entry.

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Rocky tax season could lead to slow refunds for employees

BMT Office Administration

There’s a reason the IRS rolled out some new tools and beefed up some old tools on its website this filing season—it’s still bogged down with last year’s returns! The likely effect will be delayed tax refunds for taxpayers who file even minimally complex returns. 2021 Form 1040 tax filing stats so far.

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Work Near Anaheim CA? Claim Your Office Miracle Today!

Stephanie LH Calahan

  I'll contact you via phone (no charge) and we'll talk about what your current challenges are.  Find anything you file or store in 5 seconds or less. Others in your office will be able to find anything you file in 5 seconds or less. Transform your files into a valuable, instantly-retrievable resource.

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How to Lose a Customer and a Few More!

Professional Assistant Blog

Home About Me Advertise How to Lose a Customer and a Few More! By The Professional Assistant on Tuesday, September 09, 2008 Filed Under: Client Service D o you find that people are passing calls and e-mails from person to person, getting the client more and more frustrated? Providing excellent customer service is crucial.

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Self Defense for Admins

The Office Professionals Place

We as office professionals need to arm ourselves with the tools to combat the day. Soft Skills Soft skills include being able to handle customer service issues and basic, appropriate, and effective interaction with co-workers, clients and customers, and management. Need a filing system?

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How We Pulled Off a Huge Event Through Outsourcing

Productivityist

One of our virtual assistants is a 40+ year-old multilingual, experienced marketing and SEO specialist with a good understanding of sales and customer service. File exchange: Dropbox, WeTransfer. This saved me the trouble of checking Dropbox regularly and uploading files one by one.). egotiation via email & phone ?

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