Trending Sources

Survey: 29% of American Workers Have Side Jobs

Small Business Labs

  So we're just getting to a survey on side gigs that CareerBuilder released in September. Bureau of Labor Statistics (BLS) reports.

2016 47

Take the Freelancers Union Live and Work Survey

Small Business Labs

The Freelancers Union is conducting a survey on how freelancers work and live. The survey is short and will take 7-9 minutes to complete.

2014 25

Comparing Small Business Owners and High-Growth Entrepreneurs

Small Business Labs

  To do this we analyzed small business owner survey data from the Small Business Success Index (SBSI), produced by the University of Maryland and Network Solutions.    The main reason we're interested in this topic is we believe policy makers are too focused on high-growth companies and entrepreneurs. 

2011 53

Is Small Business Ownership the Great Equalizer?

Small Business Labs

  The SBSI data comes from a survey of existing small businesses with relatively long operating histories.    The median survey respondent's company has been in business roughly 9 years.  The government policy trends women  The data is collected from firms with 2-99 employees.   

2011 33

Please Take "The Organizational Use of Video Storytelling" Survey

Small Business Labs

   As part of this research, SNCR is doing a survey on this topic.   Click Here to Take the Survey.

The Federal Reserve Recognizes the Gig Economy

Small Business Labs

Recognition by the Fed that he gig economy is real and growing will push other agencies and policy makers to also see this.

2016 70

Cloud Security a Plus for Small Businesses

Small Business Labs

Cloud companies do get hacked and small businesses need to have policies and procedures in place to manage the security of cloud applications.

2015 59

The Industry Snapshot: The Office of the Future

Practically Perfect PA

Thanks again to everyone who completed the Practically Perfect PA Industry Snapshot survey. We also have live chat with our IT support desk.

2016 110

Learning From Large Corporation CEOs

Small Business Labs

  The goal of the survey is to understand the issues of greatest important to the people running the world's largest corporations. 

Can’t get much customer satisfaction with Facebook

Service Untitled

Bank of America tanks for lender customer satisfaction According to the 2010 US Primary Mortgage Origination Satisfaction Survey.

Over Half of Baby Boomers Plan to Work Past Traditional Retirement Age

Small Business Labs

  The survey covers generational attitudes in the workplace and looks at Baby Boomers, Gen X and Gen Y. Your comment could not be posted.

Wisconsin, Illinois Companies Feeling the Recovery

Small Business Labs

  They recently surveyed  400 local companies in these two states.  Kudos to QPS for their survey work. 

CEOs Believe Technology is Rising in Importance

Small Business Labs

  But following up on yesterday's post on IBM's global CEO survey , I wanted to highlight one of their charts. 


Risk Profiles of Freelancers Versus Non-Freelancers

Small Business Labs

In the 2013 MBO Partners State of Independence study we surveyed non-independent workers asking them about their views of independent work.

2015 30

8 Work-Life Balance Myths

Ian's Messy Desk

Some of the commonly held myths and the corresponding reality checks are as follows: Family-Friendly policies are soft HR issues, mainly for women.

2010 43

On-Call and Fixed Contract Work Becoming More Common

Small Business Labs

Our workforce surveys and interviews have shown a clear increase in the number of on-call workers over the past 5 years. The New York Times article Working Anything But 9 to 5 covers the impact of erratic work schedules on low income parents.   And these types of relationships are spreading to other industries.

2014 36

Small Business Owners Supporting Romney

Small Business Labs

According to a recent survey by Manta , 61% of small business owners plan to vote for Mitt Romney.   The Manta survey found that the key political issues for small business owners are health care (21 percent), tax policy (20 percent) and government regulation (16 percent). government policyThis comes as no surprise.

Launching Assist Travel 2016

Practically Perfect PA

Business travel was a pretty clear winner. From this Assist Travel was born. It will be held in London on the 9th September. The aim of Assist Travel.

2016 48

Business Gravitas and Language

Daily Writing Tips

His policy of refusing to hire anyone who cannot pass a grammar test has stirred heated controversy. billion annually. Business Writing

2014 41

Climb the career tree, all the way to the top!

Practically Perfect PA

Please take part in her survey about how happiness affects career success here and follow her @DavenportPenny.

2015 55

Kauffman Study: Owners of 2011 Startups Preferred Solopreneurship

The Solopreneur Life

“The Great Recession has pushed many individuals into business ownership due to high unemployment rates,” said Robert Litan, vice president of research and policy at the Kauffman Foundation. 2011 Survey Results: Solopreneurs Are Optimistic About 2012, Despite Challenges. Survey: Solopreneurs Optimistic About 2011.

State of Small Business Tweet Chat on Wednesday

Small Business Labs

  I will be participating in a Tweet Chat discussing the survey results this wednesday (September 15th) from 1:00pm to 2:30pm ET. 

How to Create Lead Magnets That Convert

The Solopreneur Life

It’s your insurance policy.”. Conduct surveys or polls at your website. I learn a ton from my annual, 25-question Solopreneur Survey.

2015 63

‘WOW’ customer service has to be reliable and consistent

Service Untitled

Home Decorators, as I was told was sold to Home Depot, and according to the supervisor’s excuse, Home Depot’s return policy is antiquated.

Employ more customer service options to provide a concierge level of excellence

Service Untitled

Customers who feel they have been treated royally will return to spend more money and even pay a premium for products or services. In 2011, over 72.6

Book Review: Raw Deal - How the Uber Economy is Screwing American Workers

Small Business Labs

Only 45% of traditional full time employees surveyed reported they were very satisfied.  But even other progressives are targets. 

5 Tips On How To Negotiate Your Salary

Dumb Little Man

According to research gathered by PayScale , 28% of their survey respondents have never asked for a pay rise for that exact reason.

Why India Is a Rising Star Among Exporting Nations

The Small Business Blog

At the same time, government policies aimed at boosting economic growth make India an up-and-coming exporting nation. South Korea and Taiwan.

2022 11

How to deal with angry online customers

Service Untitled

Simple ways to survey customers Rarely will our customers confide in us. Here are a few suggestions: Always start out with a FAQ.

Volunteerism: The Key to Recruiting Young Workers?

On The Job

But one new survey may offer information that could help employers not only hang onto key talent but recruit new workers as well.

Upholding a Culture of Confidentiality

Small Business CEO

According to a recent Trend Micro Global Survey , data loss is one of the biggest concerns for small businesses.

Pike’s Peak or Pikes Peak?

Daily Writing Tips

To date, only five possessive apostrophes have been permitted to survive the Board’s no-apostrophe policy: Martha’s Vineyard, Massachusetts.

2015 13

5 Ways to Thank the Assistants Who Help You Succeed

Office Dynamics

While this was low on the list in our survey, you may still want to have some "sit down and eat lunch time" with your assistants. This depends, of course, on your employer’s policies and project deadlines. Dear Monday Motivators, Did you know it’s Administrative Professionals Week? Managers and executives could not be effective.

2010 56

Are You the Jerk at Work?

On The Job

According to a recent survey, half of workers reported in 2011 that they were treated rudely at least once a week, an increase in from the one quarter reporting boorish behavior in 1998. In some companies, managers set a policy of forbidding any solicitations (read the rest here Are we getting ruder at work? Let''s hope so.

Service Untitled» Blog Archive » Spirit Airlines' customer.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. The charges will begin August 1st. I kid you not! That was it.

How to Set Your Copywriting Fees and Earn What You’re Worth

Men With Pens

Walk new clients through your payment policy. You should make it your firm policy to have your client sign a contract outlining the work you will perform, the date it is due, how much will be paid, your terms for payment, and all other details of the project. Enjoy! Guys, what in the wide world of sports are you thinking? The horror!

2010 40

Master the Art of Re-purposing Your Work and You'll Save Multiple Hours - 50 Ideas To Get You Started

Productive & Organized

I have a firm policy that there is no need to "reinvent the wheel" Whenever possible, use what you have. Experiment! Recycle! " etc.

2011 132

BYOD Improves Customer Service Workflow

Office Dynamics

These two concepts have the potential to become a reality with the latest trend in customer service, BYOD or "bring your own device." Jessica Savage.

Expectations For Your Outsourcer to Reduce Your Risk

Small Business CEO

Policies and Procedures. Did you sign up for outsourcing figuring you could forget about IT? Ignore the management of IT at your own risk.

Top Seven Open Enrollment Tips for Small Businesses

Small Business CEO

The good news: there are many ways for small businesses to mitigate those increases. Talk to your accountant to learn more.