The Small Business Blog

MARCH 20, 2011

Try to integrate your security policies with the latest security technology and software wherever possible. Train staff to perform basic backups unsupervised, or invest in an automatic backup solution. They will need training and education about the use of wireless networks and remote working.

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Make or Break Moments

SEPTEMBER 3, 2010

The sales associate greeted us with a smile, a basket to gather our purchases and the knowledge that you can get a pair of earrings free with the purchase of two other pair. My daughter finally made her selections and I retrieve my checkbook only to discover that I can only write the check for up to $40 of the purchase.

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BMT Office Administration

OCTOBER 4, 2022

Beyond that, droves of companies that were inexperienced with remote work were creating monitoring policies for the first time. If you’ve ever called a customer support line, you’ve likely heard the classic automated phrase, “This call may be recorded for quality assurance or training purposes.”. In fact, it would be illegal to do so.

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Loosely Speaking

NOVEMBER 16, 2009

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Please Mind Your Manners Monday, November 16, 2009 at 10:18 am // By: ktcosmos // Category: Business Strategies/Perspectives , Life of the Virtual Assistant Please bear with this veteran VA while she spouts off on some assaults on common courtesy she’s noted of late.

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Denise Aday

NOVEMBER 9, 2010

You’ve got it, with implementation and training coordination, systems documentation, and assistance building your virtual team. Prerequisite for Implementation/Training and Documentation Packages. Implementation and Training Package. Need help with implementation and training for yourself and your team?

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Small Business CEO

MAY 23, 2011

For example, when ordering office supplies, an employee goes online to purchase office supplies, then prints out the screen shot of the shopping cart but never actually places the shopping cart order. Lastly, employees could commit fraud by falsifying training or conference attendance. Measures to Reduce Employee Fraud.

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Loosely Speaking

MARCH 17, 2009

Comments: 0 Leave a Reply Site Pages Commenting Policy About ktcosmos Got Loose Change? Don’t miss it. You can take a test-drive, too. Check out our 2-month trial program, here: [link] You’ll get a chance to ask me and Katie any question about your business, and websites or SEO. Get Loosely Speaking Products.

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On The Job

NOVEMBER 20, 2008

Can you explain this clear violation of school policy?" Our records indicate you purchased 'Guitar Hero Aerosmith' through your company computer. Was this part of a specific training exercise?" Did you remember to feed this Cuddles as you promised, or did a third party -- say, your mother -- have to step in when you forgot?"

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Loosely Speaking

DECEMBER 13, 2008

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs All I need is $4.59 To be clear, we have already committed to purchasing both our own and a second share of the 2009 growing season. Leave a Reply Site Pages Commenting Policy About ktcosmos Got Loose Change? But I WILL tell you I have only $4.59

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Loosely Speaking

FEBRUARY 9, 2010

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs AZVAs Podcast Episode 1 Tuesday, February 9, 2010 at 2:34 pm // By: ktcosmos // Category: AZVAs Podcast , Life of the Virtual Assistant AZVAs Podcast launches today! Leave a Reply Site Pages Commenting Policy About ktcosmos Got Loose Change? Episode 1: February 2010 [.]

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Loosely Speaking

SEPTEMBER 14, 2009

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Steeks & Felts, giving new life to timeworn objects Monday, September 14, 2009 at 2:25 pm // By: ktcosmos // Category: Knitting Fall is in the air and that was the inspiration for a weekend of “what was old is new again&# projects in the LooseKnit workshop.

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Small Business CEO

JULY 6, 2011

Sadly, the outsourcer failed to purchase software, installing the same copy again and again. The company paid a penalty to exit the contract and had to purchase the unlicensed software, taking a serious hit to profitability. Policies and Procedures. How does equipment get purchased?

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Success

NOVEMBER 1, 2022

To achieve your goals, you must develop a customer care policy that’s understood and adhered to by every member of your team. And with online reviews so common at Google and Yelp, a “best practices” policy will do more than increase customer retention. I recently experienced this with a camera purchase. Earn back a lost client.

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Stephanie LH Calahan

APRIL 27, 2011

  Regardless of the employment form that you choose, at that stage, you should have processes in place to help you recruit, hire, pay, and train those that you bring on to help you run your business.    An employee policy manual and job descriptions are a great place to start. 5 - Technology. "Show Me The Money!

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Service Untitled

JUNE 5, 2012

It’s true that not every company can employ the 24/7 quality phone service of a corporation like American Express, but customers look for the least amount of work they have to do in order to be the happiest with their purchases. In 2011, over 72.6 In 2011, over 72.6

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Loosely Speaking

JANUARY 16, 2009

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Calling all Northern Arizona Virtual Assistants: Is there anyone out there? Naturally we hope you will show your support of the venue by purchasing something to eat or drink during our gathering.) Join Katie Baird , Loose Ends , and Tara Fort , Versatility4U!

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Loosely Speaking

APRIL 18, 2009

I love, love, love my 5-year-old loan-free Tundra, but my personal energy efficiency czar (also known as my husband) is leaning on me to purchase a Prius. Leave a Reply Site Pages Commenting Policy About ktcosmos Got Loose Change? As we age, those road trips are something we have time to do more of but they cost a bundle.

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Service Untitled

MARCH 22, 2010

Liberal return policy. B&H isn’t the only retail store that has a very liberal return policy (see this post on Nordstrom). A liberal return policy represents a desire to keep customers loyal to the company in the long run instead of just making money off of them in the short run.

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The Office Professionals Place

SEPTEMBER 22, 2009

The fact of the matter is that in today’s economy, acquiring additional education and training is becoming a requirement from the employer and for your professional development. Visit Skillpath Seminars and National Seminars Training are two companies that offer affordable seminars. These seminars may enlist 1-2 day training.

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Service Untitled

OCTOBER 17, 2011

At the time and day this poor service happens we are angry, and we vow the moment we get home we will get a letter out to the CEO of the company and reiterate the miserable events of either our last purchase or service. How many times have any of us just left our would-be purchases on the ledge or on the counter because service was so slow?

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www.officearrow.com

OCTOBER 28, 2010

Plus, well-documented business systems are a useful tool for training someone new or for meeting regulatory compliance. Step Three: Train Others to Use It. Ensure that someone else has been properly trained and can demonstrate their proficiency. It is a great system and helps with training.

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Loosely Speaking

MARCH 12, 2009

 When you purchase the download for a nominal price, this combo marketing plan and calendar guides a business owner through the important tasks that so often get pushed off to the side. Leave a Reply Site Pages Commenting Policy About ktcosmos Got Loose Change? I love this thing! Get Loosely Speaking Products.

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The Office Professionals Place

FEBRUARY 2, 2010

Have you ever asked your supervisor to pay for a training or workshop that would enhance your professional or personal development only to get rejected saying there just wasn’t enough money in the budget? How to deal with it: Provide written materials and information about the training or workshop you wish to attend.

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Small Business CEO

SEPTEMBER 19, 2013

In fact, it’s one of the scariest things that can happen to a consumer, and one of the biggest reasons people often balk from purchasing online. After all, you’ve invested a lot into them, from the hiring process to training and more. The personal implications for identity theft are huge. It helps keep your employees honest.

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Service Untitled

NOVEMBER 5, 2010

Be educated about your products and services through lectures and training sessions so you can be a competent source of information. Track customer purchases and note when the customer has reduced their business. Generous warranties, easy return policies, and money-back guarantees build customer confidence.

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Service Untitled

MAY 21, 2012

Agents are there to provide answers to questions, provide easy links and processes to purchase products and services, and respond to customer requests, but there’s a world of difference between organizations that step out of the “box” and those that plod along just humming from day to day.

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The Office Professionals Place

MAY 11, 2010

Here are some suggestions on how to halt the emotional train before it leaves the depot: Take a breath and pause for an unlimited amount of time. Look into purchasing an all-in-one fax, printer, and copier. Again without knowing the specifics of the disagreement, we know that it started in a meeting.

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Service Untitled

JANUARY 15, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives How to diffuse an angry customer Cheryl January 15, 2010 Angry Customers , Customer Service , Etiquette 3 Comments A friend of mine purchased a pair of shoes from a popular discount shoe store in our local area.

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The Office Professionals Place

FEBRUARY 24, 2010

Also, this is the perfect time to ask for some professional development training in the areas your supervisor has highlighted you may need improvement. Look into purchasing an all-in-one fax, printer, and copier. For example, my supervisor is great at prioritizing, so I asked her about prioritizing skills.

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Service Untitled

APRIL 5, 2010

It started with purchasing massive quantities (huge diaper loads) from all major manufacturers like Proctor & Gamble, Johnson & Johnson, etc. The prices are low, no questions asked for the return policy, 99% in stock merchandise, and 2/3 of the US are able to have merchandise delivered overnight.

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Service Untitled

JUNE 25, 2012

No matter how quickly technology continues to dazzle us with innovative ways to contact our customers, understand new products, or strive to make purchasing convenient and quick, satisfied customers and our future relationships with them are what keeps our businesses growing.

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The Office Professionals Place

JULY 16, 2010

For more formal training, take a class or workshop. The Office Professionals Place Topics Communication (18) Development (5) Leadership (6) Productivity (10) Tips/Techniques (14) Workplace Humor (1) Workplace Mental Health (13) The Office Professionals Place Privacy Policy The privacy of our visitors to [link] is important to us.

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The Small Business Blog

MAY 13, 2010

Policies, recessions and unemployment aside, people lost faith in him and the moment that happens, whether you are a businessperson or a politician, you are in trouble. I, for one, have encountered a rude, curt or abrupt salesperson and gone out of my way to not purchase something from them. What was his main problem?

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Service Untitled

APRIL 16, 2009

The company doesn’t find it profitable to help customers on an individual service basis, so they make you purchase more services to hike up the per visit/transaction charge. For the company, it’s upselling disguised as a policy. Or at least to make you think about it instead of flat out refusing.

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The Marq

AUGUST 2, 2010

When we purchased our home a few years back, our yard that had some draught resistant plants (translation: weeds) and a dried out grass area. Aside from the right personnel, it’s the training, tools, and people your employees need to get exposed to and easily have access to in order to be successful.

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Loosely Speaking

MARCH 5, 2009

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Dissecting a WordPress Blog Crash Thursday, March 5, 2009 at 10:06 pm // By: ktcosmos // Category: Blogging This is a really long, detailed post for anyone who may ever have to sort through the labyrinth of possibilities in the aftermath of a blog crash. Love WordPress!

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Small Business CEO

FEBRUARY 27, 2013

These hidden costs involve the recruiting, hiring and training of employees and can have a significant effect on the financial health and bottom line of a company. More importantly, an outsourced HR vendor brings consolidated purchasing power to their negotiations with insurance companies. Benefits Photo via Shutterstock.

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