Service Untitled
JUNE 7, 2013
Of course notwithstanding anything to the contrary, dentists along with their expertise to keep our smiles shining, should also prescribe to the ultimate quest of customer service no matter how advanced their dental education may have been. So what qualities should a dental office present?
Service Untitled
OCTOBER 31, 2012
With over two million customers without power because of Hurricane Sandy, is it within the realm of possibilities that we can expect customer service to even scratch the surface of what we need or what we want? Medicare forcing hospitals to improve their customer service In the midst of arguments on the Affordable Health Care.
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Service Untitled
OCTOBER 2, 2012
It’s no coincidence that National Customer Service Week is celebrated this late on the calendar; it’s the unofficial launch of the biggest shopping experience of the year as the holiday season closes in and shoppers start counting down the days to family and friend celebrations. photo by: William Brawley.
Service Untitled
JANUARY 17, 2011
Rachael Parcht, customer service representative for AT&T may have just been having an incredibly bad day, but that hardly can be viewed as an excuse for her terrible conduct on Twitter. Customer service is also based on civility, and rudeness is expensive. Of course ,we all agree that customers can be incredibly rude.
Service Untitled
MAY 27, 2010
Service Untitled The blog about customer service and the customer service experience. The software is able to predict how interested a customer is in one’s product and when to stop, within a minute if a customer is getting angry; the computer will then suggest the representative end the call.
Service Untitled
FEBRUARY 25, 2011
Loyal customers are those who have stayed with organizations because of the high quality of their products or services over a continuous period of time. In the service industry, expectations change, and of course with the addition of the Internet, customers and clients have many more tools at their fingertips.
Service Untitled
FEBRUARY 3, 2011
When Delta merged with Northwest Airlines, it seemed just to make a wider venue for the endless lack of customer service and concern. The one-day course will concentrate on finding ways to assist travelers rather than just blowing them off with a sigh of indifference. Listen, ask, listen. photo credit: grogri87.
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