The Office Professionals Place

OCTOBER 19, 2009

Monday, October 19, 2009 Choose Your Method of Communication Effectively – Email, Phone, In-person, “Snail&# Mail/Memos Have you ever received an email from someone who just started at the company asking you to do something and you haven’t been introduced? Or have you played the popular “phone tag&# game?

Phones 100

Phones Email Filing IAAP 100

Tips From T. Marie

AUGUST 19, 2011

Despite iPads, 3D television, and the wonders of Skype , one of technology’s greatest wonders, in my own opinion, is the cell phone. It seems in a matter of 10 years (10 years ago I had my first Nokia bar phone), we have gone from owning ‘mobile telephones’ to ‘mobile do-everything devices’. Can we text an RSVP?

Social Media 100

Social Media Phones Staples Facebook 100

BMT Office Administration

OCTOBER 4, 2022

An example would be call centers, where employee phone calls and voicemails were recorded and closely monitored to ensure their quality and efficiency. Post-COVID-19, many employee tracking software programs started popping up, allowing companies to track employee productivity , computer activity, emails, and even individual keystrokes.

Filing 52

Filing 2020 Suppliers Social Media 52

On The Job

AUGUST 23, 2010

You know the unemployment lines are long, and no way do you want to wind up there -- again. Answer the phone correctly. "Yo!" Answer the phone, giving your first and last name. If you take a message, make sure you get the correct spelling of the persons name and the phone number (repeat it back). is not the proper way.

Cubicle 100

Cubicle Phones Etiquette Social Media 100

Small Business CEO

OCTOBER 26, 2012

Social media marketing is one of the most important and current marketing techniques small businesses and entrepreneurs can employ. Just when small-business owners become accustomed to one type of social media marketing it seems another one crops up. Text Marketing Etiquette. The History. Build Interest.

Social Media 40

Social Media Etiquette Forms Phones 40

Make or Break Moments

FEBRUARY 1, 2010

If we are conversing online or over the phone – the desire to multi-task while we talk can be overwhelming, but if you read Larry’s article you can hear just how wrong that decision was. If you are conversing on line or over the phone – put aside distractions. Introduce yourself. Avoid jargon.

Customer Service 100

Customer Service 2010 2009 2008 100

Service Untitled

JUNE 30, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer service procedures and social media preparation Cheryl June 30, 2010 Customer Satisfaction , Little Things, Big Differences , Proactive No Comments You wouldn’t jump into a swimming pool if you didn’t know how to swim.

Customer Service 40

Customer Service Social Media Mentoring Etiquette 40

Stephanie LH Calahan

MARCH 25, 2011

.  A while back I wrote How to Waste Time and Lose Money Networking where I shared that follow up is the most important step to networking.    But, how do you make sure to organize all of those business cards so that you CAN do the right FOLLOW UP?   :-). From Clutter To Actionable Information. Booking Notebook.

Business Cards 100

Business Cards Networking ASAP Etiquette 100

Service Untitled

OCTOBER 25, 2010

The expansion of the social media therefore requires companies to be aware of what is being said about them and who is saying what about them. photo credit: ugoon Possibly Related Posts: How social media affects customer service Social media is everywhere. If you’re still in the Stone. Networking.

Social Media 40

Social Media Customer Service Etiquette 2010 40

Service Untitled

OCTOBER 7, 2010

In this part, Doria talks more about the American Express culture, share some things are unique to American Express call centers, talks about how American Express engages with social media and gathers customer feedback, and finally, how she interacts with customers personally. Question: Do you use social media in servicing?

Interviewing 40

Interviewing Customer Service Social Media Credit Card 40

Service Untitled

JULY 7, 2010

A customer service applicant might be asked, “If you worked at American Express, how would you give a hug to a card member over the phone?&# The company has even set up a website to help consumers keep track of all activity concerning legislative action for all credit card holders. At a local.

Credit Card 40

Credit Card Customer Service Postal Service FedEx 40

Laughing all the Way to Work

SEPTEMBER 18, 2009

.© Copyright Patricia Robb 2010 18 September, 2009 Atlanta, Georgia: The City that Smiles I recently arrived in Atlanta, Georgia to attend OfficeArrow s Lift Summit on Social Media. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Service Untitled

FEBRUARY 19, 2010

The cameras were only set up in one spot and focused on the monument through the arch. I can’t help but notice the Maybelline mascara commercials promising lashes so lush and long that I can hardly wait to drive over to CVS and pick up the latest product. Was that real? Is it realistic? At a local.

Verizon 40

Verizon Customer Service Phones Etiquette 40

Service Untitled

OCTOBER 28, 2010

Answering a question about my in store experience buying copier toner by rating the display on a “one to ten&# scale doesn’t necessarily reflect my experience that on this particular visit the display was moved to another part of the store, set up differently, and it took me twice the amount of time to find the toner colors I needed.

Customer Service 40

Customer Service Office Depot Purchasing Etiquette 40

Service Untitled

FEBRUARY 17, 2010

Oftentimes, you’ll come up with reoccurring problems that need to be addressed. Engaging customers with social media while building customer service Customer loyalty generally follows outstanding customer service. Some companies don’t do the work of linking up how they service with what customers expect and it shows.

Customer Service 40

Customer Service Etiquette 2010 Social Media 40

Laughing all the Way to Work

SEPTEMBER 20, 2009

Telemarketing is my number one annoyance in advertising and as soon as I answer the phone and get that few seconds of dead air, that is my queue to hang up. If I did want it, then they sent me an e-mail reminder asking me if I wanted to sign up. It was easy and I got the benefit of trying the service before signing up.

Fax 100

Fax Time Zones IAAP 2009 100

Service Untitled

JUNE 24, 2010

Additionally, we have a knowledgeable crew of product specialists that answer end user’s questions via phone or e-mail, and advise our customers on the best product to use or how to set up their products. Let’s also not forget about the benefits of new media in this context. We are pretty accessible via the phone or e-mail.

Interviewing 40

Interviewing Customer Service 2010 Etiquette 40

Service Untitled

MARCH 22, 2010

This very successful store’s unique business practices and philosophies have been written about in countless books and magazines over the years and from visiting the store or dealing with them over the phone or online, you can tell why. A system that makes special orders simple is a system that helps promote customer service.

Customer Service 40

Customer Service Policies Purchasing AT&T 40

Men With Pens

NOVEMBER 19, 2009

Just come up with 3 or 4 niches that you actually give a damn about. One of the best benefits of spreading into other niches is how you’ll come up with out-of-the-box ideas on how to one-up the value you offer to your existing customers in your main niche. Has Social Media Cheapened Creative Talent?

2009 40

2009 AT&T Gifts Training 40