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Making better business by exceeding customer expectations

Service Untitled

Loyal customers are those who have stayed with organizations because of the high quality of their products or services over a continuous period of time. In the service industry, expectations change, and of course with the addition of the Internet, customers and clients have many more tools at their fingertips.

Medical 40
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Service Untitled» Blog Archive » Customer feedback gets personal

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Yesterday I purchased dog food from Petco ; hence a receipt offering me $2.00 Can this technology even understand some of the subtle nuances that could make a difference to clients and customers in selective companies?

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The art of meeting customer expectations

Service Untitled

Basically the problems arise when a service, product, call back, or response has not been delivered or is not what the customer expected. Let us assume a customer comes into a store to purchase a smart phone. Make sure customer expectations are fully understood at the start of a purchase or project.

Medical 40
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Making it easier for customers to be right

Service Untitled

Customers aren’t always right, but outstanding customer service representatives who can say yes to correct service issues are more likely to garner support and help an organization recover from mistakes. Some companies repeatedly fail at customer service, because of inconsistencies.

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Fear of Success | Men With Pens

Men With Pens

Ask a classroom of first graders what they wanna be when they grown up and you’ll hear everything from president to rocket scientist ( performing these duties at the same time, of course!). You absolutely do not have to listen to it, and of course you don’t have to have the same idea of success as I do. We Bet Yes.

2009 40
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Introducing the SUCCESS 125

Success

She is also a national speaker focused on elevating customer service and has a multi-year partnership with the NBA as proud NBA sponsors of the Orlando Magic. Using the small amount both he and his wife had saved in their 401k from their previous careers, Kennedy purchased their first investment property. Matt Callanan.

Mentoring 312