Service Untitled

APRIL 22, 2010

Internal customer service provides our coworkers within our company information or services. When companies practice exceptional internal customer service, everyone benefits; the “what goes around comes around&# philosophy one might say. For example, in Florida insurance companies were no longer writing flood insurance policies.

Customer Service 40

Customer Service International Etiquette 2010 40

Musings of a High-Level Executive Assistant

JANUARY 8, 2013

For example, I set up a sales dial-in call with about 40 people from every continent on the call. Only I used the US guest code and host code while inadvertently providing the international dial-in numbers which aren’t compatible! As an intern once, I wore plain brown office heels from Payless Shoes with my outfit.

Attire 40

Attire Etiquette Clothes Time Zones 40

Office Dynamics

MAY 27, 2014

For example, a co-worker’s bereavement; a vendor’s terminal illness; someone’s adoption or job promotion; a billing inquiry; a credit request on your account; inquiring for information on a job posting; and so much more. Internal correspondence. Does it make any difference whether you IM or phone someone? Staff member? Civic figure?

Skills 100

Skills Etiquette Social Media Mentoring 100

Professional Assistant Blog

JANUARY 30, 2008

The spreadsheet might contain other types of data, but is similar to this example? checked (in this example). Imagine your boss comes to your desk and asks you to provide him/her with details of how much each firm earned in revenue on this spreadsheet. You think to yourself, how can I do this quickly, without much manual work?

Microsoft Excel 100

Microsoft Excel 2008 Google Docs Cubicle 100

Service Untitled

JANUARY 13, 2014

As an example, on Sunday evening, I was at JFK International Airport in New York at the Sky Lounge when an older woman called Amazon to complain about a package that obviously had not arrived in time for Christmas. Behind the Scenes Customer Satisfaction Customer Service Customer Service Experience Etiquette'

Customer Service 40

Customer Service Etiquette Medical AT&T 40

Professional Assistant Blog

AUGUST 28, 2008

Note: Make sure to add the time in the meeting schedule (for example: Meeting with client, 1:00 pm Calgary time), so the manager knows that this is the correct time to meet with this client. Do you have trouble trying to figure out the time zone for each meeting in Microsoft Outlook ? You can now add in the meeting details for this time zone.

Microsoft Outlook 100

Microsoft Outlook Time Zones 2008 Cubicle 100

Laughing all the Way to Work

FEBRUARY 19, 2009

What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. For example, addressing the Minister of (insert govt agency here) is it Honourable so and so or Mr. or Ms. Everyone up here calls him Obama and our Prime Minister is called Harper.

Time Zones 100

Time Zones IAAP Etiquette 2009 100

Laughing all the Way to Work

JANUARY 31, 2009

You would be surprised how many misspelled words get in there by mistake; for example, instead of pressing Change you press Add to Dictionary when you are going through your SpellCheck. If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca

2007 100

2007 Time Zones IAAP Meeting Minutes 100

Service Untitled

OCTOBER 1, 2010

The International Customer Association began Customer Service Week in 1988, and in 1992 Congress proclaimed Customer Service Week a nationally recognized event. As an example, Wal-Mart caters to low prices, Microsoft is known for technology, and Mercedes-Benz is known for luxury.

Customer Service 40

Customer Service Etiquette Social Media 2010 40

Professional Assistant Blog

AUGUST 21, 2007

Here is how to calculate the difference between two numbers as a percentage: For example, your earnings are $2,342 in November and $2,500 in December. It kept providing me topics that werent relevant to the particular answer I was looking for. I then checked Excels help file and there it was.

Google Docs 100

Google Docs Cubicle 2008 2007 100

Professional Assistant Blog

JULY 24, 2008

For example, I receive an e-mail from my direct supervisor. No, you are not making your screen more lively - well, if thats what you are intending to do, then go ahead. When e-mails come in and you have set up your colors, you will notice that you have prioritized them by color. Then I have my faxes set up as green.

2008 100

2008 Cubicle Fax Google Docs 100

Professional Assistant Blog

JANUARY 9, 2008

For example, if I have Microsoft Excel XP and would like to send a file to a client that only has Microsoft Excel 97 (which was a horrible disaster for Microsoft, since there were quite a few bugs in this version), you could save the file as a Microsoft Excel 97 version. I remember in the past that you can always downgrade files.

2007 100

2007 Filing Microsoft Excel Microsoft Word 100

Professional Assistant Blog

OCTOBER 8, 2008

F or example, if you want to make a million dollars before you die, write out exactly what you want and how you will achieve this. Another thing that helps people to get motivated is by writing some sort of mantra on a piece of paper or printing it out. This way, when you sit down, you can read it each and every day.

Cubicle 100

Cubicle 2008 Google Docs 2007 100

Professional Assistant Blog

OCTOBER 7, 2008

For example, you want to spend one hour on a particular project. But of course, you don’t want to disturb others around you with the bell going off or some even have chickens clucking as the alarm. To avoid this, try using an online timer instead. Virtual Stopwatch gives you the option to set a predetermined amount of time.

2008 100

2008 Cubicle Google Docs 2007 100

Professional Assistant Blog

MARCH 27, 2008

For example, if I need to send out a newsletter to all clients, I would call it "Newsletter" At this point, you would just start up a new e-mail, click on the "To:" button and select "Newsletter" from your address book. Add New, of course, would be used to add a brand new contact.

UPS 100

UPS 2008 Microsoft Outlook Cubicle 100

Professional Assistant Blog

AUGUST 29, 2008

For example, I will try to work on task A for 1 hour. Narrow them down to the amount that you can manage (usually 3 - 5), but some people can do more or less. Move all of the other tasks to the next day or time that you can tackle them. Next, add a time frame to each task. Then I will work on Task B for 30 minutes and so on and so forth.

Microsoft Outlook 100

Microsoft Outlook 2008 Cubicle Google Docs 100

Laughing all the Way to Work

NOVEMBER 7, 2009

For example, "Further to our conversation this morning, attached is a template letter that should meet your needs." For example, "Please send me the following information: - A photocopy of Ms. What do you want? Next, state the purpose of your e-mail. What are you e-mailing them about? Point being. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Professional Assistant Blog

SEPTEMBER 14, 2007

Heres an example of what happened with me. The downfall of outsourcing is that youre not sure if the quality of the work will be presented, since you are relying one someone or a company to do the work for you and might not be to your standards.

2007 100

2007 2008 Cubicle Google Docs 100

Professional Assistant Blog

MARCH 4, 2008

For example: Advertising inquiries, please contact John Doe at john.doe@company.com Billing inquiries, please contact Jane Smith at jane.smith@company.com And so on and so forth. I appreciate your example. And lastly, don’t forget to turn it on. Thanks, Richard Posted on 23 September, 2008 10:40 AM Delilah Thanks for the tip.

Microsoft Outlook 100

Microsoft Outlook 2008 Cubicle 2007 100

Laughing all the Way to Work

JANUARY 31, 2010

The art of saying thank you can sometimes get lost in our busyness, but here are some examples of times it would be nice to send a card from work: To thank presenters who speak at your workplace. It is an American based company and I am in Canada, but the cards I sent were all received within a week. What a neat idea for businesses too.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

OCTOBER 6, 2009

my advice when you suspect a co-worker has a problem with drug or alcohol is to alert HR.but have some specific examples available. One item Ive noticed is mood swings. I guess from a personal perspective. Their supervisor should be noting if they are late often or have too many sick days. If I felt really compelled to talk to them.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

MAY 10, 2009

Example: If youre looking for a Blockbuster in Arlington, Texas you can send this text message: Blockbuster 76001 Pretty neat. Send a text including the business name (or business type) and the zip code youre searching for. Within moments youll have a text message in return with the information youre seeking. 23, 1 p.m. 411 Look Up 411.ca

Google 100

Google Time Zones IAAP International 100

Professional Assistant Blog

OCTOBER 30, 2008

Explain to him that youre in a situation where you feel unproductive and give some examples. I usually follow up ever 3 business days on outstanding items. Another thing that I can suggest is to have a meeting with your boss. M ention him that you are here to help in any way you can. Remind him that this is why he hired you.

2008 100

2008 2007 Cubicle Google Docs 100

Laughing all the Way to Work

FEBRUARY 21, 2009

As an example, I am now helping my boss with a corporate blog he started and because I have experience with blogging in my personal life, I have used that and now do it professionally as well. If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

OCTOBER 26, 2008

In this example, I did the following: Go to the end of page 1, i.e. the last cell (bottom right), or after the last word on the page. She said it would be the same instructions for a table or a document in Word. These are instructions for Word 2003. "I I had a 6 page table and I changed the footer on page 2 and then again on page 5.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

OCTOBER 18, 2008

If you meet someone at an Administrative Assistant conference, for example, make sure to follow up with that contact within a week or two after the event. I choose to tell stories that I know others can relate to and maybe even learn from listening. Keep in touch. Give before you get. 411 Look Up 411.ca

Networking 100

Networking Time Zones IAAP International 100

Who's the Real Boss?

FEBRUARY 21, 2018

Now I got asked to write on this topic of ‘mean girls’, and not surprising given my previous articles written on EA etiquette and the obsession we have with status. And whilst we can’t control how others behave, we can choose how we behave and as such try and set an example for the better.

Gossip 52

Gossip AT&T Agenda Etiquette 52

Laughing all the Way to Work

OCTOBER 10, 2008

In my readers example, the problem was the trials of working for multiple bosses when one or more of them is disorganized. Disorganized bosses are also very appreciative of the way we can make order out of chaos so there is a lot of job satisfaction when you are appreciated and needed. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2008 International 100

Laughing all the Way to Work

AUGUST 29, 2009

For example, Patricia Robb on behalf of [boss’s name]. You may need to reply to e-mails on your boss’s behalf to let the person know that someone is looking into it and will get back to them. Speak to your IT Department. Get any files they may need as a result of the e-mail correspondence. 411 Look Up 411.ca

Management 100

Management Time Zones IAAP International 100

Professional Assistant Blog

MARCH 20, 2008

Some examples would be managing a company website, creating, editing and writing a company newsletter or creating promotional materials, invitations and brochures for marketing events. This can be a rewarding career change for those suited to this type of work.

2008 100

2008 2007 Cubicle Google Docs 100

Professional Assistant Blog

JULY 22, 2008

Here is an example of some sub-folders and rules that I have set up that would work for a work e-mail or home account: I now send my subscribed feeds to a sub-folder that I can look at when I have the time. I get home at night and regularly find 40 new messages in my Inbox that I have to sift through.

2008 100

2008 2007 Cubicle Google Docs 100

Service Untitled

MARCH 4, 2009

For example, we can that business customers in Argentina either don’t care about customer service and do not let it influence their business choices and/or we can say that business in Argentina provide great customer service and the business customers don’t find it necessary to switch vendors because the service is so good.

Customer Service 40

Customer Service Etiquette 2006 AT&T 40

Service Untitled

SEPTEMBER 3, 2010

We recognized that great service doesn’t come down to what we think about our performance internally. As an example, you might want to contact us with a change of address because you’re moving and our CCPs take that opportunity to remind you of a benefit through their program so that the customer can maximize the value of their card.

Interviewing 40

Interviewing Customer Service Credit Card Promotion 40

Service Untitled

AUGUST 26, 2010

So instead of a US service network and an international service network, since the beginning of year we have had a global service network we call World Service. In Fort Lauderdale, for example, I am the first person to talk to the new hires as a group. Throughout the day, we take them through the usual benefits enrollment.

Interviewing 40

Interviewing Customer Service Credit Card Networking 40

BioTeams

JUNE 30, 2005

An example of opportunity information bit is where a bee spots a good nectar source and dances the waggle dance to show the other bees where it is [1]. For example, high cholesterol is important but not urgent in the same way as a heartbeat irregularity. Rule 3 – Act don’t ask (permission granted).

Medical 52

Medical Networking AT&T 2005 52

Laughing all the Way to Work

MAY 24, 2009

Under Leader, click the leader option that suits your needs i.e. ……1 or --1 Click OK Type text you want i.e. Agenda as in example below. In the Paragraph dialog box, click Tabs (bottom left). Then tab over and your leader will appear. 2 Line Spacing Highlight section you want to change spacing on. spacing To insert a document i.d.

2007 100

2007 Time Zones IAAP 2003 100

Success

MARCH 4, 2024

Florence Williams, who has been a contributing editor to Outside magazine, scoured the latest science while traveling the world for examples. Not all of his advice will be popular with everyone: Dignan’s idea to eliminate bonuses likely wouldn’t go over well in some offices, for example. And, like me, you’re going to figure it out.”

UPS 220

UPS Social Media Etiquette Health 220