Office Organization Success

AUGUST 6, 2010

By creating a business where the majority of my income comes from teaching and consulting, I can choose when I offer those training programs. For me that means having a training schedule that runs September thru June – similar to the academic school year. And yes, I too have done this during the early years of running my business.

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2001 Holidays Credit Card Policies 100

Service Untitled

NOVEMBER 8, 2013

The real payoff happens when we get to the front of the line or the representative answers the phone. The real solution is a customer service representative who is well-trained and intelligent who tells an unhappy customer: “We’re sorry, and we will make this right.” ” Organizations have.

Customer Service 40

Customer Service Credit Card 2005 Social Media 40

Eat Your Career

OCTOBER 23, 2013

You see, for the past several years, I’ve been using a variety of tech tools to help organize my life and work—appointments, tasks, projects and more. In theory, electronic tools are always in your pocket or just a click away—whether on your phone, tablet, or laptop. I like pretty organizers and stickers and notepads.

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Service Untitled

SEPTEMBER 16, 2013

Picture a client, who for three hours tried in vain to get an issue resolved at an alleged home security organization, and went from agent to agent until finally customer service representative Michelle left a number for the client to call. Too many companies don’t put the time or effort into proper training.

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Customer Service Credit Card Social Media Agencies 40

Stephanie LH Calahan

APRIL 27, 2011

"  The activity of organizing and writing down key activities and when they need to get done is critical to your ability to grow your business and thrill your customers.   Put the process into place and then work it until it becomes a habit--a part of your organization.    Start with the most critical. 

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Small Business Labs

JULY 21, 2010

When we reference organizations that have provided us funding in the last year we will note it. To add to the usefulness of mobile devices the recent release of the device that allows you to swipe credit cards will really take small businesses to the next level. The wave of mobile devices is definitely here.

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Business Cards 2010 Retirement Credit Card 100

LEADERASSISTANT.COM

OCTOBER 29, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. I’m sure in that time, and in childhood, it’s called bossy, but I think I was just kind of leading and organizing.

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AT&T Retirement Travel Networking 72

Service Untitled

FEBRUARY 10, 2011

Out of the top industries which include airlines, banks, cell phone services, credit cards, hotels, insurance firms, internet providers, investment companies, medical insurance, and retailers, consumers ultimately choose good customer service over low prices. It’s the culture of the organization; it’s respect.

Customer Service 40

Customer Service Credit Card Medical Gifts 40

Service Untitled

FEBRUARY 8, 2011

Besides the obvious, which is an attractive home page, meaningful information, special offers, and a highlighted area of the most popular items, why not focus on touch points – which are essentially the details that precipitate interaction or contact between your organization and your customer? photo credit: rafaeldesigner.

Customer Service 40

Customer Service Credit Card Phones Email 40

Stephanie LH Calahan

DECEMBER 27, 2010

Productive & Organized Home Contribute to P&O! Be prepared for the Worst - Carry An Extra Key    Keep an extra car key in your wallet, in a compartment intended for pictures or credit cards. The short term training investment will pay off in the long term. Archive Network with Steph Is This You?

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UPS AT&T Credit Card Networking 100

Service Untitled

SEPTEMBER 3, 2010

Professionals typically progress and work their way through the organization to build experience. CCPs don’t just respond to a customer’s question or solve their problem, they go the extra step of offering the customer tailored information about how they can get more out of their card, like taking advantage of a benefit they’re not utilizing.

Interviewing 40

Interviewing Customer Service Credit Card Promotion 40

Service Untitled

AUGUST 26, 2010

Part one includes an introduction to Doria and her background with American Express, a quick overview of the different service centers that American Express has around the country, and some information on how American Express hires and trains its customer service representatives (called Customer Care Professionals). Things like that?

Interviewing 40

Interviewing Customer Service Credit Card Networking 40

Service Untitled

OCTOBER 7, 2010

After 23 years here, our competition cannot replicate the level of service we provide, customer service is part of our DNAnswer: We hire for it, we train for it, we reinvest in our people through constant upskilling. Powers and Associates award for highest customer satisfaction with credit cards companies and that speaks volumes.

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Interviewing Customer Service Social Media Credit Card 40

Musings of a High-Level Executive Assistant

AUGUST 7, 2012

Now's a great time to set a foundation and train your executive (if they are willing and learn to trust you) so a precedent can be set. Try to set up the communication of the office so your boss checks their own emails and responds, but you are in charge of all the mtg coordination, phones, and anything that happens in the office.

Holidays 40

Holidays Calendars Credit Card Restaurants 40

LEADERASSISTANT.COM

JULY 17, 2022

Sona ( 10:04 ): … yeah, that was, uh… So I had a week, week of training. Sona ( 19:21 ): So it happened pretty organically. It’s just something that just organically happens. Sona ( 21:14 ): So, yeah, so like, uh, it, it always has to be an organic thing. Jeremy ( 10:03 ): Hmm. How do I do this job?

AT&T 124

AT&T Interviewing Gifts Confidence 124

Stephanie LH Calahan

DECEMBER 10, 2010

Productive & Organized Home Contribute to P&O! Main | Start 2011 off Organized! Let the blood go to your brain (the thinking organ) and away from your legs and arms. Use the notebook for everything you want to keep track of: to do lists, grocery lists, client meetings, phone calls, dreams and goals. "Heads Up.

AT&T 100

AT&T Calendars Social Media Stress 100

The Small Business Blog

OCTOBER 2, 2007

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk We no longer use our work environment as our social-interaction-generator, our organically grown social networks will embed us all into functioning local social infrastructures, which are so important for our mental well being. Well don Interwatch Security!

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