LEADERASSISTANT.COM

AUGUST 13, 2023

She’s co-founded multiple companies and also has experience as an executive assistant and operations manager. She co-founded her first ‘real’ company when she was 16 and participated in the sale of that company when she was 19. Eryn Anitavi has been an entrepreneur since the young age of 10.

Management 82

Management Restaurants Customer Service Budget 82

LEADERASSISTANT.COM

JUNE 4, 2023

Chynna is the founder of Matriarch Made Development, a consulting firm that helps organizations develop administrative teams. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Restaurants 92

Restaurants Travel Customer Service Stress 92

LEADERASSISTANT.COM

APRIL 30, 2023

The company has grown organically to a team of 24 employees. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Agencies 78

Agencies Interviewing Restaurants Customer Service 78

LEADERASSISTANT.COM

APRIL 9, 2023

Hallie serves as Chief of Staff to the Founder and CEO of Adam Hergenrother Companies. Hallie also provides strategic counsel to key leaders within the organization and leads special projects focused on the growth of the organization. Hallie Warner was my guest on episode 17 and I’m super excited to have her back on the show!

Restaurants 81

Restaurants Customer Service Budget Interviewing 81

LEADERASSISTANT.COM

JULY 30, 2023

In this episode, Yolanda talks about changing how the world sees assistants, helping executives and other team members understand the significance of what an EA brings to an organization, and what makes an assistant a leader. LEADERSHIP QUOTE It always seems impossible until it’s done. –

Mentoring 84

Mentoring Training Networking Restaurants 84

LEADERASSISTANT.COM

MARCH 19, 2023

Her passion lies in communication and how it can shape a company from the top down. Her passion lies in communication and how it can shape a company from the top down. Jessica McBride has over 10 years of experience in supporting executives.

2021 86

2021 Restaurants Customer Service Budget 86

LEADERASSISTANT.COM

JUNE 18, 2023

Janice Parker is a career executive assistant who is passionate about helping mission-focused founders and CEOs maximize their productivity and efficiency as they scale their companies. LEADERSHIP QUOTE If you don’t like something, change it. If you can’t change it, change your attitude.

2019 77

2019 Restaurants 2020 Customer Service 77

Service Untitled

AUGUST 25, 2011

Peter Shankman is an author and frequent customer service blogger who has an impressive 100.000 Twitter followers, so the other day he used an experience to allegedly show how companies treat their good clients. I don’t eat meat.).

Customer Service 40

Customer Service Restaurants Social Media Twitter 40

Service Untitled

JULY 9, 2012

British Airways has initiated a new customer service program called “Know Me.” Passengers purchasing tickets argue that buying an airline ticket doesn’t give the company permission to hunt for one’s personal information. Customer service for Web users? Other passengers seem to care less.

Customer Service 40

Customer Service Restaurants Google Travel 40

LEADERASSISTANT.COM

MAY 28, 2023

She is a good communicator, takes the initiative and has exceptional organization skills. Based near Paris, Jennifer now works with multilingual coaches, consultants and entrepreneurs providing a wide variety of services to support their businesses.

2016 85

2016 Restaurants Customer Service Budget 85

Service Untitled

OCTOBER 17, 2011

At the time and day this poor service happens we are angry, and we vow the moment we get home we will get a letter out to the CEO of the company and reiterate the miserable events of either our last purchase or service. Still imagine all the damage this entire bad customer service experience has had on the business.

Customer Service 40

Customer Service Purchasing Cubicle Social Media 40

Office Dynamics

NOVEMBER 5, 2013

NEW YORK – November 5, 2013 – The difference between a sluggish staffer and a productive employee could possibly be attributed to at-work eating habits, according to a new survey released today by Seamless Corporate Accounts , a division of GrubHub Seamless, the nation''s leading online and mobile food-ordering company.

Restaurants 100

Restaurants 2013 Customer Service AT&T 100

Service Untitled

SEPTEMBER 21, 2010

Service Untitled The blog about customer service and the customer service experience. Almost any company will state on a mission statement their commitment to excellent customer service, but how many of those organizations follow through on that campaign?

Customer Service 40

Customer Service Training Etiquette 2010 40

Customers Rock!

JULY 28, 2010

Today we have a guest blogger with us here on Customers Rock!, Mindshare is a leader in the Voice of the Customer industry, helping companies foster consumer satisfaction, build customer loyalty, and support employee retention. Is Your “Lack of Remarkable&# Preventing Customer Loyalty? Nate Bagley.

Customer Service 100

Customer Service Restaurants Social Media Learning 100

Ideas.Ted

JULY 8, 2021

Years of “rise and grind,” laser-like focus and unrelenting labor, we are told, are behind the success of tech billionaires, professional athletes, “unicorn” companies and even entire economies. Almost all these companies were led by seasoned founders who were now facing burnout or some existential threat to their company.

Carbon Footprint 145

Carbon Footprint 2020 Salary 2019 145

LEADERASSISTANT.COM

NOVEMBER 26, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Unless your company has a policy requiring you to delete emails, archive them.

Email 66

Email Management Confidence Policies 66

Service Untitled

NOVEMBER 8, 2013

No doubt we have all been victims of bad customer service, and no doubt we have left companies and moved on to their competition because the experience, at least in our own eyes for the moment, had been intolerable. How is the customer treated? Is the service we expect now provided? ” Organizations have.

Customer Service 40

Customer Service Credit Card 2005 Social Media 40

Service Untitled

DECEMBER 17, 2013

It’s well recognized amongst all business owners that it cost more money to find new customers than to keep the customers we already have while trying to attract more clients to climb aboard our growing organizations. To add to the best product or service we can supply, can we then deliver more?

Customer Service 40

Customer Service Holidays Social Media Restaurants 40

Service Untitled

JUNE 27, 2011

Most complaints were about higher fares, higher prices, and how customers overwhelmingly feel they are getting less for their money. Now in organizations based on strict FAA regulations, safety standards, and planned flight routes, etc., travelers are generally disgruntled over the lack of integrity and the lack of customer service.

Customer Service 40

Customer Service Travel Clothes Restaurants 40

LEADERASSISTANT.COM

OCTOBER 22, 2023

She has a passion for the EA role and the value it brings to organizations. She is a co-author of The Heart of CEO Effectiveness, which reinforces the value and impact the EA role has within an organization. Let me tell you about ezCater with over 100,000 restaurants to choose from nationwide and 24/7 customer support.

Management 98

Management AT&T 2018 Training 98

LEADERASSISTANT.COM

OCTOBER 29, 2023

Nicole Grinnell took the idea of being a virtual assistant and turned it into a multimillion dollar company. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

AT&T 72

AT&T Retirement Travel Networking 72

Success

MARCH 15, 2023

I received an email from a prospective client who said her company really wanted to hire me to speak to its sales staff. But before she could offer the opportunity, I’d have to discuss the gig with the company chairman, because he had high standards as to who’s allowed onstage during his big conference. These people work together.

Restaurants 278

Restaurants Customer Service Budget 2014 278

Service Untitled

FEBRUARY 17, 2010

Service Untitled The blog about customer service and the customer service experience. Home About Service Untitled Subscribe for Free Consulting Contact Archives Are you meeting your customers’ service expectations? Service expectations are going to vary from company to company.

Customer Service 40

Customer Service Etiquette 2010 Social Media 40

Service Untitled

SEPTEMBER 13, 2010

Service Untitled The blog about customer service and the customer service experience. a Georgia provider of Customer Experience Management reported American consumers feel customer service satisfaction has slipped since the first quarter of the year. noted the downward trends. Of the 31.5%

Customer Service 40

Customer Service Etiquette 2010 2006 40

Allwork

APRIL 8, 2024

With a keen understanding of the evolving trends and financial aspects of the co-working business model, Karen’s insights provide valuable perspectives for property owners and traditional workspace companies looking to enter the co-working space industry. Why are traditional property companies really entering the shared space industry?

AT&T 246

AT&T Home Office Restaurants FedEx 246

Service Untitled

JUNE 15, 2010

Service Untitled The blog about customer service and the customer service experience. Employees recommend us to prospective customers; they are commonly at the front lines, and the success of most organizations are based on employee loyalty and dedication.

Customer Service 40

Customer Service 2010 Etiquette Policies 40

Service Untitled

JULY 7, 2011

In the name of competition, fast food establishments are judged on their food, their customer service, and customer experiences. Customers want innovative meals, and they want great value with cheap prices. Good service valued over good food? Empathica, a customer service management firm, surveyed 3,000 U.S.

Customer Service 40

Customer Service Restaurants Holidays Confidence 40

Service Untitled

JANUARY 12, 2011

Shopper Anonymous reports a 12 percent rise in customer satisfaction in a range of businesses whose staff wears name badges as opposed to companies with no name badges. The company has been following the trend for the last eight years. In addition, an organization can reap the benefits of using name badges.

UPS 40

UPS Restaurants Customer Service AT&T 40

Small Business CEO

OCTOBER 14, 2013

Many businesses view social media as an extension of their marketing mix, customer service, and contact portal. New products are announced real time and services, such as those in restaurants, are easily searchable. On the other hand, some companies see social media as a significant source of consumer data.

Social Media 40

Social Media Collaborate Facebook Twitter 40

Laughing all the Way to Work

JULY 12, 2010

The Stevie® Awards is a prestigious award honouring the achievements and positive contributions of organizations and business people worldwide. The fact that they have a category for Support Staffer of the Year is recognition of the important role support staff play in any organization.

2010 100

2010 Interviewing Time Zones IAAP 100

Service Untitled

MAY 9, 2011

There are a few classic questions that most businesses almost always find useful, and I’ve seen these questions used quite often: How likely would you be to recommend ABC Luncheon Restaurant to a friend or colleague? How likely would you be to continue dining with us at ABC Luncheon Restaurant two years from now?

Restaurants 40

Restaurants Retirement Expenses AT&T 40

The Small Business Blog

JANUARY 13, 2010

Forex Robot : Take Your Company Public In Less Than 10 Days? Brian Scudamore dropped out of high school in 1989 with $700 (£400) and a beat-up old pick-up truck to start his company 1-800-GOT-JUNK? I enjoy your blogs and the very real stories of real companies providing high quality services as the basis of their growth and success.

Collaborate 100

Collaborate 2007 2010 2008 100

Service Untitled

MARCH 17, 2011

The relationship an organization has with a customer ideally transcends the sales transaction. After all, we know when we have satisfied a customer with our product or service because they have what they want. Now does that necessarily mean they will use your services or buy your product again?

Purchasing 40

Purchasing Restaurants Gifts Finance 40

BMT Office Administration

DECEMBER 5, 2022

Out of all the platforms out there, ClickUp and Trello are two of the most popular choices for both small and large companies. Trello was first imagined in 2011 as a list-making and collaboration tool by the New York software company, Glitch. ClickUp vs. Trello: Customer Support. Pricing: Trello.

Project Management 64

Project Management Management Calendars Budget 64

Success

DECEMBER 14, 2022

The surprises began with dinner at the swankiest restaurant from their hometown in Brussels and progressed to skydiving, matching tattoos and a “bachelor’s” weekend in Ireland. Since the founding of the National MS Society in 1946—the organization which hosts Walk MS, among other events—more than $1 billion has been raised for MS research.

2017 279

2017 Gifts 2012 2001 279

Men With Pens

MARCH 9, 2010

The last time I went to a restaurant, I checked online for a menu before calling to make reservations. Reply Stacey Cornelius ( @thestudiosource ) March 10, 2010 at 7:53 am A well thought-out website can show your customers you’re tuned into their needs. People are seriously fed up with lousy customer service.

2010 40

2010 AT&T Email Google 40