LEADERASSISTANT.COM

JUNE 18, 2023

LEADERSHIP QUOTE If you don’t like something, change it. If you can’t change it, change your attitude. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

2019 77

2019 Restaurants 2020 Customer Service 77

LEADERASSISTANT.COM

MARCH 19, 2023

Brené Brown CONNECT WITH JESSICA Jessica on LinkedIn chatGPT Resource from Jessica chatgptforexecutiveassistants.com chatGPT book ABOUT JESSICA Jessica McBride is an emotionally intelligent and organized business partner with over 10 years of experience in supporting executives. . Or maybe you’d like to sponsor an episode or two?

2021 86

2021 Restaurants Customer Service Budget 86

LEADERASSISTANT.COM

APRIL 9, 2023

Hallie also provides strategic counsel to key leaders within the organization and leads special projects focused on the growth of the organization. SUBSCRIBE Subscribe to The Leader Assistant Podcast so you don’t miss new episodes! Or maybe you’d like to sponsor an episode or two?

Restaurants 81

Restaurants Customer Service Budget Interviewing 81

LEADERASSISTANT.COM

JULY 2, 2023

Prior to that, she worked many freelance positions for non-profit organizations and theaters. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

2013 69

2013 Etiquette Restaurants Customer Service 69

Service Untitled

APRIL 11, 2012

This past Valentine’s Day, Washington Post’s Melissa Bell stated, “Love hath no fury like a flower customer scoffed.” ” It seems a popular wire service 1-800-Flowers failed to deliver bouquets for many customers creating a plethora of Twitter and Facebook complaints with the fervor of an inevitable doom.

Customer Service 40

Customer Service 2012 Gifts Holidays 40

Service Untitled

APRIL 10, 2012

This past Valentine’s Day, Washington Post’s Melissa Bell stated, “Love hath no fury like a flower customer scoffed.” ” It seems a popular wire service 1-800-Flowers failed to deliver bouquets for many customers creating a plethora of Twitter and Facebook complaints with the fervor of an inevitable doom.

Customer Service 40

Customer Service 2012 Gifts Holidays 40

LEADERASSISTANT.COM

DECEMBER 24, 2023

Maria Smith worked as a sales leader for Fortune 500 companies across three different industries, and now she helps leaders, employees, and organizations understand the science and benefits of goal-setting. SUBSCRIBE Subscribe to The Leader Assistant Podcast so you don’t miss new episodes!

Goals 74

Goals 2004 Restaurants Equipment 74

LEADERASSISTANT.COM

MAY 28, 2023

She is a good communicator, takes the initiative and has exceptional organization skills. Based near Paris, Jennifer now works with multilingual coaches, consultants and entrepreneurs providing a wide variety of services to support their businesses. Or maybe you’d like to sponsor an episode or two?

2016 85

2016 Restaurants Customer Service Budget 85

LEADERASSISTANT.COM

DECEMBER 31, 2023

Be sure to check out the book Sage mentions in this episode -> The 29-Hour Work Day ) LEADERSHIP QUOTE When you choose the paradigm of service, looking at life through that paradigm, it turns everything you do from a job into a gift. SUBSCRIBE Subscribe to The Leader Assistant Podcast so you don’t miss new episodes!

IAAP 74

IAAP Administrative Professionals Restaurants Customer Service 74

LEADERASSISTANT.COM

JANUARY 28, 2024

With a deep respect for the role of Executive Assistants, Ellen also partners with organizations and executives to design robust career pathways that foster growth and development in this vital profession. SUBSCRIBE Subscribe to The Leader Assistant Podcast so you don’t miss new episodes!

Restaurants 75

Restaurants Customer Service Budget Training 75

LEADERASSISTANT.COM

NOVEMBER 5, 2023

In this episode of The Leader Assistant Podcast, Andrea talks about her role supporting eight executives, and the additional roles she has in her organization, how she manages the workload, and tips for making an impact on company culture. SUBSCRIBE Subscribe to The Leader Assistant Podcast so you don’t miss new episodes!

Administrative Professionals 77

Administrative Professionals Restaurants 2023 Networking 77

Service Untitled

OCTOBER 2, 2012

It’s no coincidence that National Customer Service Week is celebrated this late on the calendar; it’s the unofficial launch of the biggest shopping experience of the year as the holiday season closes in and shoppers start counting down the days to family and friend celebrations. photo by: William Brawley.

Customer Service 40

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LEADERASSISTANT.COM

NOVEMBER 19, 2023

Jared is also a TED speaker, 3x award-winning author, and USA Today’s “Most Connected Millennial” who has helped organize hundreds of events for over 30,000 attendees. SUBSCRIBE Subscribe to The Leader Assistant Podcast so you don’t miss new episodes! Jared Kleinert is the Founder/CEO of Offsite.

2015 78

2015 Networking 2013 Restaurants 78

Service Untitled

SEPTEMBER 9, 2010

Service Untitled The blog about customer service and the customer service experience. The pleasant voice on the Zappos end assured her that she could return the dress, and there would be no delivery or return charges; just that the customer would have to “touch&# the box to return it.

Customer Service 40

Customer Service Purchasing Etiquette 2010 40

Stephanie LH Calahan

JULY 1, 2011

.  In simple terms, a CRM tool if used correctly, can help you manage all of the communication you have with your prospects, clients/customers, people you network with, service providers and more.    It is your memory -- only organized!    A good CRM is more than an address book. 

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Interviewing Google Docs Customer Service Networking 100

LEADERASSISTANT.COM

OCTOBER 22, 2023

She has a passion for the EA role and the value it brings to organizations. She is a co-author of The Heart of CEO Effectiveness, which reinforces the value and impact the EA role has within an organization. SUBSCRIBE Subscribe to The Leader Assistant Podcast so you don’t miss new episodes! EA/AA team.

Management 98

Management AT&T 2018 Training 98

Service Untitled

SEPTEMBER 22, 2010

Service Untitled The blog about customer service and the customer service experience. In this part of the interview, we talk about how customer service ties in with the different types of American Express cards and how American Express approaches the important topics of empowerment and taking ownership of issues.

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Interviewing Customer Service Credit Card Atrium 40

Ian's Messy Desk

JUNE 17, 2011

But, if you don’t have a job, how do you gain experience? Find an organization that works in a field related to your interest and volunteer. Practice for Interviews : Like almost everything in life, job interviews get easier the more you practice them. It’s can be fun and looks great on a resumé.

Job Hunting 100

Job Hunting Interviewing Customer Service Skills 100

Customers Rock!

MAY 5, 2011

It is not a social media book (more on that in The Story below), but social media is woven throughout the book (as it should be woven throughout a company’s marketing and customer service strategies). It is also not a customer service book (but that is an important tenet). But customer service is not enough.

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Laughing all the Way to Work

JULY 12, 2010

© Copyright Patricia Robb 2010 12 July, 2010 Admin in the Spotlight: Interview with Lynn Holgate, 2010 Stevie® Award winner Lynn Holgate, an Executive Assistant at High Performance Technologies, Inc. My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets

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2010 Interviewing Time Zones IAAP 100

Make or Break Moments

JUNE 4, 2010

A linchpin, as Seth describes it, is somebody in an organization who is indispensable, who cannot be replaced—her role is just far too unique and valuable. My father would say “Why are you working so hard – it doesn’t say Debbie Vision over the door?&# All inspired by Seth Godin. So what is a linchpin ?

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Make or Break Moments

JULY 1, 2010

I learned a great deal from her regarding social media marketing, organizing my time better and walked away with a lot of tools. June 20, 2010 Sheila Clover English , Social Network Committee Chair , International Thriller Writer’s Organization I didn’t know Sheila. She is engaging and fun as well!”

Customer Service 100

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Customers Rock!

JANUARY 24, 2012

This post is part of the Social ROI Blog Carnival at Think Customers: the 1to1 Media blog. There are many ways to measure the success of social media at an organization. Finding ROI in your social media initiatives doesn’t have to be imaginary. Other costs are not quite as obvious. Sanuk is another example.

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Social Media Verizon Customer Service 2012 100

Service Untitled

SEPTEMBER 23, 2010

Service Untitled The blog about customer service and the customer service experience. Assuming an organization has quality products, and they are reasonably priced, can we find different ways to market both our wares and our abilities? After all, aren’t you profiting from that too? At a local.

Customer Service 40

Customer Service Social Media Interviewing Etiquette 40

Make or Break Moments

JANUARY 5, 2010

Companies need to quickly get on board with reading what is being said about them on line – hopefully it is ALL GOOD – but on the off chance it isn’t, Twitter will become the fastest, easiest, most visible way for companies to “nip it in the bud&# and show consumers they are on top of their customer service.

2010 100

2010 Customer Service 2009 2008 100

LEADERASSISTANT.COM

OCTOBER 29, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. SUBSCRIBE Subscribe to The Leader Assistant Podcast so you don’t miss new episodes!

AT&T 72

AT&T Retirement Travel Networking 72

Service Untitled

MARCH 21, 2011

Customer service is all about what the customer thinks when a business encounter is done. Customers are the ones who decide how much they want to spend, where they want to spend, and how they want to spend. Camaraza explained the company’s service ethos as related to their Customer Care Professionals.

Customer Service 40

Customer Service Interviewing Mentoring Training 40

Service Untitled

OCTOBER 29, 2010

Service Untitled The blog about customer service and the customer service experience. SAS scored number one as the best company to work for, and the employee interviewed spoke candidly about the company’s efforts to make her feel like part of a family. Edward Jones ranked second on the list.

Customer Service 40

Customer Service Interviewing Etiquette 2010 40

Service Untitled

JULY 16, 2012

In other words, the most successful organizations work on selling the way customers want to buy while making it easy for buyers to find you. ” Following the correct route, the organization arrives at the ultimate reward of success. .” From Chapters 6 through 12, the reader finds out how to understand the customer.

Customer Service 40

Customer Service Purchasing Social Media Interviewing 40

Ideas.Ted

JULY 8, 2021

The results: Increased productivity and creativity; improved recruitment and retention; less burnout for founders and leaders; and more balanced and sustainable lives for workers — all without cutting salaries or sacrificing customer service. Working hours, innovation and the pandemic.

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Carbon Footprint 2020 Salary 2019 145

Service Untitled

FEBRUARY 3, 2011

When Delta merged with Northwest Airlines, it seemed just to make a wider venue for the endless lack of customer service and concern. If that wasn’t enough to make Delta Executive Vice President, Glen Hauenstein sad, Delta also had the shameful distinction of rating the highest for canceled flights for 2010. Be empathetic.

Customer Service 40

Customer Service Travel Medical Retirement 40

Service Untitled

OCTOBER 26, 2010

Service Untitled The blog about customer service and the customer service experience. More than price, since companies vie for the best prices all the time, is to make truly lasting impressions in order to win customer loyalty. So what comprises quality customer service and how can we do it better?

Customer Service 40

Customer Service Etiquette AT&T 2010 40

On The Job

JULY 22, 2010

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Thursday, July 22, 2010 Is Using Social Media at Work a Good Idea? Facebook announced this week is has 500 million users. And not one of them ever, ever, ever uses it at work. They Twitter.

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Social Media Facebook Twitter Legal 100

Service Untitled

JANUARY 20, 2011

Every business knows in order to keep customers, the organization needs to understand what is important. For instance, a company concentrates on core values including hiring, firing, promotions, slogans, and of course the products and services. So how does an organization become customer-centric?

Customer Service 40

Customer Service Expenses Training Interviewing 40

Service Untitled

SEPTEMBER 8, 2010

Service Untitled The blog about customer service and the customer service experience. With those thoughts in mind, shouldn’t senior management work on motivating factors to help employees maintain their business loyalty and commitment? Let’s start with the negatives. Rewards are why people work.

Customer Service 40

Customer Service Self Esteem Suppliers Payroll 40

Service Untitled

APRIL 19, 2010

Service Untitled The blog about customer service and the customer service experience. When the company has identified its goals, the business can choose a cross-section of participants for the interviews and find out how they perceive a particular product or even the efficiency of their customer service.

Customer Service 40

Customer Service Etiquette 2010 Social Media 40

Service Untitled

FEBRUARY 10, 2011

Out of the top industries which include airlines, banks, cell phone services, credit cards, hotels, insurance firms, internet providers, investment companies, medical insurance, and retailers, consumers ultimately choose good customer service over low prices. Customers deserve respect even if they are wrong.

Customer Service 40

Customer Service Credit Card Medical Gifts 40