Office Dynamics

JUNE 4, 2014

Key characteristics desired are those who are avid users of the Internet, blogs, Twitter and/or who have a Facebook page or other social networking account. Do your homework and learn to use social networking to your professional advantage. Remember your etiquette in all settings is vital, even when they are “virtual” settings!

Networking 100

Networking Social Media Etiquette Facebook 100

Office Dynamics

JUNE 4, 2014

Key characteristics desired are those who are avid users of the Internet, blogs, Twitter and/or who have a Facebook page or other social networking account. Do your homework and learn to use social networking to your professional advantage. Remember your etiquette in all settings is vital, even when they are “virtual” settings!

Social Media 100

Social Media Etiquette Facebook Networking 100

Office Dynamics

JUNE 4, 2014

Key characteristics desired are those who are avid users of the Internet, blogs, Twitter and/or who have a Facebook page or other social networking account. Do your homework and learn to use social networking to your professional advantage. Remember your etiquette in all settings is vital, even when they are “virtual” settings!

Networking 100

Networking Social Media Etiquette Facebook 100

Office Dynamics

JUNE 4, 2014

Key characteristics desired are those who are avid users of the Internet, blogs, Twitter and/or who have a Facebook page or other social networking account. Do your homework and learn to use social networking to your professional advantage. Remember your etiquette in all settings is vital, even when they are “virtual” settings!

Networking 100

Networking Social Media Etiquette Facebook 100

Allwork

NOVEMBER 6, 2023

What you’ll learn Discover the latest trends in the flexible workspace industry and stay ahead of the curve. Explore the importance of cultivating a thriving community within flexible workspaces and learn how it contributes to success. The trajectory sort of saying annual growth rates between sort of six to 11%.

AT&T 264

AT&T Environment Travel Restaurants 264

Laughing all the Way to Work

MARCH 1, 2009

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Thank you so much and I intend to come back to your blog often.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Office Dynamics

APRIL 18, 2015

Learning Highlights. As an attendee, you’ll learn: Why “Superwoman Syndrome” is so prevalent for today’s working women and why it’s time to let it go. Sign up today and you’ll receive: Admission to the live event with Joan on May 7 at 10 a.m. The 5 Pillars that create a full life, how to harmonize (not “balance”!) Pacific Time.

Assertiveness 100

Assertiveness Etiquette Administrative Professionals 2015 100

Laughing all the Way to Work

OCTOBER 18, 2008

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Lets enjoy our day together.© I hope you enjoy her article.

Networking 100

Networking Time Zones IAAP International 100

Laughing all the Way to Work

OCTOBER 14, 2008

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Thank you so much and I intend to come back to your blog often.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Musings of a High-Level Executive Assistant

JANUARY 8, 2013

“Hello – I feel like I found my life vest now that I found your blog. I am learning time zones and currencies and every day I am shaking in my boots that it might be too much but I want it so dang bad! For example, I set up a sales dial-in call with about 40 people from every continent on the call. My CEO is new.

Attire 40

Attire Etiquette Clothes Time Zones 40

Office Dynamics

JULY 9, 2014

Coursera Learning without limits. I love this resource for keeping my skills updated and continued learning. Sign me up. PatriciaRossi Etiquette Expert, Author EVERYDAY ETIQUETTE, Professional Speaker,NBC Daytime’s National Manners Correspondent,Kindness not Formality,Relationships not Rules.

Twitter 100

Twitter Administrative Professionals Etiquette IAAP 100

Musings of a High-Level Executive Assistant

MARCH 22, 2013

Hello Readers - 8 months ago, a reader asked me a question about fraternization and social etiquette at work. I invited half a dozen people but the word spread like wildfire and almost the entire product and engineering team showed up a little after 5:30pm. I originally just invited six people, but about thirty+ showed up.

Etiquette 40

Etiquette Temping Gossip Job Hunting 40

Laughing all the Way to Work

FEBRUARY 22, 2009

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Thank you so much and I intend to come back to your blog often.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JULY 16, 2010

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Check: Is your software high-functioning and up-to-date?

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

DECEMBER 31, 2009

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Up to that point neither of us had realized the significance of its location.

Time Zones 100

Time Zones 2010 IAAP International 100

Laughing all the Way to Work

AUGUST 22, 2009

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Put it in your Outlook Tasks with a reminder to follow up.

Time Zones 100

Time Zones IAAP Holidays Meeting Minutes 100

Laughing all the Way to Work

SEPTEMBER 17, 2010

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Thank you so much and I intend to come back to your blog often.

Time Zones 100

Time Zones IAAP Negotiating International 100

Laughing all the Way to Work

FEBRUARY 20, 2010

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Thank you so much and I intend to come back to your blog often.

Time Zones 100

Time Zones Agenda IAAP 2010 100

Office Dynamics

APRIL 15, 2012

Annual Blog-a-thon for Administrative Professionals. We are holding the 4th Annual Blog-a-thon for the Administrative Profession. To learn more about the blog-a-thon and how you can win great prizes check out the Administrative Professional's Blog-a-thon Page for the full message. Welcome to the Who Took My Pen.

Administrative Professionals 100

Administrative Professionals Etiquette 2012 Filing 100

Service Untitled

SEPTEMBER 13, 2010

Service Untitled The blog about customer service and the customer service experience. Of 11,000 American consumers surveyed, Empathica reported on Friday that 61.7%, a rise up from 55.2% We can learn to create the most positive and best customer service experience for our customers, and use surveys like this to keep us informed.

Customer Service 40

Customer Service Etiquette 2010 2006 40

Laughing all the Way to Work

SEPTEMBER 19, 2008

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Thank you so much and I intend to come back to your blog often.

Time Zones 100

Time Zones 2008 IAAP Calendars 100

Service Untitled

SEPTEMBER 10, 2009

Service Untitled The blog about customer service and the customer service experience. Yet, how often are you served and end up the only one in the equation doing the thanking? How are you warming up your customers experience with an appropriate thank you? Great customer service is not “rocket surgery!”

Customer Service 40

Customer Service Holidays Etiquette 2006 40

Service Untitled

JUNE 30, 2010

Service Untitled The blog about customer service and the customer service experience. You would take lessons, learn the skill, and try your newly learned abilities while accompanied by your coach or mentor. Consider using social media the same way.

Customer Service 40

Customer Service Social Media Mentoring Etiquette 40

Service Untitled

AUGUST 5, 2010

Service Untitled The blog about customer service and the customer service experience. Some companies think that customer service representatives do not learn skills from abstract situations taught in seminars and training classes, but I witnessed an interesting experience yesterday that had been learned and mastered well.

Customer Service 40

Customer Service Skills 2004 Etiquette 40

Service Untitled

SEPTEMBER 27, 2010

Service Untitled The blog about customer service and the customer service experience. Since this team member only completed half as many calls as the rest of the team, it was time for some coaching. Efficiently handling customer service calls doesn’t mean spending 25 minutes with one customer.

Customer Service 40

Customer Service Etiquette 2010 2006 40

Service Untitled

OCTOBER 12, 2010

Service Untitled The blog about customer service and the customer service experience. We often learn mistakes we are making by laughing at ourselves. At the end of the training session, customer service representatives come away with existing approaches that work well and have had the opportunity to learn new points and share tips.

Customer Service 40

Customer Service Training Etiquette Negotiating 40

Service Untitled

JANUARY 18, 2010

Service Untitled The blog about customer service and the customer service experience. Initially, you will need to listen to the entire story without trying to come up with an instant resolution. Every complaint should be handled as a learning experience. When someone makes a complaint it is really a two-fold subject. -

Customer Service 40

Customer Service Etiquette 2010 2006 40

Service Untitled

JUNE 14, 2010

Service Untitled The blog about customer service and the customer service experience. Without accountability our customer service winds up with the grim consequences of empty promises, excuses and blaming others; most likely the customers. Check out my blog post about empowering employees at [link].

Customer Service 40

Customer Service Etiquette 2010 AT&T 40

Service Untitled

OCTOBER 26, 2010

Service Untitled The blog about customer service and the customer service experience. Admittedly,companies like Zappos can afford to spend millions on developing their brand loyalty, but didn’t they all start out small and learn from their own mistakes? Here are some of the basics I learned: Listen to what customers want.

Customer Service 40

Customer Service Etiquette AT&T 2010 40

Service Untitled

AUGUST 31, 2009

Service Untitled The blog about customer service and the customer service experience. This isn’t surprising given how Amazon works in general, but it’s an excellent return process that any company could learn from. It’s all very automated and very simple. No related posts to display.

USPS 40

USPS Customer Service Etiquette 2006 40

Service Untitled

JUNE 11, 2010

Service Untitled The blog about customer service and the customer service experience. Indeed security lines are now less crowded, but haven’t passengers learned how to go through security lines; we pull out our laptops, don’t pack liquids, use plastic bags for allowed toiletries, etc.? The lines move a lot faster now.

Customer Service 40

Customer Service Travel Etiquette 2010 40

Service Untitled

AUGUST 10, 2010

Service Untitled The blog about customer service and the customer service experience. So what is the customer service lesson to be learned here? The attendant grabbed a beer, deployed the emergency chute, and slid away until the Port Authority police arrested him later that day. Training is based on practice, practice, practice.

Customer Service 40

Customer Service Etiquette 2010 2006 40

Service Untitled

MAY 13, 2010

Service Untitled The blog about customer service and the customer service experience. Order a pair of shoes from a competitor; observe their service, tryout their product; become involved in what you are marketing – just participating now and learning from the experience. Take the example of an internet shoe company.

Customer Service 40

Customer Service Etiquette 2010 Salary 40

Service Untitled

MARCH 24, 2009

Service Untitled The blog about customer service and the customer service experience. I did go to Disney on Saturday and here is my blog post about my experience. Any company that deals with long lines and large crowds can learn a lot from Disney and how they manage lines and crowds. Disney has perfected crowd control.

Customer Service 40

Customer Service Etiquette 2006 Holidays 40

Service Untitled

MARCH 16, 2009

Service Untitled The blog about customer service and the customer service experience. With one contact, there is no need to “catch up&# on what has been done, research the problem further, etc. There is also the psychological factor of the customer hanging up feeling his or her issue was resolved. Saving money.

Customer Service 40

Customer Service Etiquette Phones 2006 40

Service Untitled

JANUARY 15, 2010

Service Untitled The blog about customer service and the customer service experience. I can’t say that I agree with either side, but I do believe you need to do three things when diffusing an angry client: Identify, Resolve, & Learn. I love Cheryl’s take on this situation and I hear Jos’ side so often.

Customer Service 40

Customer Service Etiquette Purchasing 2010 40

Service Untitled

APRIL 8, 2010

Service Untitled The blog about customer service and the customer service experience. This can become disruptive for other agents and confusing for newer representatives who are just learning and trying to follow. Companies like agents who learn from experience. Companies like agents who treat every customer as important.

Customer Service 40

Customer Service Training Etiquette Confidence 40