Stephanie LH Calahan

FEBRUARY 15, 2012

    When I interviewed Nicole Fende on my Fire Up Your Biz - Enrich Your Life program there were a number of questions from participants on the difference between revenue and income.   Those deposits could have been any of the following; cash, check, wire transfer or the processing of credit card payments.

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BMT Office Administration

JULY 3, 2023

Besides complying with federal and state laws, keeping employee records helps you stay organized, aids decision-making, and protects your company if a terminated employee files a lawsuit. In addition, if an employee is involuntarily let go, their employee file must be kept for one year following the termination date.

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Service Untitled

SEPTEMBER 22, 2010

In this part of the interview, we talk about how customer service ties in with the different types of American Express cards and how American Express approaches the important topics of empowerment and taking ownership of issues. To read this part of the interview, click “read more” below.

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Service Untitled

AUGUST 26, 2010

This was an interview I was excited a lot about because I’ve written about American Express a number of times and in pretty much any customer satisfaction or customer service ranking, American Express makes the list. This is a pretty lengthy interview, so I’ve divided it into four parts. Things like that?

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Service Untitled

OCTOBER 7, 2010

Click “read more&# to read the interview. Powers and Associates award for highest customer satisfaction with credit cards companies and that speaks volumes. We’re not looking only at our competitors in the credit card industry. A lot of companies have a whole bunch of different ways they do that.

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Service Untitled

SEPTEMBER 3, 2010

This part of the interview includes information on how American Express decides to hire new employees versus promote them from within, more information on the compensation and motivation methods the company is using, how they use Net Promoter, information on the company’s “Relationship Care” program, and more.

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Service Untitled

FEBRUARY 10, 2011

Out of the top industries which include airlines, banks, cell phone services, credit cards, hotels, insurance firms, internet providers, investment companies, medical insurance, and retailers, consumers ultimately choose good customer service over low prices. So what makes a company really shine? photo credit: jurvetson.

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Make or Break Moments

SEPTEMBER 3, 2010

“It used to be $75 but the bad checks were so much that the company said we can only take checks up to $40.&# The company gets their money and I’m not inconvenienced. I WILL HAVE TO… “We’ve had a lot of issues with bad checks,&# the associate tells me. Sounds like a personal problem.

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Musings of a High-Level Executive Assistant

JULY 10, 2012

So if you have a good credit score it’s more peace of mind for your executive and company. There are numerous examples of people stealing from companies or doing illegal things. Have enough credit. It was for catered food at a place that did not take payments over the phone with a credit card.

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Service Untitled

JULY 7, 2010

A customer service applicant might be asked, “If you worked at American Express, how would you give a hug to a card member over the phone?&# The website is also easy to navigate, user friendly, and provides information pertinent to all card members. At a local. You can follow any responses to this entry through the RSS 2.0

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Service Untitled

APRIL 16, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer loyalty built on company focus Cheryl April 16, 2010 Customer Service , Proactive 2 Comments I grew up in a very small town where we were mostly limited to one grocery store, one department store, one morning restaurant, and even one book store.

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Service Untitled

JUNE 25, 2012

Customer service has always been a top priority for American Express as compared to the endless prompts and procedures of other credit card companies. Keep promises, work on your company values, and above all concentrate on the most ethical and respectful ways to promote better relationships with all of your customers.

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Service Untitled

OCTOBER 15, 2010

I have noticed similar introductory campaigns for cellphone companies, cable companies, credit card balance transfers, and even local department stores. I was purchasing shirts for my son at Gap last week, and the cashier asked me if I wanted to open a Gap credit card.

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LEADERASSISTANT.COM

OCTOBER 29, 2023

Nicole Grinnell took the idea of being a virtual assistant and turned it into a multimillion dollar company. Nicole is the CEO of a multimillion dollar company and has a background in being an executive assistant. And that was, you know, that was a whole other level to really see one of them was an owner of the company.

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On The Job

AUGUST 21, 2007

Then, of course, there are the other numbers that stalk me in my private life – my car’s gas mileage; my exercise time; my weight; and whether I have enough credit card points to earn a dinner at Applebee’s. His reaction was immediate: he reported the unethical conduct to company lawyers who then forwarded it to Lotus.

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Service Untitled

MARCH 2, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Wachovia delivers positive customer service Cheryl March 02, 2010 Customer Service Experience , Employees , Little Things, Big Differences , Specific Companies 1 Comment Every bank gets their fair share of criticism.

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Service Untitled

AUGUST 6, 2009

Home About Service Untitled Subscribe for Free Consulting Contact Archives Crazy Drive-through Experience Douglas August 07, 2009 Customer Service Experience , Specific Companies 1 Comment I went to the drive-through at McDonald’s not that long ago and had what had to be one of the most absurd customer service experiences I’ve ever had.

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Service Untitled

APRIL 28, 2009

Home About Service Untitled Subscribe for Free Consulting Contact Archives Rewarding Volunteers Douglas April 28, 2009 Customer Service , Little Things, Big Differences No Comments More and more companies are encouraging conversations in company forums, on blogs, through Twitter, and on similar sites. They might take you up on it.)

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Service Untitled

MARCH 15, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Jet Blue flies high with customer service perks Cheryl March 15, 2010 Customer Service , Proactive , Service Untitled , Specific Companies No Comments Just check Terminal 5 at New York JFK airport for the state-of-the-art facility geared for efficiency and customer comfort.

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Musings of a High-Level Executive Assistant

JULY 13, 2011

Whether you are a department assistant or work for a smaller company, you will be able to find a job more easily. Once you are a high-level assistant there are really only 3-5 people you can work for at any given company because you are overqualified for anything else. Those jobs support the President, CEO, CTO, CFO, and Chairman.

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Service Untitled

AUGUST 24, 2010

Of course the main factors of incompetence, rudeness, minimal training, and economic cutbacks have made their profound impact on negative customer service experiences, so why not help ourselves feel better, help to improve the company’s customer service, and earn some perks at the same time? photo credit: all of olive.

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Service Untitled

AUGUST 30, 2010

She started her company a few years ago when she decided she no longer wanted to be a banker, and in the back room of her home and a two-car garage to warehouse merchandise, her business has grown by leaps and bounds. Gave Arnold said: Aug 30, 10 at 9:46 pm A help desk has also helped my company a lot. But not “personal.&#

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The Small Business Blog

NOVEMBER 30, 2009

Forex Robot : Take Your Company Public In Less Than 10 Days? Business owners increasingly upset over credit card transaction fees : Card issuers contend their swipe charges don’t hurt and should remain the same. Plenty of Indianapolis-area companies are for sale. — ST.

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Success

SEPTEMBER 6, 2021

Compared to the setup of my previous business , a solar lighting company in Africa, I figured this e-commerce thing would be a cakewalk. Some companies have built empires seeking out 3-star reviews on Amazon and inventing better versions of those products. Set up interviews. After 18 months, I broke even. Dropship the products.

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Success

JULY 8, 2021

And the limit of any company is the mindset of the leader. Got hired after a job interview? I tried selling credit card machines door to door once. Change your attitude about sales or you’ll struggle. You already love sales, sometimes. Did you convince your partner to date you? You sold yourself. That was a sale.

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Recruit CRM

DECEMBER 12, 2020

From helping in smoothening out the entire recruiting process to job advertisements and candidate interviews, an Applicant Tracking System (ATS) is definitely a boon for Talent Acquisition professionals. Can Be Customized & Configured According To Your Needs Every recruitment agency or company has its own specific needs.

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Recruit CRM

MAY 26, 2021

With cutting-edge technology, they're helping recruiters globally with all their staffing and recruiting needs— from sourcing candidates on LinkedIn to sending bulk emails, interview scheduling, adding notes, mobile recruiting app, chrome extension, collecting updated CVs, hotlisting candidates, managing client feedback and so much more.

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Recruit CRM

SEPTEMBER 9, 2021

Gartner , in a study, has claimed how 80% of a company's future revenue will come from just 20% of the existing clients. Moreover, the lack of security, the discrepancy in reports and a vast room for error makes it extremely outdated and disadvantageous for any recruitment company.

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Recruit CRM

MARCH 30, 2021

According to a survey conducted by Software Advice, 74% of companies using the right CRM for their business say that it has increased their customer data access, therefore allowing them to improve lead conversion and increase sales. Together, they create a talent intelligence ecosystem. Here Are 6 Core Features Of A Recruitment CRM 1.

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LEADERASSISTANT.COM

JULY 17, 2022

.” And then I, I applied to be a PA, which was a productions… production assistant, and I was, you know, gonna… I was hoping to get that job and then, uh, they saw my resume and pulled it out of the pile of PA applicants so that I could apply to… so I can interview to be Conan’s assistant. Jeremy ( 07:26 ): Hmm.

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Brilliantly Better

APRIL 29, 2010

In the last 30 days I also launched the website of my New Zealand company along with my first public product. I was able to finally freeze my long time postponed company products roadmap for the next 9 months, including some old, dusted projects, and to bring to alpha version a few new apps. Being busy, so to speak.

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Brilliantly Better

MARCH 25, 2010

Library I was doing a lot of work in the library immediately after I sold the company, but I don’t think I’ve been there last year. How To Prevent Credit Card Chargebacks To Your Online Store Reply 11 Tess The Bold Life March 26, 2010 at 1:48 am I also love it and like Cherie says one is only limited by imagination.

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