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What Makes Good Customer Service?

Success

The associate is taught one set of company policies while management abides by another. Base your FAQ on firsthand knowledge of what customers need to know. These may include phone or SMS contact information, email and even a physical store or mailing address. Upon arrival, the manager immediately accepts the exchange.

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How to Give an Impromptu Speech

Ian's Messy Desk

Any topic can be split up into components. Related articles by Zemanta The Informative Speech (brighthub.com) The Persuasive Speech (brighthub.com) Essence of a Perfect Presentation (socyberty.com) Related Posts: 4 Ways to Give a Speech Advent Devotional The FAQ’s of Public Speaking Communication Did you enjoy this post?

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Building on your skills

Loosely Speaking

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Building on your skills Tuesday, December 22, 2009 at 8:46 am // By: ktcosmos // Category: Virtual Assistant Resources It’s the time of year when we all do some self assessment and then look ahead to changes we want to make in the coming year. Limited enrollment of 14.

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8 Ways to Calm Nerves When Give a Speech

Ian's Messy Desk

Try some of the following exercises next time you’re waiting for your turn to stand up and speak: 4) Breathe When your muscles tighten and you feel nervous, you may not be breathing deeply enough. Starting with your toes and calf muscles, tighten your muscles up through your body finally making a fist (i.e.,

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Reasons why work slowdowns can be good

Loosely Speaking

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Reasons why work slowdowns can be good Wednesday, October 8, 2008 at 11:12 am // By: ktcosmos // Category: Life of the Virtual Assistant My DH had his first-ever no work day in 35 years as a Land Surveyor. Not that he has never taken a day off. Get Loosely Speaking Products.

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How to deal with angry online customers

Service Untitled

Here are a few suggestions: Always start out with a FAQ. The more answers you can provide on your website, the easier it will be for customers to understand your policies, but remember that competition is keen for online businesses, and you will want to compare your policies with your competition. Don’t make excuses.

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Blog Action Day 2008

Loosely Speaking

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Blog Action Day 2008 Wednesday, October 15, 2008 at 1:00 am // By: ktcosmos // Category: Blogging As a participant in Blog Action Day 2008, I asked everyone I know for information on programs (actual or planned) which combat poverty. Get Loosely Speaking Products.

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