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Ep 255: Maggie Olson Walks Through the Nova Chief of Staff Course

LEADERASSISTANT.COM

In this episode of The Leader Assistant Podcast, Maggie takes a deep dive through her new course, the Nova Chief of Staff Certification. Maggie has 20 years’ experience leading large teams and has spent her career focused on both customer and employee experience at companies including T-Mobile, Nordstrom, and Starbucks.

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Flexible Space Association 2023 Award Winners Announced

Allwork

Following the presentation of the awards, the evening continued with a three-course dinner, and culminated with a live band, and many guests taking to the dance floor.

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Has Zappos Taken Customer Service Too Far?

On The Job

Welcome to the age of age of customer feedback, where businesses can be made – or torpedoed—based on what Irene in Iowa says about her customer service experience. What better way to succeed than having customers rave about their experience? Such feedback has become highly valued by companies hoping to grow quickly.

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Best Virtual Assistant - Qualities of a Top-Notch Executive Assistant

ProAssisting Blog

Moreover, their skill set often extends to areas such as research, data analysis, social media management, customer service, and even technical support, depending on the organization's needs. They demonstrate adeptness in handling deadlines, delegating tasks, and ensuring seamless collaboration among team members.

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5 Ways to Include Soft Skills on Your Resume

Success

For example, if you’re interested in a project management role, highlighting your time management and analytical thinking skills may be more important than focusing on customer service or creativity. Soft skills are personality traits or behaviors that can be hard to define.

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How Four-Day Workweeks Are Improving The Lives Of Businesses And Employees

Allwork

Over the course of the last year and a half, we have not only seen a tremendous increase in employee wellness and wellbeing but concurrently, our customer service and relations, as well as talent relations and retention also have benefited,” said Adam Ross, CEO of Awin. .

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Ep 231: Maggie Olson – Former Chief of Staff at T-Mobile and Founder of the CoS Certification Course

LEADERASSISTANT.COM

In this episode of The Leader Assistant Podcast with Jeremy Burrows, Maggie shares a bit about her experience as a Chief of Staff and walks us through her new course, the Chief of Staff Certification. LEADERSHIP QUOTE People will forget what you said, people will forget what you did, but people will never forget how you made them feel.

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