Remove 2011 Remove Email Remove Phones Remove Social Media
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10 Reasons To Give Sprout Social A (Free) Try

Allwork

Many companies, brands, celebrities, and individuals have found the value of using social media management platforms. Sprout Social offers a centralized platform to manage multiple social media accounts, making it easier for businesses to stay organized and efficient.

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Why Surveys Show Wide Differences in Small Business Social Media Use

Small Business Labs

You many have noticed that different surveys show very different small business social media usage rates. They also show very different views on how effective social media is for small businesses.   The Citibank survey was done using a random sample and by phone.  A

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10 Apps for the Entrepreneur 2011

Eco-Office Gals

The software allows you to speak into the phone and then it writes the words into a text file of some type. From there, you can text, tweet or write memos without needing to find a computer or laboriously typing it out on the tiny keyboard of a mobile phone. It is ideal for the entrepreneur whose phone might have client data as well.

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10 Tips for Setting Up Your Social Media & Internet Presence Safely to Improve Your Job Search & to Protect Yourself

Musings of a High-Level Executive Assistant

I had always meant to expound on that post about how the internet, social media, and networking online play a very big role for how I conduct my search and also improve my chances of protecting myself. Google voice, Sideline, and other companies offer local phone numbers for free. This was 2011 and I got really lucky.

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Time Spent on Social Networks Exploding; Email and IM Fading

Small Business Labs

  We are using email and instant messaging less.    From the article: "the uptick in social networks led to the 28% and 15% declines in email and instant messaging, respectively. .  " But despite the declines, the death of email is greatly exaggerated. 

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How Happy Are You?

Success

Some time before I was a happy person, on Fourth of July weekend in 2011, I moved out of my home and first marriage—and then my laptop quit. Another time, the editors emailed with an assignment while I was on a trip to ask Laura if she’d like to get married. For my own experiment, I used a fairly basic spreadsheet and phone alerts.

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How to survive customer service blunders in the world of social media

Service Untitled

Of course the answer is yes, but for the most part the best way to handle a customer complaint online, by phone, by email, or in person, is to stop and listen. Possibly Related Posts: How to treat bad comments on social media sites Social media customer service is the quickest way for organizations.