Musings of a High-Level Executive Assistant

MARCH 22, 2013

Hello Readers - 8 months ago, a reader asked me a question about fraternization and social etiquette at work. In your case, she may have been able to influence the SVP, CEO, HR, or the other assistants because she is in charge of all admin and it’s her duty to manage them. Your SVP reports to a President or CEO.

Etiquette 40

Etiquette Temping Gossip Job Hunting 40

Laughing all the Way to Work

OCTOBER 4, 2009

.© Copyright Patricia Robb 2010 4 October, 2009 Confessions of a Micro-Manager Who would want to work for a micro-manager? Here are some reasons I think managers can get possessive: Im not sure I can trust you. A manager has to have confidence that you know how to do your job. I never wanted to be a manager.

Management 100

Management Time Zones IAAP International 100

Allwork

NOVEMBER 6, 2023

So it’s larger companies, more 100 employees where they’re fitting out and managing that whole space themselves. But this middle ground is, I would say, managed solution that’s somewhere between a traditional office lease and the traditional sort of flex office sector. It’s got to be. Is it worth the commute?

AT&T 247

AT&T Environment Travel Restaurants 247

Laughing all the Way to Work

AUGUST 29, 2009

© Copyright Patricia Robb 2010 29 August, 2009 Managing your Bosss Inbox Nowadays our bosses are busy almost 24/7 and in order to cope they need our help managing their e-mail account. Your role may be just to unclutter their Inbox so they can better manage the important items. Lets enjoy our day together.©

Management 100

Management Time Zones IAAP 2009 100

Office Dynamics

OCTOBER 14, 2009

It says, “A company with 100 employees can expect to lose approximately $450,000 a year, or more, because of e-mail blunders, inefficiencies, and misunderstandings, according to The Top 10 E-mail Blunders That Cost Companies Money , a free special report from Creative Communications & Training." Maybe you want to get a copy.).

Etiquette 100

Etiquette Training Management 100

Professional Assistant Blog

OCTOBER 15, 2008

By The Professional Assistant on Wednesday, October 15, 2008 Filed Under: MS-Access , MS-Excel , MS-Outlook , MS-PowerPoint , MS-Word , Productivity Y ou receive an e-mail from your manager. Your manager asks you to create a report of some sort and wants you to send it to a client, but making sure that they cannot manipulate the information.

PDF 100

PDF 2008 Cubicle PowerPoint 100

Professional Assistant Blog

SEPTEMBER 3, 2008

Home About Me Advertise "Excel"ing to Create Subtotal Row Totals By The Professional Assistant on Wednesday, September 03, 2008 Filed Under: MS-Excel , Organize , Productivity Y our manager sends you an e-mail with a spreadsheet attached. I was able to put the entire report together within a matter of minutes.

2008 100

2008 Cubicle Google Docs 2007 100

Worxbee

SEPTEMBER 20, 2021

In the virtual environment especially, larger meetings can be difficult to manage. How many times over the last year or so have you been in a meeting where everyone is trying to tell the person speaking that they’re on mute (or any of the many Zoom faux pas that have been reported)?

Agenda 52

Agenda Environment Etiquette Goals 52

Office Dynamics

OCTOBER 14, 2009

It says, “A company with 100 employees can expect to lose approximately $450,000 a year, or more, because of e-mail blunders, inefficiencies, and misunderstandings, according to The Top 10 E-mail Blunders That Cost Companies Money , a free special report from Creative Communications & Training." Maybe you want to get a copy.).

Etiquette 100

Etiquette Training Management 100

BMT Office Administration

OCTOBER 4, 2022

Managers and supervisors kept track of employee performance and productivity by directly monitoring them throughout the workday. This fed the need for new ways to track employee activity, as managers could no longer directly monitor their teams in person. Before the pandemic, only 6% of employees were remote workers.

Filing 52

Filing 2020 Suppliers Social Media 52

On The Job

AUGUST 23, 2010

If you manage to also tell the caller your department, you get an extra point. Just as you would not pop your head into someones cubicle and blurt "report due today!" It makes you look bad. Answer the phone correctly. "Yo!" is not the proper way. Answer the phone, giving your first and last name. Saying "Good morning!" is optional.

Cubicle 100

Cubicle Phones Etiquette Social Media 100

On The Job

AUGUST 25, 2011

Up to 70 percent of working adults say they've been bullied at some point in their working lives, and 53 percent to 71 percent of the bullies are in management positions, Civility Partners LLC says. I think there's a real need for email etiquette to be taught in workplaces today," he says.

2003 100

2003 Etiquette Training Email 100

Office Dynamics

OCTOBER 3, 2010

By Nancy Fraze, Reporter in the Field. They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. Managers who do not know how to utilize administrative assistants in new ways. In the 1960’s and 70’s, women were only able to work as nurses, teachers or secretaries.

Administrative Professionals 100

Administrative Professionals Retirement Training Assertiveness 100

Office Dynamics

OCTOBER 3, 2010

By Nancy Fraze, Reporter in the Field. They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. Managers who do not know how to utilize administrative assistants in new ways. In the 1960’s and 70’s, women were only able to work as nurses, teachers or secretaries.

Administrative Professionals 100

Administrative Professionals Retirement Training Assertiveness 100

Professional Assistant Blog

FEBRUARY 29, 2008

Finding the right tools to manage your business can be time consuming. Virtual Assistant Manager is a website that I recently stumbled upon which helps you and/or your organization thrive in this type of environment. You can then print a summary report to Excel of all of your hours for any time period, for any task, or for any client.

2008 100

2008 Cubicle Google Docs 2007 100

Laughing all the Way to Work

FEBRUARY 19, 2009

What is the proper etiquette when addressing or writing to a President? Our role is important to the success of executives and managers everywhere. Here is a video link on the proper etiquette to address a President. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" " Warning!

Time Zones 100

Time Zones IAAP Etiquette 2009 100

Laughing all the Way to Work

AUGUST 15, 2009

Here is some common-sense etiquette: Screen your calls: Subscribe to call display. However, I think our etiquette hasnt caught up with the technology. Confessions of a Micro-Manager ► September (3) The Advertising Game Atlanta, Georgia: The City that Smiles We live in an Acronym Happy World. 23, 1 p.m. . " Warning!

Time Zones 100

Time Zones IAAP Etiquette Phones 100

Laughing all the Way to Work

JULY 16, 2010

.© Copyright Patricia Robb 2010 16 July, 2010 Guest Blog by Alexis Bonari: 10 Easy Ways to Check and Maximize Time Management Photo from Flickr: Public Domain It’s not always about giving the boss her money’s worth – sometimes, it just feels great to know that work time is being managed well.

Time Zones 100

Time Zones IAAP 2010 International 100

Stephanie LH Calahan

APRIL 12, 2010

Main | Your Etiquette Practice Could be Killing Your Productivity » 5 Easy Ways Kick-Start Your Daily Personal Productivity As you search for your ultimate personal productivity blueprint, don't forget to think about how you get going in the morning.  Productive & Organized Home Contribute to P&O!   Are you a T.V.

Networking 100

Networking Goals Twitter Environment 100

Laughing all the Way to Work

NOVEMBER 16, 2008

My boss tells me I should be able to write a letter or a report on something even if I dont know the subject that well. Read their letters and reports and see how they craft their words. Confessions of a Micro-Manager ► September (3) The Advertising Game Atlanta, Georgia: The City that Smiles We live in an Acronym Happy World.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

JULY 12, 2010

Holgate is the Executive Assistant to the President, she also reports to the Director of Human Resources and manages a staff of four. On the night of the awards Lynn reports she was sitting at a table with nine of her colleagues from HPTI including the Senior Vice-President. Her family and friends were also very excited for her.

2010 100

2010 Interviewing Time Zones IAAP 100

Service Untitled

OCTOBER 13, 2010

Cheryl October 13, 2010 Customer Service , Customer Service Experience , Surveys No Comments Empathica, a customer service management firm, surveyed 3,000 U.S. “It’s not that we have less customers,&# states Dave Billingsby, manager of a local restaurant in Palm Beach Gardens, “they just spend less; an average of 7%.

Customer Service 40

Customer Service Restaurants 2010 Etiquette 40

Laughing all the Way to Work

FEBRUARY 22, 2009

Posted by Patricia Robb at 6:13 PM Labels: Administrative Assistant , etiquette for addressing officials , professional assistant Reactions: 2comments: Carol Bory said. Confessions of a Micro-Manager ► September (3) The Advertising Game Atlanta, Georgia: The City that Smiles We live in an Acronym Happy World. " Warning!

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

On The Job

JANUARY 5, 2009

"Excuse me, Brianna, but I was reviewing this report and it looks like there's an error in the numbers. Smith , an etiquette expert says: "Imagine the words bouncing off of you and rolling onto the floor. I need you to look them over and see what you can find so I can go ahead and submit this to the client today." "Gee,

Etiquette 100

Etiquette Stress Interviewing Forms 100

Service Untitled

MARCH 12, 2010

The Consumer Reports 2010 Car Brand Survey shows Toyota only down by 10% with Honda now in the lead. Bob Carter, group vice president and general manager of Toyota Motor Sales, USA stated, “We launched this program to expand the focus on our customers, and thank them for their loyalty by adding value to our products.&#

Customer Service 40

Customer Service Postal Service 2010 Finance 40

Laughing all the Way to Work

JANUARY 23, 2010

There was one particular group of orphan children that was brought to our attention by a Canadian news reporter. Confessions of a Micro-Manager ► September (3) The Advertising Game Atlanta, Georgia: The City that Smiles We live in an Acronym Happy World. All they want is to be taken care of and be loved by someone. vs. i.e.

Time Zones 100

Time Zones IAAP AT&T 2010 100

Service Untitled

AUGUST 10, 2010

The unique and effective skills needed for managing heated confrontations need to be reinforced with role-playing and again – practice, practice, practice. The Devil is Really in the Details Customers use detail management as an indicator of a service. Training is based on practice, practice, practice.

Customer Service 40

Customer Service Etiquette 2010 2006 40

Service Untitled

OCTOBER 22, 2010

Companies that have consistent positive brand images have measured, tested, and evaluated their target audiences to help identify what areas need immediate attention, and hence have employed new methods to manage any negative perceptions. Initial autopsy reports confirmed that the capsules had contained deadly cyanide.

Customer Service 40

Customer Service 2010 Suppliers Etiquette 40

Laughing all the Way to Work

JULY 1, 2010

One person can be great at software programs and know all sorts of tricks to get things done quickly and another might be excellent at organizing and managing their email account. Confessions of a Micro-Manager ► September (3) The Advertising Game Atlanta, Georgia: The City that Smiles We live in an Acronym Happy World.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

JANUARY 10, 2010

Confessions of a Micro-Manager ► September (3) The Advertising Game Atlanta, Georgia: The City that Smiles We live in an Acronym Happy World. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" When you suspect a co-worker has a substance abuse. " Warning! Incoming text message. (for

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

DECEMBER 28, 2009

Confessions of a Micro-Manager ► September (3) The Advertising Game Atlanta, Georgia: The City that Smiles We live in an Acronym Happy World. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" When you suspect a co-worker has a substance abuse. " Warning! Incoming text message. (for

Time Zones 100

Time Zones IAAP Gifts Meeting Minutes 100

Service Untitled

OCTOBER 11, 2010

By 1976, the opening of the Four Seasons in San Francisco which entered into a management contract for The Clift already defined true luxury. Every morning service, quality, and culture brand are set forward by the guest relations manager. Every department is represented in the morning meetings from housekeeping to upper management.

Customer Service 40

Customer Service Travel Training Etiquette 40

Laughing all the Way to Work

MAY 31, 2009

Confessions of a Micro-Manager ► September (3) The Advertising Game Atlanta, Georgia: The City that Smiles We live in an Acronym Happy World. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" When you suspect a co-worker has a substance abuse. " Warning! Incoming text message. (for

Time Zones 100

Time Zones IAAP Meeting Minutes Administrative Professionals 100

Laughing all the Way to Work

APRIL 10, 2009

© Copyright Patricia Robb 2010 10 April, 2009 Keep your Inbox running on empty There are so many e-mails coming at us these days that e-mail management is very important. Confessions of a Micro-Manager ► September (3) The Advertising Game Atlanta, Georgia: The City that Smiles We live in an Acronym Happy World. vs. i.e.

Time Zones 100

Time Zones Administrative Professionals IAAP International 100

Laughing all the Way to Work

APRIL 5, 2010

Confessions of a Micro-Manager ► September (3) The Advertising Game Atlanta, Georgia: The City that Smiles We live in an Acronym Happy World. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" When you suspect a co-worker has a substance abuse. " Warning! Incoming text message. (for

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

APRIL 22, 2009

Confessions of a Micro-Manager ► September (3) The Advertising Game Atlanta, Georgia: The City that Smiles We live in an Acronym Happy World. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" When you suspect a co-worker has a substance abuse. " Warning! Incoming text message. (for

Administrative Professionals 100

Administrative Professionals Time Zones IAAP Meeting Minutes 100

Service Untitled

SEPTEMBER 24, 2010

A blog has reported on the fact that customers were asked to leave when the store closed, but while the storm was still in force. Could it be the Starbucks store manager deemed the store without power to be a much more dangerous place for customers than in the street seeking safer shelter?

Customer Service 40

Customer Service Etiquette 2010 2006 40