Office Dynamics

MARCH 24, 2015

Ideas on how to build better partnerships with your managers. All of April we will be celebrating administrative professionals and giving you: Spot-on information related to the administrative profession. Tips to help you be more productive in your day. Strategies for setting priorities and taking control of your day.

Administrative Professionals 100

Administrative Professionals Assertiveness Etiquette Travel 100

Office Dynamics

APRIL 18, 2015

The 5 Pillars that create a full life, how to harmonize (not “balance”!) The foundational competencies that support the 5 Pillars and how to embrace them fully at home and at work. How to turn a “busy life” into a “BIG and bold life” by breaking old patterns of thought and behavior. How to have a fulfilling life.

Assertiveness 100

Assertiveness Etiquette Administrative Professionals 2015 100

Eat Your Career

NOVEMBER 8, 2010

If you need to confront a delicate situation with someone who’s particularly stressed out, choose your timing wisely. Basic social etiquette applies in the workplace. Learn how to speak concisely. If you have a topic to discuss that may be uncomfortable or awkward, take note of the people in the room. Tact and Diplomacy.

Assertiveness 100

Assertiveness Etiquette Environment Confidence 100

Laughing all the Way to Work

JUNE 26, 2008

Do people pay attention to our table etiquette when we are entertaining a client, having a lunch interview or when we are at a work function? There are etiquette schools that teach business executives , and others who want to invest in their career, how to act in public. Is there an etiquette on how to say goodbye?

Etiquette 100

Etiquette Restaurants Interviewing Stress 100

Office Dynamics

JULY 21, 2016

How to segment parts of the trip so you can manage the various aspects more effectively and avoid missing any step. Strategies for communicating with your executive to reduce stress for everyone—including you! Take a moment to review Joan’s video about Webinar Etiquette in advance. We invite you try it sometime.

Travel 100

Travel Administrative Professionals Agencies International 100

Office Dynamics

MARCH 17, 2017

These assistants know how to command a room. They know how to make intelligent decisions on-the-spot. They lose all perspective and let their stress filter into every interaction and behavior. They remain poised even under the most intense pressure. In short, they possess abilities that make others say, “Wow!”. Embrace Serenity.

Administrative Professionals 183

Administrative Professionals 2017 Skills Training 183

Eat Your Career

AUGUST 22, 2012

Communicating professionally is an essential part of workplace etiquette. It can be difficult to keep your emotions in check , especially when things are busy and stressful. But how you communicate with co-workers and superiors can truly make or break your career. How to Find Your Voice at Work.

Gossip 100

Gossip PDF Etiquette Skills 100

On The Job

AUGUST 25, 2011

Even without the bill, Alicea says many companies are beginning to take steps to reign in workplace bullying because of its bottom-line consequences: Bullying can cost a company $83,000 a year from absenteeism and stress-related issues. I think there's a real need for email etiquette to be taught in workplaces today," he says.

2003 100

2003 Etiquette Training Email 100

Office Dynamics

JUNE 22, 2016

How to approach your work, career, and LIFE with intention and a sense of mission.Simple strategies to boldly embrace your inner leader—and enhance your productivity, collaboration, and creativity at the same time! How to Watch This Webinar. Self-Management vs. Stress Management and Juggling Work, Home and Your Personal Life.

Administrative Professionals 189

Administrative Professionals 2016 Gifts Purchasing 189

Professional Assistant Blog

NOVEMBER 14, 2007

Heres a product that will help you feel better and relieve pain, carpal tunnel syndrome and repetitive stress injury. How to Organize Tasks Effectively How to Deal with Inconsiderate Co-Workers Resizing Pictures in Microsoft Word 4 Ways to Cope with Difficult Colleagues Administrative Procedures Manual - Does Your Department Need One?

Google Docs 100

Google Docs Cubicle 2008 2007 100

Service Untitled

JANUARY 28, 2014

So instead of telling the person behind the desk she is a “blithering fool,” please learn how to treat people with decency and respect. If employees are able to work from home using remote devices, it maintains stability of the business as well as an important morale booster in times of stress for both employers and employees.

Customer Service 40

Customer Service UPS Etiquette Policies 40

Professional Assistant Blog

FEBRUARY 13, 2008

The best way to deal with stressful situations like this is to stop, take a breath and relax for a few minutes. Just getting out the tension will release any anxiety and stress you may have. Most Recent Questions How to Deal with Inconsiderate Co-Workers Administrative Procedures Manual - Does Your Department Need One?

2008 100

2008 Cubicle Google Docs 2007 100

Professional Assistant Blog

AUGUST 28, 2007

By The Professional Assistant on Tuesday, August 28, 2007 Filed Under: Organize A re you afraid to talk to your boss about your workload - if you really do feel stressed about the workload that you have? Youd be amazed of how well it works and helps you negotiate the only thing that you really can negotiate - time!

2008 100

2008 Google Docs Cubicle 2007 100

Professional Assistant Blog

JANUARY 7, 2008

By The Professional Assistant on Monday, January 07, 2008 Filed Under: Client Service , Productivity D o you have trouble figuring out how to call a client or even a colleague in another country? Most Recent Questions How to Deal with Inconsiderate Co-Workers Administrative Procedures Manual - Does Your Department Need One?

Fax 100

Fax Phones International 2008 100

Eat Your Career

AUGUST 9, 2010

Workbooks Stress Management Workbook Time Management Magic Reinvent Your Career Workbook More Tasty Goodness Career Management Consulting Job Interview Coaching Resume Revision Group Training & Public Speaking Eat My WHAT?! Manage Your Stress Change of any kind is stressful. There is simply no excuse for failing to do so.

2010 100

2010 Stress Resume Cover Letter 100

Professional Assistant Blog

NOVEMBER 19, 2009

You have to share your secrets with us, if you are not feeling stressed, which I hope you are not. How to Organize Tasks Effectively How to Deal with Inconsiderate Co-Workers Resizing Pictures in Microsoft Word 4 Ways to Cope with Difficult Colleagues Administrative Procedures Manual - Does Your Department Need One?

2008 100

2008 Cubicle 2007 PowerPoint 100

Professional Assistant Blog

FEBRUARY 25, 2008

Trust me, it can be very stressful! How to Organize Tasks Effectively How to Deal with Inconsiderate Co-Workers Resizing Pictures in Microsoft Word 4 Ways to Cope with Difficult Colleagues Administrative Procedures Manual - Does Your Department Need One? You don’t want to end up looking for another job.

2008 100

2008 Cubicle Google Docs 2007 100

Professional Assistant Blog

JANUARY 14, 2008

Another point I would like to stress is to archive your e-mails for a certain period of time that either you or your company feels would be appropriate. Most Recent Questions How to Deal with Inconsiderate Co-Workers Administrative Procedures Manual - Does Your Department Need One? At least you will have proof of it.

2008 100

2008 Cubicle Google Docs 2007 100

Professional Assistant Blog

MARCH 10, 2008

Our lives are increasingly hectic and we are bombarded by so much stuff on a daily basis that learning to be productive, so as to handle the stresses of modern life, is a wise move. Most Recent Questions How to Deal with Inconsiderate Co-Workers Administrative Procedures Manual - Does Your Department Need One?

2008 100

2008 Cubicle 2007 Google Docs 100

On The Job

JANUARY 5, 2009

Melnick was one of more than two dozen experts who responded to my press query about how to deal with personal attacks in the workplace. Smith , an etiquette expert says: "Imagine the words bouncing off of you and rolling onto the floor. You're not real to them." We do need to talk, but I will talk to you about this privately later."

Etiquette 100

Etiquette Stress Interviewing Forms 100

On The Job

MAY 21, 2009

Theyre given numerous tips on how to be successful. Take an etiquette class. Many universities or even local business groups will offer etiquette classes, which many college kids dont even consider until theyre seniors and realize their manners border on the ape-like. Also, I cant stress enough the value of internships.

2009 100

2009 Etiquette Interviewing Networking 100

Office Dynamics

OCTOBER 3, 2010

They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. Joan then presented the Full Spectrum Competency Model for Star-performing Administrative Professionals , stressing the Advanced Adminology Skill Set , which will provide administrative professionals with a solid foundation.

Administrative Professionals 100

Administrative Professionals Retirement Training Assertiveness 100

Office Dynamics

OCTOBER 3, 2010

They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. Joan then presented the Full Spectrum Competency Model for Star-performing Administrative Professionals , stressing the Advanced Adminology Skill Set , which will provide administrative professionals with a solid foundation.

Administrative Professionals 100

Administrative Professionals Retirement Training Assertiveness 100

Professional Assistant Blog

MARCH 6, 2008

Lifes too short to stress out! How to Organize Tasks Effectively How to Deal with Inconsiderate Co-Workers Resizing Pictures in Microsoft Word 4 Ways to Cope with Difficult Colleagues Administrative Procedures Manual - Does Your Department Need One? Dont drive yourself nuts about these things.

Gossip 100

Gossip 2008 Cubicle 2007 100

Stephanie LH Calahan

MARCH 25, 2011

  A while back I wrote How to Waste Time and Lose Money Networking where I shared that follow up is the most important step to networking.    But, how do you make sure to organize all of those business cards so that you CAN do the right FOLLOW UP? Not Worth Stressing Out About. How To Handle Business Cards? -

Business Cards 100

Business Cards Networking ASAP Etiquette 100

Office Dynamics

NOVEMBER 23, 2015

How to explore self-defeating habits that may have impeded your progress this year (and how to prevent them from doing so next year!). How to prepare for the future. • How to set career goals. • How to break bad habits. • How to plan for next year. • Learning Highlights. As an attendee, you’ll learn….

2015 100

2015 2016 Holidays Administrative Professionals 100

Service Untitled

AUGUST 10, 2010

Training should concentrate on ways to stay calm when an angry customer lashes out, how to choose the response action that will best suit the situation, and innovative ways to bring those volatile interactions to a polite and positive close. Of course, How to write a complaint letter A complaint letter, as unpleasant as it might be to.

Customer Service 40

Customer Service Etiquette 2010 2006 40

Service Untitled

FEBRUARY 26, 2010

Panera’s attitude towards their employees can only stress the importance of employee satisfaction delivering and contributing to customer satisfaction. Leave a Reply « How to effectively complain over the phone Do toll-free numbers help customer service? It certainly seems the Panera “way&# is a success.

2010 40

2010 Customer Service Restaurants Etiquette 40

Service Untitled

MAY 27, 2010

If a computer program could tell you such descriptive phrases as “Struggling to contain excitement,&# “Getting angry,&# or “Warm and fuzzy,&# you would know how to address each individual customer to maximize customer service excellence. And that is what the new computer program called Magnify may be doing.

Customer Service 40

Customer Service Etiquette Medical 2010 40

Job Advice Blog

AUGUST 11, 2010

Anyone who tells themselves that foregoing a fundamental rule of etiquette doesn’t matter, not only taints themselves in the mind of the interviewer, but misses two additional opportunities to sell. So let’s look at how to create a thank you letter so that it becomes a less odious task. See the same ads over and over and over again?

Etiquette 100

Etiquette 2009 Resume Interviewing 100

Service Untitled

JULY 26, 2010

Linda does have experience in the medical profession, so her task was not as monumental than perhaps for the rest of us who might not have figured out how to read the bills, what insurance companies don’t cover, and even recognize some of the ridiculous fees that can show up on one’s bill.

Customer Service 40

Customer Service Medical Health Etiquette 40

Laughing all the Way to Work

JULY 16, 2010

Good time management skills can help reduce confusion, stress, and even workload levels, so there are many benefits to making sure that time is well spent. Check: How much time is spent on e-mail? It gives you something to look at when you arrive the next morning and lets you know how to get busy right away. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

JULY 9, 2010

Before I left I went over my checklists a few times to make sure I had everything and it was stress free each day as I reviewed the lists and checked off the items to bring. The meetings were stress free and I was able to depend on my checklists and templates. It will make my life easier. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Holidays International 100

Laughing all the Way to Work

JANUARY 31, 2010

I sent another assistant a comical card about being stressed out at work. We work in a very busy office so it was a nice surprise for her to receive it and helped put the stress of the office in perspective. She loved it! I dont often promote any businesses from my blog, but I thought this one was worth talking about. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2010 International 100

Service Untitled

APRIL 19, 2011

The agent could tell I was stressed, and she accommodated me in what I considered to be ‘double time’ in order to reschedule and reconfirm my flight. Emotional intelligent representatives know how to make suggestions according to a customer’s desires. It helps us to manage our behaviors, moods, and impulses.

Customer Service 40

Customer Service Medical Stress Travel 40

Office Dynamics

APRIL 30, 2015

How Well Do You Communicate? How To Do More With Less Effort Guest Post by Adam Timm (4/15/2015). Make Your Boss Look Good [Part 2] (4/10/2015). 5 Ways to Thank the Assistants Who Help You Succeed (4/13/2015). Guest Post by Judi Moreo (4/14/2015). Is Your Company Failing At Recognition Guest Post by Officeteam (4/14/2015). 4/15/2015).

2015 100

2015 Administrative Professionals OfficeTeam Staples 100

Laughing all the Way to Work

MARCH 20, 2010

Having a buddy can take some of the stress off and give you assurance that you have someone you can depend on. How to properly write telephone numbers However and punctuation Hyphens Hyphens - Part I Hyphens Part II I feel good, I feel well I was versus I were In appreciation In versus Into Irregardless Is it I, Or is it Me?

Time Zones 100

Time Zones IAAP Meeting Minutes International 100