Office Dynamics

OCTOBER 9, 2018

I have been hosting the Annual Conference for Administrative Excellence for 25 years. While these were written for our administrative professional conference attendees, they can apply to any trip you may whether it be a business trip or vacation. laughing and showing no consideration that you have to get up at 6:00 a.m.

Travel 205

Travel Administrative Professionals Restaurants Assertiveness 205

Customers Rock!

MAY 10, 2012

I recently attended the 2012 Lithium Network Conference (LiNC for short) in San Francisco to hear about the latest and greatest from Lithium Technologies as well as from thought leaders such as Brian Solis , photo left, who shared about Digital Darwinism from his new book The End of Business as Usual. Good News for Social Customer Service.

Verizon 100

Verizon Social Media Customer Service 2012 100

Office Dynamics

NOVEMBER 22, 2016

When I was asked to speak at the Office Dynamics Annual Conference for Administrative Excellence , I was ecstatic. And in my nearly 20 years around the administrative staffing industry, I had heard only fantastic things about the conference. So did the revolutionary event live up to its billing? Without a doubt.

OfficeTeam 100

OfficeTeam Learning Administrative Professionals Customer Service 100

Service Untitled

NOVEMBER 9, 2010

Do you think lawyers conduct surveys about customer satisfaction ? Actually, most attorneys I have spoken with in the last few days maintain that client relationships don’t fall under the topic of customer service. We were ushered into a conference room and offered water and soft drinks. Their expertise in legal.

Customer Service 40

Customer Service Legal Expenses AT&T 40

All Things Admin

JUNE 23, 2021

It should be easy for someone else to pick up, follow, and achieve the same results, even if they’ve never touched the project before. Customer service. Reserve the conference room. Conference Room Logistics. Reserve the conference room. . Conference Room Logistics. 6. Project management.

Agenda 90

Agenda Equipment Administrative Professionals Calendars 90

Success

DECEMBER 21, 2022

Is there one thing that will make the difference between actually achieving your goals and chalking them up to yet another year’s unfulfilled resolutions? Sign up for a birthday/anniversary reminder service. I want to set up a schedule that is devoted only to my family. Get a leg up. Schedule family time.

Mentoring 345

Mentoring Goals Clothes Expenses 345

Service Untitled

MARCH 22, 2010

Service Untitled The blog about customer service and the customer service experience. The store also hosts meetings in its conference center to encourage people interested in particular topics surrounding photography and video recording to come to their store and share what they know with others. At a local.

Customer Service 40

Customer Service Policies Purchasing AT&T 40

Office Dynamics

APRIL 24, 2016

I can think of no better way to celebrate than to acknowledge the spirit of the celebratory week than to share why I get so fired up about this profession. I can work 9-5, flex, part-time or be super-involved, all the way up to running someone’s estate. It’s Administrative Professionals Week 2016. Fantabulous. I love lists. NoJudging.

Administrative Professionals 100

Administrative Professionals 2016 Networking Salary 100

Practically Perfect PA

JUNE 8, 2017

A professional venue finder can be a real godsend when you’re up against high corporate expectations. Whether you’re looking for a unique venue for corporate entertaining , an eco friendly conference centre, a lush summer party venue , or a grand backdrop for a business meeting, we’ll have the very latest venue options waiting for you.

Budget 159

Budget Negotiating Agencies Stress 159

Make or Break Moments

MAY 6, 2010

Hamwi noticed that a nearby ice-cream vendor ran out of bowls to serve to his customers. Most people would have sniffed, “Not my problem,&# perhaps even hoping the ice-cream vendor’s misfortune would mean more customers for him. It was a wonderful conference!

Collaborate 100

Collaborate Customer Service 2009 2008 100

Stephanie LH Calahan

SEPTEMBER 10, 2011

  I'll be going to a conference in October and will be making my flight plans early this week. If you schedule your appointment directly before or after my conference, I'll waive my travel fees.  Have a system in place to help you remember important follow-up at the appropriate time.

Filing 100

Filing Legal Customer Service Stress 100

Service Untitled

SEPTEMBER 11, 2012

David Marcus, new president of PayPal who sent an email to Andy McMillan, creator of Build Conference in an ongoing dispute concerning a freeze on McMillan’s accounts for more than $64,000, is being called a publicity stunt. I’ve written up what’s happened so far, please reach out if you can (cont) tl.gd/j6glqa.

Learning 40

Learning Customer Service Policies Social Media 40

Allwork

MARCH 4, 2024

Her dedication to fostering positive workplace relationships and resolving conflicts shines through her career, which also includes hosting financial literacy events and speaking at theme conferences. But my first, I would say, grown up job was at Wells Fargo, where I spent 13 years. And so I interned there.

AT&T 244

AT&T Stress International Training 244

Success

SEPTEMBER 6, 2021

When I read it in 2015, I was working both a full-time government job and launching a side business that would eventually eat up 80 hours of my week. Or a service? Choose an e-commerce platform Set up your website Step 5. Create Customers Attract your first customers Keep them coming back Step 6. Or a service?

Social Media 233

Social Media Email Google Interviewing 233

Office Dynamics

DECEMBER 7, 2011

Get your proofreading and editing skills revved up with Proofread With Perfection: Proofreading and Editing Techniques for Flawless Communication. Sign up for the Proofread With Perfection: Proofreading and Editing Techniques for Flawless Communication webinar and we’ll send you Business Writing That Gets Results. HR professionals.

Administrative Professionals 100

Administrative Professionals PDF Training Skills 100

Allwork

JUNE 30, 2022

Buckle is a remote first company and a provider of insurance and financial services to flexible gig economy workers, which, compared to the traditional insurance sector, is comparatively fairly new but a growing segment of the workforce. Jo Meunier [00:04:14] A mazing and something that my colleague just brought up. by accident.

AT&T 261

AT&T Policies Management Agenda 261

Practically Perfect PA

JULY 15, 2015

With Assist Travel coming up in September in London I wanted to share one of our most popular blogs with you – The Ultimate Travel Itinerary. I will be presenting on this very topic at the conference. A well organised travel itinerary is an essential service that assistants can provide for their managers.

Travel 100

Travel Suppliers Attire Dropbox 100

Service Untitled

NOVEMBER 26, 2012

Buffets traditionally save on labor costs and provide an excellent venue to showcase a restaurant’s best food and service. In a resort area such as South Florida, the ‘”WOW” experience includes customer service, atmosphere, cuisine, and of course – location.

Holidays 40

Holidays Customer Service Restaurants Travel 40

Make or Break Moments

MARCH 21, 2010

In the boardroom Is social media a fad dreamed up by the marketing department to get the attention of the executives? But it’s time to buck up – to pull it all together and wow your client. How do offline meetings or conferences influence your online identity? And do you measure it in terms of ROI? Or influence?

Social Media 100

Social Media 2009 Customer Service 2010 100

Service Untitled

DECEMBER 28, 2012

And the “WOW” customer service experience began. From the smiles of the welcoming staff as we drove up to the grand entrance, to the lobby with the vaulted ceilings, tufted sofas, and the attentive service personnel ready to direct their guests to whatever direction they might be headed, ensured a lasting family memory.

Customer Service 40

Customer Service Holidays Restaurants AT&T 40

LEADERASSISTANT.COM

NOVEMBER 26, 2023

I’ve also had the opportunity to speak at administrative professional and executive assistant conferences all over the world, including Hong Kong, Thailand, and Germany. My experience has taught me a lot about how to manage email, but as you’ll see in my “waking up to check emails addiction” example below, I still have plenty to learn.

Email 66

Email Management Confidence Policies 66

Practically Perfect PA

MARCH 11, 2014

I arrived into Chicago following a very very long over night journey from Memphis and all I wanted to do was get to my hotel so that I could catch up on some much needed sleep. Now that is customer service! Luckily I was staying at The Talbott, a hotel that didn’t mind checking me in at 8am.

Carbon Footprint 100

Carbon Footprint Travel 2014 Restaurants 100

Office Dynamics

OCTOBER 6, 2010

Debbie was a speaker at the Annual Conference for Administrative Excellence and shared more insight on the topic below. It is about making magic happen or whipping up a miracle while our principals think it's "just normal". Guest Blog entry provided by Debbie Gross, Chief Executive Assistant to John Chamber, Cisco Systems. Absolutely!

Administrative Professionals 100

Administrative Professionals Project Management Calendars Salary 100

Musings of a High-Level Executive Assistant

JUNE 5, 2019

We didn’t get an update from the assistant and when the executive showed up, they didn’t acknowledge how late they were, nor that they were even late. We learned this was the norm for the executive to show up 30 min or more late without notice every single time. They either didn’t show up at all or were an hour late.

Phones 40

Phones Interviewing Travel Email 40

Office Dynamics

OCTOBER 6, 2010

Debbie was a speaker at the Annual Conference for Administrative Excellence and shared more insight on the topic below. It is about making magic happen or whipping up a miracle while our principals think it's "just normal". Guest Blog entry provided by Debbie Gross, Chief Executive Assistant to John Chamber, Cisco Systems. Absolutely!

Administrative Professionals 100

Administrative Professionals Project Management Calendars Salary 100

Practically Perfect PA

SEPTEMBER 19, 2014

Yes, NVQ’s in Customer Services and Business Administration. Yes, interpersonal comms, IT related courses to keep up with the changes from when I started 30 years ago on an manual typewriter! I did an NVQ to level 3 and have attended several PA courses to keep my skills up to date. NVQ in Business Administration.

IAAP 100

IAAP Training AT&T Skills 100

Energage

SEPTEMBER 4, 2017

And yet, one report after another still names employee engagement and workplace culture at the top of a CEO’s many challenges: • The Conference Board’s annual CEO survey lists six top challenges for CEOs today, five of them related to engaging and aligning talent. Improved customer service, which translates to customer retention.

2017 58

2017 Customer Service Training Skills 58

Service Untitled

JUNE 24, 2010

Service Untitled The blog about customer service and the customer service experience. There are several factors that play a role in that: listening to the market and developing the right solutions for our customers’ needs, providing excellent customer service, and open, honest and timely communication.

Interviewing 40

Interviewing Customer Service 2010 Etiquette 40

The Small Business Blog

DECEMBER 9, 2009

We need many more small business start-ups, which in time will create better and more secure jobs, than any of the big companies ever will. Early indications via twitter and other online social media is that more and more people thinking about leaving the UK to set up shop abroad. Digg Furl Netscape Yahoo! Digg Furl Netscape Yahoo!

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Success

FEBRUARY 15, 2022

Some of the good deeds include delivering 100 Easter eggs to children in a hospital dressed up as a bunny and putting on a birthday party for a woman in a care home who was turning 100, but had no family. With his young son, he’s completing 403 good deeds to positively impact 12,000 people.

Mentoring 310

Mentoring International 2021 Social Media 310

The Small Business Blog

MAY 17, 2006

I see that Stefan started a mini-series on the benefits of SaaS – the Software as a Service model. I thought it would be interesting to insert here my notes from the Software Luminaries Panel at TiEcon 2006, a Silicon Valley, California Entrepreneurial Conference I attended last weekend. Digg Furl Netscape Yahoo!

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Denise Aday

MAY 10, 2010

What I learned during this panel and had confirmed in several other conversations during the conference is that it’s common and quite okay to contract with these VAs ahead of time. Next up: Closing keynote by Marsha Petrie Sue on “The CEO of You&#. Next up: Closing keynote by Marsha Petrie Sue on “The CEO of You&#.

Basecamp 40

Basecamp Central Desktop Project Management Collaborate 40

Laughing all the Way to Work

JULY 12, 2010

New South Wales Australia Time) Turning Soft Skills Into Tangible and Recognizable Skills That You Can (and Should) Bring to The Office Conference December 6/7, 2010, Gold Coast, QLD, Australia IQPC’s 8th Executive and Personal Assistant Summit is on again in 2010! 411 Look Up 411.ca 411 Look Up 411.ca 5, 2010 at 12 p.m.

2010 100

2010 Interviewing Time Zones IAAP 100

Musings of a High-Level Executive Assistant

AUGUST 19, 2013

I have been up to some great adventures at work and at home! :) I’m sorry to hear that the 2nd assistant isn’t working out as planned. If you can, interview them over lunch, coffee, in a conference room, or somewhere you are not in the “power position” and more side by side or collaborators.

Interviewing 40

Interviewing Resume Skills Promotion 40

Men With Pens

MAY 9, 2010

We added new questions that had been cropping up more often and we took out questions that weren’t really necessary. We began getting specific, asking questions that helped us get our clients even better results, and we saw results in our own success rate shoot up as well. So ‘fess up. That success rate? More bite size that way.

2010 40

2010 AT&T Interviewing Email 40

Musings of a High-Level Executive Assistant

JANUARY 8, 2013

For example, I set up a sales dial-in call with about 40 people from every continent on the call. I sat at my kitchen table watching my phone blow up while people were emailing and IM’ing me all at the same time wanting to know why they couldn’t get on the call. Any books or reading up on this would be helpful too please.

Attire 40

Attire Etiquette Clothes Time Zones 40

Loosely Speaking

OCTOBER 29, 2008

I had a chat to my accountant and we decided setting up a network of homebased secretaries would be the best way to assist those asking for help. During that time I set up an online discussion forum via a service that no longer exists and we had to shift it around a few times and finally settled at yahoogroups.

2008 100

2008 AT&T Networking Purchasing 100