Office Dynamics

APRIL 2, 2015

If you are a manager reading this blog, check off the ones that apply to your administrative partner. Excellent time management skills. Professional presence. Do you demonstrate a professional presence every day, even when someone has upset you? This might give you an idea of areas that need to be developed.

Assertiveness 100

Assertiveness Etiquette Administrative Professionals Skills 100

Office Dynamics

OCTOBER 9, 2018

What is most interesting is that administrative professionals are the ones who are very involved in their executive’s travels yet are not road warriors. While these were written for our administrative professional conference attendees, they can apply to any trip you may whether it be a business trip or vacation.

Travel 205

Travel Administrative Professionals Restaurants Assertiveness 205

Office Dynamics

APRIL 18, 2015

Instant access to the recorded program featuring Joan Burge (link will be emailed to all registered attendees). Sign up today and you’ll receive: Admission to the live event with Joan on May 7 at 10 a.m. Pacific Time. 15 minutes of Q&A with Joan. Come prepared and bring your most pressing challenges!). Register here.

Assertiveness 100

Assertiveness Etiquette Administrative Professionals 2015 100

Eat Your Career

APRIL 22, 2019

Be assertive. When you identify a specific task you can or should take over for your executive, speak up assertively. For example, you may have heard that it’s a best practice for assistants to have full access to their executives’ email inboxes. Email is a highly sensitive and very important part of doing business.

Assertiveness 185

Assertiveness Confidence Training Email 185

Office Dynamics

MARCH 9, 2018

Under that umbrella, we addressed topics such as self-management vs. stress management, learning specific difficult people types and how to handle each of them, the benefits of conflict and much more. Another boundary you might need to set is your accessibility after hours to your leader as far as emails go.

Monster 180

Monster Travel Administrative Professionals Email 180

The Office Professionals Place

AUGUST 24, 2009

The Office Professionals Place by Elite Office Concepts The purpose of this blog is to educate, enlighten, motivate, inspire, and strengthen office professionals to grow in their professional development. Monday, August 24, 2009 Managing the Micromanager The job description did not include managing a micromanager.

Management 100

Management Filing 2009 IAAP 100

Office Dynamics

APRIL 30, 2015

Did you have the most incredible Administrative Professionals’ Week this year? Business Management Daily had a daily free download or gift. Here’s a recap of the great content that was discussed this month: 10 Steps to Supporting Multiple Managers (4/1/2015). IAAP teamed up with Staples to #CelebrateAdmins.

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2015 Administrative Professionals OfficeTeam Staples 100

Eat Your Career

DECEMBER 5, 2016

Earlier this year, I was asked to emcee one of the largest conferences in the world for administrative professionals, APC. It means smiling, speaking articulately and assertively, looking people in the eye, and managing your physical presence. That’s where this photo was taken.).

Confidence 100

Confidence Assertiveness Collaborate Administrative Professionals 100

Office Dynamics

JUNE 30, 2014

We specialize in professional training, development and information for administrative professionals and their executives. Are you ready to give up talking to your manager because he or she never listens to you? You need to work on your communications skills and being more assertive to gain attention.

Assertiveness 100

Assertiveness Stress Administrative Professionals Training 100

Office Dynamics

OCTOBER 1, 2015

Executives do not share necessary information with their Assistants and do not always include their Assistant in their email communications. Management and administrative support professionals, as all employees, feel like they don’t have enough hours in the day to complete their work. Employees feel time-compressed.

Administrative Professionals 100

Administrative Professionals Fax Email 2015 100

Bonnie Low Kramen

JANUARY 27, 2021

In fact, the most effective assertiveness happens calmly, factually, and directly. Send a note to a manager about their direct report. Can we all be mindful of not expecting answers to emails and texts in the middle of the night? This includes workplace bullying and discrimination and career progression, to name just three.

2021 52

2021 2020 Administrative Professionals Assertiveness 52

Office Dynamics

APRIL 26, 2017

Powerful assistants self-manage. Self-management is being very aware of your feeling, emotions, attitudes and knowing how you tend to respond to things. In what ways can you manage your thoughts, especially when you feel upset or work is chaotic? Being a top performer in the administrative profession is powerful.

2017 230

2017 Goals Collaborate Training 230

Office Dynamics

MARCH 10, 2015

This especially applies in an email. Use assertive communication skills to manage these situations. Use these strategies to improve relationships, get work done, persuade others, negotiate, create win-win situations, and be seen as a world-class administrative professional. Take your time to craft your message.

Skills 100

Skills Assertiveness PowerPoint Negotiating 100

The Office Professionals Place

MAY 21, 2010

Below is the office professionals code of conduct. I will manage the tasks and projects set before me appropriately so that deadlines are met. I will communicate effectively and assertively so that there is a clear understanding of what is required and requested. I will seek results and be detail oriented.

Administrative Professionals 100

Administrative Professionals Filing IAAP Assertiveness 100

Bonnie Low Kramen

FEBRUARY 10, 2021

If the situation is to change, then EAs need to participate in the assertion about what assistants do and the responsibilities they now hold. In 2021, it is widely known that assistants are the backbones of companies and the right arms to their managers. Oh, and bullied by managers and peers? Yes, they do. Titles matter.

2021 52

2021 Salary 2020 Training 52

The Office Professionals Place

FEBRUARY 24, 2010

Listen with empathy not sympathy and be assertive in your response. I would highly suggest that both new and more "seasoned" administrative professionals print this out and keep it close by. Let them have their words. Do not interrupt. When they are finished, ask questions to clarify their feelings. Seek answers.

Administrative Professionals 100

Administrative Professionals IAAP 2010 Filing 100

The Office Professionals Place

MAY 11, 2010

Just as you would not send an email when you are angry or upset, dont ask to meet with the individual until you have a clear, strategic plan of how you will approach the topic and express your thoughts. You may have to agree to disagree, but at least you will have expressed your thoughts in a professional manner and you will still have a job.

Filing 100

Filing 2010 IAAP Assertiveness 100

The Office Professionals Place

MARCH 13, 2010

If it is a situation that requires urgent attention, be assertive and ask for help and apologize for any inconvenience. Upcoming topic: Dealing with Workplace PMS - Poor Management System - September 6, 2010 Dial-in#: 1-712-432-3030 Passcode: 346621 Become a member of the Elite - Subscribe today! Worklife Line Chat Every Monday at 7 p.m

2010 100

2010 Filing Gifts IAAP 100

Laughing all the Way to Work

JANUARY 10, 2010

We need to be assertive and show our bosses how much better they can function if the administrative jobs are taken care of by us. Posted by Patricia Robb at 2:34 PM Labels: 30 years of service , Administrative Assistant , administrative professional , professional service , quality service Reactions: 2comments: Jodith said.

Time Zones 100

Time Zones IAAP 2010 International 100

Office Dynamics

DECEMBER 9, 2016

To Do Lists – Task Management. There are 5 core systems I encourage assistants to look at first: Time and Task Management. Project Management. Her system for email management is outstanding. And while email is still not my strong suit…it’s much better because of the system she teaches. Meetings/Events.

Travel 100

Travel Filing Forms Skills 100

Office Dynamics

APRIL 28, 2016

Office Dynamics often surveys managers and high-level executives as to the skills, attitudes, and behaviors that are most important for an assistant to possess. A must-have skill when managing your executive’s calendar is to understand your executive must have down time.”. Here are some non-edited , direct quotes from them.

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Skills Calendars Management Learning 100