Jen Lawrence

NOVEMBER 16, 2020

We go from day-to-day fielding emails, doing our best to stay on top of our task list, and hoping we’re piecing everything together correctly. Email, Calendar, Task Management, Document Management, Password Database. Email Marketing, Social Media, Website. Sales Funnels and Customer Service. Operational.

Legal 52

Legal Social Media Customer Service Project Management 52

Office Dynamics

APRIL 2, 2015

Excellent calendaring skills. Customer-service focused. But do you always “listen” or do you distract yourself with reading emails while someone is talking to you? Ability to prioritize. Accountable. Trustworthy. Ability to remain calm under pressure. Excellent time management skills. Good listener. Professional presence.

Assertiveness 100

Assertiveness Etiquette Administrative Professionals Skills 100

Andrea Kalli

APRIL 6, 2010

While ten years ago, managing email could have been a secondary consideration, today it is absolutely vital to keep customers and clients in the loop through rapid, prompt email support. Of course, the level of care and attention that you need to devote to customers ultimately depends on your business model.

Email 100

Email Management Microsoft Outlook Social Media 100

Make or Break Moments

JULY 19, 2010

The first project – transcribe a one hour speech from an audio file. I’m familiar with Elance but a colleague who had a similar project told me that she’d had great success with oDesk - so that’s where I started. I sent emailed interview questions. Within 48 hours 1/2 of the project was complete.

Cover Letter 100

Cover Letter Customer Service 2010 2009 100

Make or Break Moments

FEBRUARY 23, 2010

We are working on a project together and it was the first time I’d visited his shop. Expecting a typical auto repair store with worn carpet, car and truck magazines and ugly metal chairs I was pleased to walk into an inviting waiting area; warm, clean, comfortable.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

FEBRUARY 15, 2010

PICK THE RIGHT CUSTOMERS When you first start out – or even if you’ve been around awhile but times are tough – you want to say YES to any customer and to any project. Here are a few I said yes to than I learned quickly the error of my ways: A European company bringing an adult porn telephone service to the U.S.

Customer Service 100

Customer Service 2009 2008 2005 100

BMT Office Administration

DECEMBER 5, 2022

Are you in charge of team projects that have strict due dates? If so, then you know how hectic project management can be at times, especially if you don’t have a centralized platform to keep track of your tasks. That’s not to mention how difficult communication can be if you use email. calendar view, Gantt charts, etc.).

Project Management 64

Project Management Management Calendars Budget 64

Andrea Kalli

MAY 6, 2010

By AndreaKalli As soon as your first product or service is ready to hit the market, you have a very important task ahead of you. Twitter is a free service and you can link to your Twitter account from your blog or your business’ official website. Customer service is a time sensitive task.

Twitter 100

Twitter Social Media Microsoft Outlook Customer Service 100

Musings of a High-Level Executive Assistant

JANUARY 15, 2013

I am always afraid sending too many unnecessary emails or updates. Whenever I receive an email, text, vm, or hard copy, I let people know I got it as soon as I get it. What you want to prevent is them emailing you and asking if you got their request. Thank you.” Getting a task done is not the last step. Here are a few examples.

UPS 40

UPS Finance Email Calendars 40

Musings of a High-Level Executive Assistant

JUNE 5, 2019

1) We knew a vendor where we literally gave them millions of dollars in business on a previous project in the past year. So while it wasn’t a current/active project, we did know them fairly recently. No word about being late or needing to reschedule, until we received an email 24 hours later.

Phones 40

Phones Interviewing Travel Email 40

Andrea Kalli

JUNE 18, 2010

In addition, take note of how frequently they ‘@’ and direct message their customers, how frequently they communicate with influential twitterers (5000+ followers) and whether they use their account for customer service or some kind of direct sales service.

Social Media 100

Social Media Twitter Microsoft Outlook Customer Service 100

Musings of a High-Level Executive Assistant

OCTOBER 8, 2013

I have never worked at a food consulting company, per se, but I did waitress for a couple of years, I am a foodie, I work with food vendors a lot, and I strongly believe in customer service being vital in ANY role regardless of job title or company. I’ll answer you question in severals ways just to be thorough.

Salary 40

Salary Customer Service Promotion Calendars 40

Musings of a High-Level Executive Assistant

MARCH 3, 2013

Surely, as executive assistants we may feel this way when we have to do all the boring stuff - filing, expenses, travel, calendaring, and phones. However, sometimes you are also given fun work and special projects. And anyone can email me questions and I respond only via this blog, not to your personal address.

Customer Service 40

Customer Service Gifts Finance Calendars 40

LEADERASSISTANT.COM

OCTOBER 15, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Join my email list here if you want to get an email when a new episode goes live.

AT&T 81

AT&T Mentoring Gossip Confidence 81

Success

JUNE 20, 2023

Pay attention to those things that disrupt you—maybe you need to put your smartphone away or close out your email while you work on important tasks,” adds Blair Thomas, co-founder of eMerchantBroker. Limit how often you check and answer emails. Categorize projects and tackle related tasks together. It’s pretty simple.

Management 306

Management Goals Learning Email 306

Andrea Kalli

MAY 14, 2010

Internet Marketing Promotion Services and Website SEO Services -- Topsy.com May 14th, 2010 at 2:51 pm [.] Complete the New Client Questionnaire Subscribe to the Blog by Email Subscribe to the Blog by RSS 10 Most Popular Posts More silly little alt code symbols for Twitter - 35 comments Time to Jazz Up Your Website Social Buttons? -

Training 100

Training 2010 Social Media Microsoft Outlook 100

Andrea Kalli

MARCH 25, 2010

For a major corporation, the cost of reaching a new customer and doing something special is outweighed by the returns coming in from their already large customer base. Rather than reaching out to potential customers through social media, they favor a mass media approach — banner ads, pop-ups, and email lists.

Social Media 100

Social Media Microsoft Outlook 2010 Twitter 100

Andrea Kalli

JUNE 17, 2010

Complete the New Client Questionnaire Subscribe to the Blog by Email Subscribe to the Blog by RSS 10 Most Popular Posts More silly little alt code symbols for Twitter - 35 comments Time to Jazz Up Your Website Social Buttons? - training , what skill is most needed by virtual assistant , www.virtual-2010.com

2010 100

2010 Training Skills Social Media 100

Andrea Kalli

JUNE 17, 2010

Complete the New Client Questionnaire Subscribe to the Blog by Email Subscribe to the Blog by RSS 10 Most Popular Posts More silly little alt code symbols for Twitter - 35 comments Time to Jazz Up Your Website Social Buttons? - training , what skill is most needed by virtual assistant , www.virtual-2010.com

2010 100

2010 Training Skills Social Media 100

The Small Business Blog

OCTOBER 31, 2007

Look at you calendar and write next to each meeting how long it should take and stick too it. I run a small business advising companies on improving their projects and programmes through better meetings. Don’t waste your valuable 9 to 5 business time like that. Sponsors Advertise Here? Digg Furl Netscape Yahoo!

2007 100

2007 2008 2006 2009 100

Jen Lawrence

MARCH 25, 2019

Access to email means your boss can find you wherever, whenever. Customers and colleagues are using social media for business at alarming rates. I was always on-call, responding to emails within moments of receiving them and handling tasks quickly because I didn’t want to be a bottleneck in productivity. Sustainable.

Customer Service 69

Customer Service AT&T Assertiveness Social Media 69

Jen Lawrence

MARCH 25, 2019

Access to email means your boss can find you wherever, whenever. Customers and colleagues are using social media for business at alarming rates. I was always on-call, responding to emails within moments of receiving them and handling tasks quickly because I didn’t want to be a bottleneck in productivity. Sustainable.

Customer Service 40

Customer Service AT&T Assertiveness Social Media 40

Success

AUGUST 3, 2021

This makes Twos caring leaders and excellent customer service reps, but can also hinder efficiency. Fives are the co-worker who says nothing during an hour-long meeting and then sends an email with follow-up thoughts a day or two later. Type Five: The Thinker.

Environment 306

Environment Gossip Negotiating Salary 306