19 Key Competencies for Administrative Professionals
Office Dynamics
JANUARY 18, 2023
Learn the 19 key competencies that are essential for success as an administrative professional in the modern workplace.
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Office Dynamics
JANUARY 18, 2023
Learn the 19 key competencies that are essential for success as an administrative professional in the modern workplace.
Office Dynamics
SEPTEMBER 12, 2019
Asks: I’m finally getting around to creating my Administrative Professional Protocol Manual but I’m not sure if it should print everything out in a 3 ring binder (using dividers), using a One Note document, having it electronically in an online file or all of the above. What do most administrative professionals prefer?
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All Things Admin
MARCH 26, 2024
In the evolving 21 st century workplace, the role of administrative professionals (APs) has undergone significant transformation. offices, and train them in how to create their own desk reference guide. Gone are the days when their responsibilities were confined to maintaining org charts and existing processes.
Office Dynamics
JUNE 1, 2020
Since 1990, we have provided rich resources for administrative professionals around the world. Everything from improving time-management skills to refining your career portfolio to compete in a post-COVID-19 workplace. As you can imagine, we have covered thousands of assistant-focused topics over the decades. That is…
Office Dynamics
NOVEMBER 10, 2018
It is no secret that Joan Burge and the Office Dynamics team believes in continuous education and training so we wanted to provide you with several resources that give you access to free education and training. Office Dynamics has a library of over 60 educational videos for administrative professionals.
Office Dynamics
JUNE 22, 2016
This is a replay of the free webinar offered June 2016 titled Revolutionary Insights Into Self-Leadership (for administrative professionals). Administrative professionals don’t typically think of themselves as leaders; even the most successful struggle with the idea! Learning Highlights. All Things Admin.
All Things Admin
FEBRUARY 27, 2024
If you don’t have procedures in place, one approach to onboarding involves having the new hire document the procedures as they learn. This method serves a dual purpose: it ensures that your procedures are up-to-date and allows the new employee to reinforce their learning through the act of documentation.
Office Dynamics
APRIL 10, 2017
This may lead one to ask: Is this the new paradigm of acceptable behavior in the workplace today? We have an established anti-harassment law with teeth in it, specific policies and guidelines in place, along with ongoing awareness training and, most importantly, swift consequences for poor behavior. COSTS TO MANAGEMENT.
Eat Your Career
APRIL 2, 2018
Back then, Administrative Professionals Day was not on my radar at all. Over the past decade, I’ve watched as this once obscure holiday has morphed into an entire month devoted to acknowledging and appreciating the unsung heroes of the workplace. As an attendee, you will learn…. I hope you’ll join us for the celebration!
Office Dynamics
MAY 29, 2018
Being a World Class Assistant, Gillie took her CWCA credentials, career portfolio, and everything else she had learned in that class in Las Vegas and within one month found herself being offered a great position in another large organization. She deserves this as she has consistently pursued excellence and has continued her learning.
Office Dynamics
JANUARY 17, 2019
Office Dynamics International is the global industry leader in the development and presentation of sophisticated executive and administrative assistant training, coaching, and resources. CLICK HERE to learn more. To register for the FREE event, “Let’s Get Clear on Learning Terminology” please CLICK HERE.
Office Dynamics
APRIL 20, 2015
Administrative Professionals Week – Celebrating An Admirable Profession. First, I want to thank my incredible administrative partner who grew into a Vice President at Office Dynamics. The Administrative Profession Is An Admirable Profession. The Administrative Profession Is An Admirable Profession.
Office Dynamics
APRIL 9, 2014
Long gone are the days when assistants were thrilled to be taken to lunch or be given flowers in honor of Administrative Professionals Day. Today’s sophisticated, savvy executive or administrative assistant wants recognition that feeds their desire to learn and grow in their Career of Choice.
Office Dynamics
MARCH 11, 2014
Administrative professionals are strategic partners in business success. Administrative” cannot be separated from “professional.”. We work each day toward a world where the administrative is highly-valued. A world where assistants are offered training and professional development opportunities without question.
C-Suite Assistants
SEPTEMBER 22, 2021
Executive assistants are the backbone of an organization and can offer immense value to busy professionals across the workplace. Providing executive assistant support can often be a demanding experience, with a significant amount of on-the-job training. Are executive assistant courses worth it? Upskilling can change that.
Office Dynamics
OCTOBER 31, 2014
Although demand is high for qualified, knowledgeable administrative professionals, it’s easy to get lost in the crowd. Did you know that in the United States alone, there are over 4 million jobs in the administrative field, including those for executive assistants and administrative assistants like yourself?
Office Dynamics
APRIL 9, 2014
Jasmine and I are on our way to Columbus Ohio to teach the Mastering Exceptional Self-Leadership 2 day mega-training event for administrative professionals. We launched this training program in San Jose a few weeks ago and it was a huge success. We will be heading to Chicago in June and Atlanta in November.
Office Dynamics
APRIL 8, 2015
We have received numerous requests from assistants for permission to view our recorded or live webinars with their administrative peers or team. This seems to be a hot trend, learning as a team. Here’s some advice on how you can make training for your administrative team fun. Joan Burge.
Office Dynamics
APRIL 5, 2016
Today’s administrative professionals have anything but an easy and boring job. In recent Office of the Future research from OfficeTeam and the International Association of Administrative Professionals, 50 percent of survey respondents feel they have skills that are not being tapped at work. Event planning. Technology.
Eat Your Career
JANUARY 9, 2023
But I do train on the topic of project management, and I manage a lot of projects on behalf of my clients. Like many of you reading or watching this, I also managed projects (in an unofficial capacity) throughout my career as an administrative professional. But (as we all know) nothing is certain in the workplace.
Office Dynamics
MARCH 30, 2016
Office Dynamics International awarded two organizations its Star Achievement Series ® training program (Level 1) in support of Administrative Professionals. Office Dynamics International, the globally recognized authority for administrative training and development, made two sizable in-kind donations in the month of March.
Office Dynamics
SEPTEMBER 15, 2014
Here’s a message about giving yourself permission to continue your learning journey for your BIG life. Obviously, these are individuals who have committed to a learning event. They will learn valuable information from our speakers and their peers. Learn as if you were to live forever.” Seats are going fast!
Office Dynamics
APRIL 7, 2012
There is one “To Do” your administrative assistant can’t help you with … remembering Administrative Professionals Day, Wednesday, April 25! This book outlines 12 competency areas, such as strategy and workplace philosophy, to help administrative professionals become top performers and maintain their competitive edge.
Office Dynamics
DECEMBER 2, 2016
The challenge may come when you realize there are a plethora of training programs, conferences, webinars and other learning events for administrative assistants and executive assistants. Our conference and World Class Assistant™ our very different learning events. Conferences for Administrative Professionals.
Office Dynamics
SEPTEMBER 23, 2016
Learning Highlights From Webinar: How to identify the fears holding you back from living your best life. A simple, effective exercise for evaluating your courage in the workplace. (We Please check out the library of free educational webinars we offer for administrative professionals.
Office Dynamics
JULY 20, 2019
In part one of “ Empowering Tips ” I mentioned that the word Empower is not only the theme of the 26 th Annual Conference for Administrative Excellence , it is also used in a variety of situations and conversations. What competencies do you find the most important as an administrative professional and why? Joan Burge. .
Office Dynamics
JUNE 17, 2014
After many requests, the editors of the Administrative Professional Today newsletter have produced a webinar to take your minute-taking skills beyond the basic level to master minute taker. Fight against your fear of taking minutes and learn to do it properly and with confidence. Advanced Minute Taking Workshop.
Office Dynamics
JUNE 17, 2014
After many requests, the editors of the Administrative Professional Today newsletter have produced a webinar to take your minute-taking skills beyond the basic level to master minute taker. Fight against your fear of taking minutes and learn to do it properly and with confidence. Advanced Minute Taking Workshop.
Office Dynamics
MARCH 21, 2017
Administrative professionals are always asking us what it takes to really stand out in the workplace. A “paradigm” is simply a mindset, but it plays an important role in how you show up in the workplace. Learning to communicate at the executive level is absolutely essential for success and it’s extremely rare.
Office Dynamics
JANUARY 21, 2020
First, I have been entrenched in the administrative profession for 50 years. Office Dynamics specifically focuses on training and development for administrative professionals of all levels. This is a very exciting time for the administrative professional. What is dying is being the office mom.
Office Dynamics
MAY 3, 2018
Unfortunately, burnout is real, it’s draining, emotional, stressful and typically affects both professional and personal lives. As an administrative professional for the past 20 plus years, I have learned how important it is to avoid burnout in one of the largest career fields in the world. Engage your team.
Office Dynamics
MAY 14, 2020
How Administrative Professionals Can Adapt and Persevere A positive mindset is only one part of the equation. Learn from your past By looking back at who or what was helpful in previous times of distress, you may discover how you can respond effectively to new difficult situations. Learn the lessons you need to learn.
Office Dynamics
JUNE 10, 2015
Celebrating 25 Years of Achievement in the Administrative Profession—Get Inspired and Learn to Shine Like the STAR You Are. 25 years ago, Joan Burge—then a top executive assistant—asked herself a simple question: “Why do some administrative professionals excel in the field while others remain stagnant?”.
Office Dynamics
MARCH 10, 2020
With all the buzz technology and workplace trends generate, it’s easy to forget that the foundation of every administrative professional should be built on timeless skills. Failing to develop these critical cornerstones for administrative assistants often means failure to thrive and succeed.
Office Dynamics
APRIL 21, 2016
Have you ever thought about your responsibility and power to improve ethical standards in the workplace? Ethics in the workplace is a unique topic. There are several factors that determine how we react to ethical situations including our background, personality, level of training, and most importantly our value system.
Office Dynamics
JUNE 4, 2015
ADMINISTRATIVE TRAINING PIONEER, OFFICE DYNAMICS INTERNATIONAL, CELEBRATES UNLIKELY 25-YEAR ANNIVERSARY. Las Vegas (June 4, 2015) – Office Dynamics International, the globally recognized authority for administrative training and development, is celebrating its 25 th year in business this week. says Burge.
Bonnie Low-Krayman
JANUARY 10, 2024
By Bonnie Low-Kramen for Admin Professional Today | November, 2023 The Great Resignation of 2020 led to massive and chaotic hiring in 2021. As burnout, stress, and mental health issues increased to red alert levels due to poor onboarding and inadequate training, Quiet Quitting took hold in 2022. What’s happening now? Quiet Hiring.
Office Dynamics
MARCH 7, 2018
This proves assistants are getting serious about their career and training and HR departments are valuing continued education for this role. More and more, administrative professionals are asking my opinion on having a certification. I hear questions like, “Will this give me an advantage in the workplace?”
All Things Admin
MAY 31, 2023
Administrative professionals who are constantly innovating, willing to embrace AI instead of fearing it, and doing their best to learn and grow with the changing times and technologies are not at risk of being replaced by AI. These skills will differentiate you from AI and make you an indispensable asset in the workplace.
Office Dynamics
NOVEMBER 22, 2016
Not only was I inspired by the wealth of information and stories, but I’m excited about the revolution taking place in the administrative profession. Continue pursuing opportunities to learn and be challenged. We’re all fortunate to have training pioneers like Joan and her team in the corner for administrative professionals.
LEADERASSISTANT.COM
JANUARY 29, 2023
In this episode, Whitney talks about networking with colleagues, professional development, setting boundaries, taking risks, and the influence and power that administrative professionals hold in the workplace. She resides in Virginia Beach, VA with her husband and three crazy Australian Shepherds.
Eat Your Career
FEBRUARY 7, 2023
It’s no secret that the modern workplace is overflowing with communication tools and channels. This can create serious problems for teams—and especially for administrative professionals and the people they support. Administrative professionals, for example, need to know what their leaders are discussing and committing to.
Eat Your Career
MARCH 4, 2019
As a proud former administrative professional—and a current admin trainer and coach—I believe that support professionals can play an invaluable role in the workplace. There is a wide array of roles that qualify as “administrative” in nature, and a wide variety of people who occupy them. Anticipate Needs.
Office Dynamics
FEBRUARY 2, 2016
Before I even could give a response, the other assistants in the room began to chime in with their solutions to this problem of the collaborative work space harming the continued learning and development of the administrative professional. Solutions For Online Learning In A Collaborative Space From Other Assistants.
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