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The Secret to Smart Negotiations Is Simply Empathy

Success

Many people, when they hear about hostage negotiations, shake their heads and say, “Why don’t they just shoot the guy?” When things go sideways, our first response is often to yell and argue versus discuss and negotiate. It comes down to what negotiators call “value creation.” Happy people are better negotiators.

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Annie Särnblad Wants to Teach You How to Read Facial Expressions—So You Can Get Ahead in Business

Success

She leads workshops at conferences, is sought after by Fortune 500 companies and has facilitated high-level negotiations. I call it the ‘no’ face because when you see it in a negotiation and somebody does this, they didn’t like that,” she says. This article originally appeared in the January/February 2024 issue of SUCCESS Magazine.

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3 Tips for Responding to the Inevitable ‘Your Price Is Too High’ Rejection

Success

They don’t want to be embarrassed by appearing to be poor negotiators. They need to see references from satisfied customers as well as case studies and whitepapers attesting that your outcome will be better and worth the added expense. This article was published in January 2014 and has been updated.

Expenses 259
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9 Tough (and Necessary) Lessons Entrepreneurs Must Learn

Success

Nancy Ganz, author, mediator and negotiator. You must be willing to sacrifice a meaningful relationship with someone you care about at the expense of building the company. This article originally appeared in the September/October 2021 issue of SUCCESS magazine. Persist—then keep on persisting. Persistence of vision is key.

Learning 299
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Tarek El Moussa Will Teach You How to Flip a House Without Breaking the Bank

Success

A frugal flipper is someone that spends a lot of time shopping and negotiating deals, and getting discounts. But there are certain things I always look out for: slope flooring; foundation issues, which can be really expensive; and cracks in inner and exterior walls, or structural issues, which can get very expensive.

Expenses 246
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2023 Financial Forecast: How to Prepare for the Year Ahead

Success

It’s become more difficult in the past year, however, to know what your expenses will be each month—and that makes it all the more challenging to stick to a budget. Meanwhile, after a multi-decade period of low interest rates, it’s now more expensive to borrow money from lenders (such as credit card issuers).

2023 306
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5 Habits to Help You Handle Rejection Gracefully

Success

During a negotiation: Their arms are folded, their iPhone is more intriguing than your stories, and they suddenly need to leave for an urgent meeting. Objections: They read you a laundry list of what’s wrong: why the competition is better, your product is too expensive and your customer service is lousy. Don’t give up.