Take a Customer Service Approach to Retain Employees

Office Dynamics

The best way to empower employees and maintain a positive work environment is for management to be real in its human communication. Always having a happy face creates an environment of distrust, and only portraying sorrow creates an environment of fear.

How to Find Your Voice at Work

Eat Your Career

So today’s post is all about finding your voice at work and overcoming those internal demons that have been keeping you quiet. Be aware of what’s going on around you and be receptive to the environment. You always want to find the best environment in which to be heard.

2010 175

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Multigenerational Communication & Cross-mentorship

Office Dynamics

A willingness to learn and confidence to teach creates the roadmap to keeping our professional world evolving and relevant. Attendance to national or international conferences together or individually. Communication Skills Leadership Self Development Teamwork Work Environment

2018 178

Fighting Office Dragons

Office Dynamics

lack confidence. It is your thought process and attitude that controls your internal dragon. Admin Assistant Training Attitude Conflict Resolution Problem Solving Professional Image Self Development Work EnvironmentI have been speaking about office dragons for years and how to professionally deal with the dragons. Dragons were huge, dominating, fictitious creatures. Medieval writers had vivid imaginations for big, scary things. For many people, work is like a dragon.

2018 156

6 Essential Steps to Regain Your Self-Worth

Dumb Little Man

Your self-worth is a sum of internal and external factors that surround you. Internal factors revolve around your self- perception while external factors constitute of how other people look at you. Your self-worth determines who you are and how you interact with the outside environment. This, in turn, boosts your morale and your confidence that you can achieve anything that you put your mind into. Any individual or environment that is toxic to you should be avoided.

2019 187

5 Reasons to Attend Office Dynamics World Class Assistant Course

Office Dynamics

Joan Burge, founder and CEO of Office Dynamics International is the creator of the World Class Assistant course and has helped men and women from around the world get their CWCA designation. This course was created by Joan Burge , founder and CEO, Office Dynamics International.

2019 140

How Companies Should Handle Office Romance

Dumb Little Man

It can be as simple as creating an environment where employees are comfortable openly discussing office romance. A vital part of communicating when it comes to office romance is having a policy that clarifies the companies’ attitudes toward internal relationships.

2020 196

How Work Experience Can Benefit a College Student

Dumb Little Man

By working for a company, you will be able to see what they believe in ethically and what it is like working in that type of environment. For example, if you work in a sales environment you will likely become more outspoken and confident.

2016 193

Five Ways to Tell the Recession is Over

Small Business CEO

Individual and community investment in new construction projects is a tried and true metric of consumer confidence. Confidence is restored when the market’s decline turns around and prices start to make a steady climb. Consumer Confidence Returns.

2011 81

Podcast 132: Decision controls

Clutter Coach

In high-stress environments, we also found ‘situational awareness’ was limited; commanders were operating very much in the here and now rather than anticipating what may happen next.”. You could just leap into action (often a perfectly viable idea) or you could pretend you’re a fire fighter and run through those questions, adding on a third which is: am I confident this is the best practicable solution? by Listen or subscribe here: iTunes ? Stitcher ?. Soundcloud ? YouTube ?

2019 100

Why incentive travel works

Practically Perfect PA

Having been established in the incentive travel industry for over a decade now, I can state with confidence that we at First Event have seen it all; events to recognise success, reward achievement, inspire motivation, build relations and give back to communities.

Travel 227

Networking with ACE Connects

Practically Perfect PA

Back in November I had the pleasure of speaking to 50 assistants who were attending a networking event organised by ACE (Assistant Community EMEA), an internal networking group set up by assistants at BlackRock.

How to make yourself less anxious and self-conscious in high stakes business situations ?

The Shrink for Entrepreneurs

In fact, there is a single psychological technique – for making yourself less anxious and less self-conscious – that will strengthen your resolve and armor you with confidence. Your sense of self diminishes when you’re genuinely engaged with your external environment.

2019 87

10 Ways to Embrace Changes In Your Personal and Professional Life

Dumb Little Man

When you have enough confidence to act in the face of your fears about change, it gives you a sense of control. Frequent changes enable us to adapt to new environment, people, and situations. Whether external or internal, your network of contacts can be invaluable.

2019 191

A review of the Assist Conference 2017

Practically Perfect PA

The keynote speakers – Heather, Mark, Rebecca and Jenny went down an absolute storm with brilliant sessions on NLP, LinkedIn, entrepreneurship and building confidence. We also had the wonderful Simone White speaking about her incredible journey setting up the internal network at BlackRock.

2017 165

NOT, “Just An Admin!”

Office Dynamics

Mr. W’s confidence in me propelled my performance to a new level. Years later, I was working for Mr. K, by this time I had much more experience and was confident in my capabilities. I was a change agent, confidant and advisor. The role of the administrative assistant requires a diverse skill set, high emotional intelligence and strong business acumen to get through the day to day environment of today’s demanding environment. Designed by Freepik.

2017 169

What can assistants expect in 2015?

Practically Perfect PA

This is great news for assistants looking to change roles in 2015 – with plenty of opportunities out there and assistants can be more selective about the type of environment they want to work in. Every January I seem to find myself in a bit of a confused state.

2015 265

How the DISC Behavioral Model Can Help Solopreneurs

The Solopreneur Life

D ISC is a behavioral model based on the work of Dr. William Moulton Marston (1893–1947) to examine the behavior of individuals in their environment or within a specific situation. Internalize their concerns and doubts. Strive for a logical, consistent environment.

2011 218

Networking best practices for assistants

Practically Perfect PA

We work in a fairly isolated environment and we need to interact with other PAs to feel like we are not alone. Our networking session will focus on: Building the confidence you need to network. The benefits of setting up an internal networking group within in your organisation.

Quiz: Is Your Attitude Hurting Your Career?

Eat Your Career

In a professional environment, it’s especially important to keep a positive attitude. c) Accept the task as you would accept a task from any superior – with confidence and a willing attitude. a) Give it to the intern to do. There’s an old saying: “Attitude is everything”.

2012 210

The Future of the Administrative Profession

Office Dynamics

By Joan Burge, Founder and CEO, Office Dynamics International. Being confident, prepared and honing your skills is a great way to handle this. Virtual Support – executives travel internationally and support is virtual.

2015 248

Facing Rejection? Here Are 5 Key Steps To Handle Them Like a Pro

Dumb Little Man

Maintain your focus of control There are 2 focuses of control in life - External focus, which refers to anything outside our sphere of influence, such as our environment, colleagues, society and the world out there. Rejection can be tough to handle. I know because I face them often in my life.

2011 285

Increase Motivation and Enhance Moods By Interior Design

Simple Productivity Blog

Lemon yellow hues have been found to facilitate self-confidence and build motivation in addition to making folks feel “larger than life.” Making Appropriate Internal Adjustments. This post was written by a guest author.

2011 223

Pros and Cons of Going Paperless

Office Dynamics

When you change to paperless meetings, you massively reduce the impact your business has on the environment. Although your business may rely on external IT support, an internal expert, or a specific system, the biggest risk to IT security is really your team.

2016 145

We don't know what we don't know

Laughing all the Way to Work

If you are the presenter you have to study and know your subject well which helps you to be more confident in what you know and you also gain experience in making presentations which can help you in your career.

2010 151

The Top 100 Secrets Of High-Achievers

Dumb Little Man

Knowing their value gives them the confidence to excel and deliver that value day-in and day-out. Most people just listen to their internal opposition; high-achievers actually talk back. Create an optimal environment. How do you feel about success?

2013 286

Go with your gut feeling!

Laughing all the Way to Work

I read something that made me pause, but because I was in a big hurry and felt confident that the other person was covering that base, I let it go. I am not sure if it would have changed the outcome, but at least I would feel confident that I flagged it for my boss.

2009 130

NEWS RELEASE: Star Achievement Series Has Gone Public

Office Dynamics

The course will be taught in an environment where student can be fully focused on learning. Overview: In today’s work environment, employees can no longer be merely “good” at the basics. Today’s office environment is busier than ever before. Hey there! Big news from our office!

2012 157

Administrative Assistant Conference Speaker Lisa Olsen

Office Dynamics

She is a seasoned and experienced C-level executive assistant with over 20 years of experience in the healthcare and engineering environment. She has advised women on professional image, self-confidence and leadership skills and has been a mentor to adult students returning to the workplace.

2012 130

Confessions of a Micro-Manager

Laughing all the Way to Work

A manager has to have confidence that you know how to do your job. I just did not have confidence that this person was going to be able to assist me. I always have more confidence something will get done when I see it being written down.

2009 130

106 Thoughts on Overcoming Overwhelm in a Freaked-Out World

Productive & Organized

" The concept of overwhelm exists because we've allowed external influences to affect our internal peace and despite shocked looks, allowing "overwhelm" is a conscious choice. Productive & Organized Home Contribute to P&O! Archive Network with Steph Is This You?

2010 285

Guest Blog: Networking Like a Pro

Laughing all the Way to Work

Be confident. To be able to network, you must have confidence. You need confidence in yourself, confidence in your abilities, and confidence in your networking skills.

2008 130

When taking initiative isn't the best thing.

Laughing all the Way to Work

I always feel more confident when a new hire asks me a question and gets all the information before proceeding. Building Relationships one Assistant at a Time ► April (2) Keeping focussed in a busy environment When your boss arranges meetings behind your back.

2009 130

Laughing All the Way to Work: A Survival Blog for Today's.

Laughing all the Way to Work

This is something you really need to experiment with and you will gain more confidence to order less and know there will be enough food. Building Relationships one Assistant at a Time ► April (2) Keeping focussed in a busy environment When your boss arranges meetings behind your back.

2010 141

A 5 Step Guide to Productive Travel: How to Keep Going Forward When You’re Going Places


Even when your environment changes, there is one constant: you. If you can, use the gap day before travel to get all your ducks in a row so you can hit the road with less stress and more confidence.

2016 78

The Little Engine That Could.

Laughing all the Way to Work

So I started to say Yes and it was a real confidence booster. Building Relationships one Assistant at a Time ► April (2) Keeping focussed in a busy environment When your boss arranges meetings behind your back.

2009 130

Executive Assistant Best Job of 2012

Office Dynamics

The Rundown: The "assistant" role within the office environment has evolved drastically with the ever-increasing reliance on technology. Many organizations (such as the International Association of Administrative Professionals) offer certifications in office skill proficiency. Be confident, not arrogant. You already knew this, right? We read this story at U.S.

2012 103

College To Work – Building The Leader In You

Small Business CEO

You will come across with confidence and a level of authority by the volume and tone and clarity of your voice. Even if you don’t feel as confident about your academic performance or work experience, act as if you are very confident. Do not overdo the confidence to the point of coming across egotistical, because high ego and arrogance can end the conversation quickly. A healthy dose of confidence, however, will make you stand out.

2012 67

Writing when you don't know what you're talking about.

Laughing all the Way to Work

From writing that article I had confidence to take a job that required me taking minutes and it has turned out fine. I will not say I am the perfect minute taker, but it is something I now have confidence in doing.

2008 130

It's Lonely in the Corner Office.

Laughing all the Way to Work

I am good at some things, but not as confident in other things. There are advantages and disadvantages to either working environment, but I am looking forward to moving to our new open workspace and getting to know my neighbours.

2008 130

It's all in how you feel

Laughing all the Way to Work

Buying a new outfit or wearing a freshly dry-cleaned suit will go a long way to increasing your confidence level. Building Relationships one Assistant at a Time ► April (2) Keeping focussed in a busy environment When your boss arranges meetings behind your back.

2009 130

Are you worried about job security?

Laughing all the Way to Work

Be selective and go for the job that is the right fit and that you have confidence you can do. Building Relationships one Assistant at a Time ► April (2) Keeping focussed in a busy environment When your boss arranges meetings behind your back.

2008 130

On the job tips for new Admins.

Laughing all the Way to Work

It also eases your bosss mind when they see you write it down, it gives them confidence it will be taken care of. Building Relationships one Assistant at a Time ► April (2) Keeping focussed in a busy environment When your boss arranges meetings behind your back. Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too!

2009 132