19 Key Competencies for Administrative Professionals
Office Dynamics
JANUARY 18, 2023
Learn the 19 key competencies that are essential for success as an administrative professional in the modern workplace.
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Office Dynamics
JANUARY 18, 2023
Learn the 19 key competencies that are essential for success as an administrative professional in the modern workplace.
Office Dynamics
JUNE 1, 2020
Since 1990, we have provided rich resources for administrative professionals around the world. Everything from improving time-management skills to refining your career portfolio to compete in a post-COVID-19 workplace. As you can imagine, we have covered thousands of assistant-focused topics over the decades. That is…
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Office Dynamics
SEPTEMBER 12, 2019
Asks: I’m finally getting around to creating my Administrative Professional Protocol Manual but I’m not sure if it should print everything out in a 3 ring binder (using dividers), using a One Note document, having it electronically in an online file or all of the above. What do most administrative professionals prefer?
Office Dynamics
JUNE 22, 2016
This is a replay of the free webinar offered June 2016 titled Revolutionary Insights Into Self-Leadership (for administrative professionals). Administrative professionals don’t typically think of themselves as leaders; even the most successful struggle with the idea! Learning Highlights. All Things Admin.
All Things Admin
MARCH 26, 2024
In the evolving 21 st century workplace, the role of administrative professionals (APs) has undergone significant transformation. Gone are the days when their responsibilities were confined to maintaining org charts and existing processes.
Office Dynamics
MAY 29, 2018
Being a World Class Assistant, Gillie took her CWCA credentials, career portfolio, and everything else she had learned in that class in Las Vegas and within one month found herself being offered a great position in another large organization. She deserves this as she has consistently pursued excellence and has continued her learning.
Eat Your Career
APRIL 2, 2018
Back then, Administrative Professionals Day was not on my radar at all. Over the past decade, I’ve watched as this once obscure holiday has morphed into an entire month devoted to acknowledging and appreciating the unsung heroes of the workplace. As an attendee, you will learn…. The Evolving Admin (Free Webinar) .
Office Dynamics
APRIL 20, 2015
Administrative Professionals Week – Celebrating An Admirable Profession. First, I want to thank my incredible administrative partner who grew into a Vice President at Office Dynamics. The Administrative Profession Is An Admirable Profession. The Administrative Profession Is An Admirable Profession.
Office Dynamics
APRIL 9, 2014
Long gone are the days when assistants were thrilled to be taken to lunch or be given flowers in honor of Administrative Professionals Day. Today’s sophisticated, savvy executive or administrative assistant wants recognition that feeds their desire to learn and grow in their Career of Choice.
Office Dynamics
MARCH 11, 2014
Administrative professionals are strategic partners in business success. Administrative” cannot be separated from “professional.”. We work each day toward a world where the administrative is highly-valued. A world where assistants are offered training and professional development opportunities without question.
Office Dynamics
OCTOBER 31, 2014
Although demand is high for qualified, knowledgeable administrative professionals, it’s easy to get lost in the crowd. Did you know that in the United States alone, there are over 4 million jobs in the administrative field, including those for executive assistants and administrative assistants like yourself?
Office Dynamics
APRIL 5, 2016
Today’s administrative professionals have anything but an easy and boring job. In recent Office of the Future research from OfficeTeam and the International Association of Administrative Professionals, 50 percent of survey respondents feel they have skills that are not being tapped at work. Event planning. Technology.
Office Dynamics
APRIL 8, 2015
We have received numerous requests from assistants for permission to view our recorded or live webinars with their administrative peers or team. This seems to be a hot trend, learning as a team. Here’s some advice on how you can make training for your administrative team fun. Joan Burge.
Office Dynamics
APRIL 7, 2012
There is one “To Do” your administrative assistant can’t help you with … remembering Administrative Professionals Day, Wednesday, April 25! This book outlines 12 competency areas, such as strategy and workplace philosophy, to help administrative professionals become top performers and maintain their competitive edge.
Office Dynamics
SEPTEMBER 15, 2014
Here’s a message about giving yourself permission to continue your learning journey for your BIG life. Obviously, these are individuals who have committed to a learning event. They will learn valuable information from our speakers and their peers. Learn as if you were to live forever.” Seats are going fast!
Office Dynamics
MAY 14, 2020
How Administrative Professionals Can Adapt and Persevere A positive mindset is only one part of the equation. Learn from your past By looking back at who or what was helpful in previous times of distress, you may discover how you can respond effectively to new difficult situations. Learn the lessons you need to learn.
Office Dynamics
NOVEMBER 10, 2018
Office Dynamics has a library of over 60 educational videos for administrative professionals. You’ll gain access to past webinar recordings as well as the 26 Weeks to Administrative Excellence, Now is the Time, Adminology, and Reality Check courses. Articles Related to the Administrative Profession .
Office Dynamics
APRIL 21, 2016
Have you ever thought about your responsibility and power to improve ethical standards in the workplace? Ethics in the workplace is a unique topic. Studies have shown that are generally four ethical types that we find in the workplace: The conformist follows the rules rather than questions authority figures.
Office Dynamics
JULY 20, 2019
In part one of “ Empowering Tips ” I mentioned that the word Empower is not only the theme of the 26 th Annual Conference for Administrative Excellence , it is also used in a variety of situations and conversations. What competencies do you find the most important as an administrative professional and why? Joan Burge. .
Office Dynamics
SEPTEMBER 23, 2016
Learning Highlights From Webinar: How to identify the fears holding you back from living your best life. A simple, effective exercise for evaluating your courage in the workplace. (We Please check out the library of free educational webinars we offer for administrative professionals.
Laughing all the Way to Work
APRIL 20, 2008
I went through most of my career unaware that we as admin assistants had a professional association. What a great place to network with our peers and a place we can learn and grow as a person and as an assistant. You see people grow and become leaders, and then they do better at the workplace. Click here to read the full story.
Office Dynamics
APRIL 9, 2014
Jasmine and I are on our way to Columbus Ohio to teach the Mastering Exceptional Self-Leadership 2 day mega-training event for administrative professionals. We had 41 executive and administrative assistants attend from some top companies in Silicon Valley. We will be heading to Chicago in June and Atlanta in November.
Office Dynamics
MAY 3, 2018
Unfortunately, burnout is real, it’s draining, emotional, stressful and typically affects both professional and personal lives. As an administrative professional for the past 20 plus years, I have learned how important it is to avoid burnout in one of the largest career fields in the world. Engage your team.
Office Dynamics
FEBRUARY 2, 2016
Before I even could give a response, the other assistants in the room began to chime in with their solutions to this problem of the collaborative work space harming the continued learning and development of the administrative professional. Solutions For Online Learning In A Collaborative Space From Other Assistants.
Office Dynamics
MARCH 21, 2017
Administrative professionals are always asking us what it takes to really stand out in the workplace. A “paradigm” is simply a mindset, but it plays an important role in how you show up in the workplace. Learning to communicate at the executive level is absolutely essential for success and it’s extremely rare.
Bonnie Low-Krayman
JANUARY 10, 2024
In addition to already having excellent organizational, communication, and scheduling skills, many administrative professionals also can flex the following skills. After she achieved her goal, she offered to lead 30-minute virtual lunch and learns to teach others the time-saving tips that she learned.
Laughing all the Way to Work
APRIL 22, 2009
© Copyright Patricia Robb 2010 22 April, 2009 Happy Administrative Professionals Day! I am speaking this morning at an administrative event so looking forward to meeting some new assistants. ► June (3) ► May (7) ▼ April (4) New Hire Overload Happy Administrative Professionals' Day!
Laughing all the Way to Work
APRIL 8, 2009
© Copyright Patricia Robb 2010 8 April, 2009 April 22nd - Administrative Professionals Day It often amazes me that a day is set aside for our profession. Administrative professionals usually go about doing their work with little or no recognition. Is your office doing anything for Administrative Professionals Day?
All Things Admin
MAY 31, 2023
Administrative professionals who are constantly innovating, willing to embrace AI instead of fearing it, and doing their best to learn and grow with the changing times and technologies are not at risk of being replaced by AI. These skills will differentiate you from AI and make you an indispensable asset in the workplace.
Office Dynamics
NOVEMBER 22, 2016
Not only was I inspired by the wealth of information and stories, but I’m excited about the revolution taking place in the administrative profession. Continue pursuing opportunities to learn and be challenged. We’re all fortunate to have training pioneers like Joan and her team in the corner for administrative professionals.
Bonnie Low Kramen
JANUARY 27, 2021
Silence is the enemy of fixing what is broken in our workplace. This includes workplace bullying and discrimination and career progression, to name just three. This may be the perfect time to start playing that instrument, take up a new hobby, learn another language, or write that poem. Do your homework.
Office Dynamics
MARCH 10, 2020
With all the buzz technology and workplace trends generate, it’s easy to forget that the foundation of every administrative professional should be built on timeless skills. Failing to develop these critical cornerstones for administrative assistants often means failure to thrive and succeed.
Eat Your Career
JANUARY 9, 2023
Like many of you reading or watching this, I also managed projects (in an unofficial capacity) throughout my career as an administrative professional. Since obtaining my PMP certification, I’ve had a lot of people (including many administrative professionals) ask if they should consider it. It can’t do the work for you.
LEADERASSISTANT.COM
JANUARY 29, 2023
In this episode, Whitney talks about networking with colleagues, professional development, setting boundaries, taking risks, and the influence and power that administrative professionals hold in the workplace. She resides in Virginia Beach, VA with her husband and three crazy Australian Shepherds.
Eat Your Career
MARCH 4, 2019
As a proud former administrative professional—and a current admin trainer and coach—I believe that support professionals can play an invaluable role in the workplace. There is a wide array of roles that qualify as “administrative” in nature, and a wide variety of people who occupy them. Anticipate Needs.
Office Dynamics
JANUARY 21, 2020
First, I have been entrenched in the administrative profession for 50 years. Office Dynamics specifically focuses on training and development for administrative professionals of all levels. This is a very exciting time for the administrative professional. I have read and agree that ageism exists in the workplace.
Office Dynamics
MARCH 7, 2018
More and more, administrative professionals are asking my opinion on having a certification. I hear questions like, “Will this give me an advantage in the workplace?” Is certification for the administrative profession becoming a requirement in the business world?”. Will I get more money with a certification?” “Is
Office Dynamics
APRIL 12, 2017
Having a high EQ comes in handy in today’s workplace, especially for administrative professionals. As if that weren’t enticing enough, the live webinar is eligible for one Certified Administrative Professional (CAP) recertification point through the International Association of Administrative Professionals.
Office Dynamics
FEBRUARY 12, 2015
Joan Burge, a renowned author and administrative expert, is the creator of the Star Achievement Series®, World Class Assistant™ Certificate Program, more than 40 customized workshops and seminars for administrative professionals and author of several books. The most important thing you can do is to invest in yourself!
All Things Admin
OCTOBER 31, 2023
Being asked to learn new technology or software is always stressful. All that’s left is to learn how to use them! Next, explore the Google Workspace Learning Center which also includes comprehensive onboarding guides, productivity tips, hybrid workplace tips, business tutorials, and direct links to product help centers.
All Things Admin
FEBRUARY 27, 2024
If you don’t have procedures in place, one approach to onboarding involves having the new hire document the procedures as they learn. This method serves a dual purpose: it ensures that your procedures are up-to-date and allows the new employee to reinforce their learning through the act of documentation.
Office Dynamics
MARCH 26, 2015
Are you perplexed as to the ideal gift to give your administrative assistant in honor of Administrative Professionals Day? What are the ideal Administrative Professional’s Day Gifts? Assistants want to learn, grow and be challenged. So I can give you some good advice to make your gift-hunting easier.
Office Dynamics
APRIL 22, 2015
Administrative Professionals leading in the 21st-century. With new technologies (apps, devices, office environments) and globalization, restructuring, downsizing and flattening of top heavy organizations, as administrative professionals, if we are not careful, we could literally get run-over!
Office Dynamics
APRIL 11, 2016
However, Monday is the perfect time to talk about workplace conflict because we all have to deal with it. As more companies embrace collaboration, you must learn to work with other people and truly become a team player to get the work done and help your organization be more competitive. This stands in our way of being productive.
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