Stephanie LH Calahan

SEPTEMBER 10, 2011

  I'll be going to a conference in October and will be making my flight plans early this week. If you schedule your appointment directly before or after my conference, I'll waive my travel fees.    I'll contact you via phone (no charge) and we'll talk about what your current challenges are. 

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Filing Legal Customer Service Stress 100

Practically Perfect PA

JULY 15, 2015

I will be presenting on this very topic at the conference. A well organised travel itinerary is an essential service that assistants can provide for their managers. The airline emergency and customer service numbers. If your Director has a smart phone or tablet then do make use of online city guide apps.

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LEADERASSISTANT.COM

NOVEMBER 26, 2023

I’ve also had the opportunity to speak at administrative professional and executive assistant conferences all over the world, including Hong Kong, Thailand, and Germany. Dozens of times throughout the day, you refresh your phone to see if you have new emails. You could call it Email FOMO (fear of missing out).

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Service Untitled

OCTOBER 11, 2011

Cross training helps make it so Zappos doesn’t have to hire as many temporary service employees. Customer service employees are divided into teams by mediums (phone, live chat, and email) and then each team is further divided into groups of about 15 or so with a team lead.

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Cubicle Customer Service Holidays AT&T 40

Allwork

MARCH 13, 2024

Customizing services to local demands, building strong partnerships within the community, and utilizing technology can overcome rural limitations, enhancing the coworking experience for remote workers and contributing to the rural economy.

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Collaborate 2024 2015 Customer Service 290

Denise Aday

FEBRUARY 20, 2009

These are just a handful of examples, but as you can see they provide valuable data about the type of prospective clients that request a free initial phone consultation with me. There are many other ways to use these easy spreadsheet forms: customer satisfaction surveys, quick opinion polls (post the results to your blog!),

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Google Docs Forms Google Customer Service 40

The Office Professionals Place

AUGUST 13, 2009

Soft Skills Soft skills include being able to handle customer service issues and basic, appropriate, and effective interaction with co-workers, clients and customers, and management. A good office professional must be able to greet clients, answer phones, and interact pleasantly, politely, and cordially.

IAAP 100

IAAP Filing Administrative Professionals Skills 100

The Small Business Blog

MAY 17, 2006

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk I see that Stefan started a mini-series on the benefits of SaaS – the Software as a Service model. Then I had to remember to load the service pack as well. OnlineOffice: Overview Get the Flash Player to see this player.

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Laughing all the Way to Work

JULY 12, 2010

New South Wales Australia Time) Turning Soft Skills Into Tangible and Recognizable Skills That You Can (and Should) Bring to The Office Conference December 6/7, 2010, Gold Coast, QLD, Australia IQPC’s 8th Executive and Personal Assistant Summit is on again in 2010! EST Taking Effective Meeting Minutes Join me for a Webinar Oct.

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2010 Interviewing Time Zones IAAP 100

Success

DECEMBER 21, 2022

Call one of your children on the phone. I’m making the change to reconnect with family by having a conference call scheduled for the same time once a week with my mom and brother, so that we can catch up and stay close even though we live in different cities. Do five things every day that forward your No. Drink 10 glasses of water.

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Mentoring Goals Clothes Expenses 346

Office Dynamics

AUGUST 24, 2015

As I deliver sessions at seminars and conferences throughout North America in every kind of business you can think of, I often encounter people who are pleased, even proud, that they can multi-task. 90% of American adults own a cell phone. (64% 44% of cell owners sleep with their phone next to their bed. Must We Multi-task?

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UPS Phones Stress Customer Service 100

Musings of a High-Level Executive Assistant

JANUARY 8, 2013

I sat at my kitchen table watching my phone blow up while people were emailing and IM’ing me all at the same time wanting to know why they couldn’t get on the call. So much so, that they are flying me out to NJ for the really big sales conference! So, I think I am “hitting the ground running” and off to a good start.

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Musings of a High-Level Executive Assistant

JUNE 5, 2019

While waiting, I’m reading articles on my phones and checking in and touching base with someone in Hawaii. 2) Later that day we also had a conference call scheduled with another vendor who wanted to earn our business. They offer to talk to me on the phone if I wish whenever I’m available at my convenience.

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Phones Interviewing Travel Email 40

Office Dynamics

DECEMBER 7, 2011

He has more than 30 years’ experience in business and manufacturing, primarily in the areas of management, customer service, training, and business writing with U.S. Since this is a webinar, you and your entire staff can attend in the comfort of your office or conference room for one low price! Office managers. Business owners.

Administrative Professionals 100

Administrative Professionals PDF Skills Training 100

Practically Perfect PA

SEPTEMBER 19, 2014

Yes, NVQ’s in Customer Services and Business Administration. I keep myself refreshed in basic computer skills and attend webinars and conferences on best EA practice, but no formal qualifications. Yes – NVQ in Customer Service. But it helps enormously if one wants to succeed in the public service.

IAAP 100

IAAP Training AT&T Skills 100

Service Untitled

JUNE 24, 2010

Service Untitled The blog about customer service and the customer service experience. There are several factors that play a role in that: listening to the market and developing the right solutions for our customers’ needs, providing excellent customer service, and open, honest and timely communication.

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Interviewing Customer Service 2010 Etiquette 40

Men With Pens

JANUARY 10, 2010

Reply dave ( @consumersrate ) January 11, 2010 at 4:50 pm I think customers need to trust in you and like you to buy from you. Isn’t that what most of us do when buying services, good, etc? The professor also regularly shows up to attend conferences, seminars, and make paper presentations. dave´s last blog.

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The Small Business Blog

DECEMBER 9, 2009

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it!

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Men With Pens

MAY 9, 2010

Search Engine Strategies 2010 Conference Highlights Reply Charles Cuninghame ( @textcentric ) May 12, 2010 at 8:06 am Oops! Search Engine Strategies 2010 Conference Highlights Reply Laurie Davis ( @eFlirtExpert ) May 12, 2010 at 9:16 am I use a questionnaire as well and it’s incredibly helpful. I meant to say G’day Taylor.

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