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The Best Client Retention Strategies to Use Now

Success

To achieve your goals, you must develop a customer care policy that’s understood and adhered to by every member of your team. And with online reviews so common at Google and Yelp, a “best practices” policy will do more than increase customer retention. Then, overdeliver as possible. It will draw new clients as well.

Gifts 278
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Work Sabbaticals: The Latest Nonprofit Retention Strategy

Success

Much of nonprofit work is emotionally draining, whether directly assisting individuals, working with communities or driving public policy to change systems. The length and requirements of a nonprofit’s sabbatical policy influence the ways in which staff use their time away. What to consider when initiating a sabbatical policy.

Policies 232
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Please Take "The Organizational Use of Video Storytelling" Survey

Small Business Labs

Defining Small Business Innovation 2010 Top 10 Small Business Trends Intuit Future of Small Business Resources The Changing Face of Entrepreneurs The Connected World of Entrepreneurs Disclosure Policy Emergent Research works with corporate, government and non-profit clients.   Click Here to Take the Survey.

2010 100
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Why Human Connections Are A Business Advantage In A Remote World

Allwork

In its Great Attrition survey, McKinsey identified that 51% of employees who left their job in the last six months did so because they lacked a sense of belonging. Paul joined Charter Communications in 2015, and is responsible for all human resources strategies, policies, and practices for more than 101,000 employees.

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Livia Martini- Chief People Officer at Gympass| The Evolution of Corporate Wellness

Allwork

But we also saw in a recent survey that we just did, this concept is not new, but whenever you choose a job, you essentially choose a company, and the company chooses you. My view of my role is to support that journey, is to make sure that they have the right tools, that they have the right processes and policies around that as well.

Health 262
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Coworking Labs - Our New Research Blog for our Coworking Project

Small Business Labs

Defining Small Business Innovation 2010 Top 10 Small Business Trends Intuit Future of Small Business Resources The Changing Face of Entrepreneurs The Connected World of Entrepreneurs Disclosure Policy Emergent Research works with corporate, government and non-profit clients.   Conduct two surveys augmented by in-person interviews.

2010 100
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Flexible office space provider LABS on why the physical office space is still strategically key

Workplace Insight

A recent survey conducted among LABS members shows that the physical office space still has a valuable place in the mindset of how they want to work. This is the latest in a long line of high-profile firms to reverse their work-from-home policies including Starbucks and Walt Disney Co.