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Focusing on Providing Exceptional Service as an Administrative Professional

Office Dynamics

I have shared several discussions about this topic with my peers throughout my years as an administrative professional. Stating facts about your performance is a form of professionalism and confidence. Your performance and track record define you for yourself and those you work with and work for.

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3 Ways to Create a Better System for Information Management

All Things Admin

As administrative professionals, managing large amounts of information efficiently is crucial for ensuring smooth operations. But because we have these tools integrated with each other, all of us have access to the same information, no matter which communication form we prefer. Think about the main types of documents you create.

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The Anatomy of a Procedure [Infographic]

All Things Admin

Although most administrative professionals understand that they should have a procedures binder, many still don’t have one. That way, you can easily grab a form and create a procedure any time you think of a new one. This is often because the process seems overwhelming. But it doesn’t have to be!

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Workload Management Tip: Find Hidden Opportunities to Delegate

Eat Your Career

A lot of people, particularly Administrative Professionals really struggle with delegation. If that’s the case, I want you to consider other forms of delegation. Because it’s not simply about the idea of someone in a supervisory position handing work to someone below them on the org chart.

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Introduction to Procedures: Usage, Terminology, and Tips for Getting Started

All Things Admin

Administrative professionals come at procedures from many different knowledge levels. Example: An employee handbook that includes a procedure for submitting expense reports, outlining the steps to fill out the form, attach receipts, and submit it to the finance department.

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What the Administrative Professionals Think About Joan Burge "Takin It to the Streets!"

Office Dynamics

Last week I received a cool message about two administrative professionals who attended the Joan Burge, "Takin It to the Streets" one-day workshop. I guess I didn’t become an administrative professional because I took four years of typing in high school, and the profession is a good fit.

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What the Administrative Professionals Think About Joan Burge "Takin It to the Streets!"

Office Dynamics

Last week I received a cool message about two administrative professionals who attended the Joan Burge, "Takin It to the Streets" one-day workshop. I guess I didn’t become an administrative professional because I took four years of typing in high school, and the profession is a good fit.