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7 Types of Competitive Advantages and How to Develop Yours

Success

For instance, Peirce College in Philadelphia addressed declining enrollment by offering online courses and more associate-degree level programs. If your budget is too limited to offer competitive salaries, what other perks do you offer ? Create a positive company culture and constantly improve your customer service.

Budget 279
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What happened to customer service at Sears?

Service Untitled

According to online surveys, over 80 percent of customers now give Sears poor customer service grades citing reasons of inept management, unreliable products, poor customer service, and a profound lack of employee training. Customer service begins with employees who want to be working and doing their best.

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Celebrating National Customer Service Week by honoring the best

Service Untitled

It’s no coincidence that National Customer Service Week is celebrated this late on the calendar; it’s the unofficial launch of the biggest shopping experience of the year as the holiday season closes in and shoppers start counting down the days to family and friend celebrations. photo by: William Brawley.

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What Two and a Half Men Can Teach Us About Customer Service

Service Untitled

Customer service isn’t an easy task, and for the representatives who successfully calm angry customers, soothe irate tempers, and are able to solve consumer problems in a polite and reasonable manner are those employees any great company should consider giving a raise in salary.

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Underwriting employees’ educational expenses tax-free

BMT Office Administration

You may underwrite all of the employees’ educational expenses tax-free, even if the education leads to a degree, if one of these conditions applies: The education is required by you or the law so employees can keep their present salary, status, or job. Refresher courses, seminars, continuing education courses.

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Why we need to consider switching to a 4-day workweek — now 

Ideas.Ted

This, of course, goes against today’s always-on, 24/7 global economy, where long hours can seem inevitable, inescapable and natural. What’s more, revenues and profits rose because four-day weeks were cheap to implement and actually attracted new customers. As a result, companies didn’t cut salaries when they reduced hours.

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What does it take to be a successful Marketing Executive?

Page Personnel

Content marketing There will be occasions when you are working closely with in-house or external creative agencies to design marketing materials such as brochures and press packs, and of course, within your organisation's internal marketing teams and sales reps. Ready for your next career step?