Stephanie LH Calahan

MARCH 25, 2011

The most effective networkers have a system to manage/organize business cards and their contacts.    Some systems are physical and others are electronic, but the important part is that there is a system.  Add them to your contact management system. Great system that works!   :-).

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Business Cards Networking ASAP Etiquette 100

Professional Assistant Blog

SEPTEMBER 7, 2007

A template can be downloaded here. Make sure to provide feedback (positive and/or negative) so that everyone can obtain ideas from what is being said. After the meeting, provide a copy of the meeting minutes to everyone involved in the meeting. You will notice that your meetings will run much smoother once you apply these methods.

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2008 Google Docs Cubicle 2007 100

Professional Assistant Blog

OCTOBER 20, 2008

In a nut shell, you download the free software , install it and it’s always running in the background. It might even keep you reading information in the browser, instead of focusing on your original task. There is a more productive method that you can use to conduct your research. There is a new service called Kallout.

Microsoft Word 100

Microsoft Word 2008 Cubicle 2007 100

Professional Assistant Blog

OCTOBER 10, 2008

www.conetrees.com/2008/10/downloads/clean-elegant-presentation-template Posted on 12 October, 2008 1:34 PM The Professional Assistant Hi Feng Liang, Thanks for the comment. This looks great. Hopefully other people will use it as well.

PowerPoint 100

PowerPoint UPS 2008 Cubicle 100

Professional Assistant Blog

FEBRUARY 20, 2008

Here are Some Good-Sense E-mail Etiquette Tips E-mail Salutations: Although e-mail is less formal than writing a letter it is still polite to open with a greeting. Many of these free background and smilie packages (and screen savers for that matter) that are available for download on the web contain viruses and/or spyware.

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2008 2007 Cubicle Fax 100

Service Untitled

SEPTEMBER 27, 2010

The team leader was able to help the representative with proven methods to cut call time by typing while listening, learning the call system better, and being able to employ more of the tools, answering questions quicker, and having a better knowledge of the company’s products.

Customer Service 40

Customer Service Etiquette 2010 2006 40

Professional Assistant Blog

SEPTEMBER 13, 2007

To download a sample copy of AAU: www.writingink.ca/aau.html. Being a male administrative assistant has its ups and downs, but the ride is definitely exiting and fulfilling. This article was originally published in Administrative Assistant’s Update newsletter. To subscribe to AAU: carswell.customerrelations@thomson.com.

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2007 2008 Cubicle Google Docs 100

Service Untitled

FEBRUARY 12, 2010

All good customer service is a result of an organized system and constantly improving what you want to achieve; the results can make a big difference. It is really hard to go above and beyond by yourself. Abercrombie & Fitch Customer Service A few days before Christmas, I went shopping at the.

Customer Service 40

Customer Service Etiquette 2010 Interviewing 40

Service Untitled

OCTOBER 21, 2009

Home About Service Untitled Subscribe for Free Consulting Contact Archives Call Abandonment Basics Douglas October 21, 2009 Behind the Scenes , Customer Service Experience 4 Comments Phone systems (also called IVRs or PBXes) usually measure something referred to as a call abandonment rate. email, web, etc.).

Customer Service 40

Customer Service Phones Promotion AT&T 40

Service Untitled

SEPTEMBER 15, 2009

We live in America I shouldn’t have to press anything for our language 2) English as a second language / culture call centers (India, Phillipines, etc…) 3) Agents disconnecting you intentionally and hoping you won’t call HQ with their name 4) Poorly trained people trying to fix your problem over the phone (Verizon FIOS is horrible (..)

Customer Service 40

Customer Service Verizon Staples Phones 40

Service Untitled

JULY 26, 2010

As an example, Linda was charged $66 for the water recovery system in her room. The law intended to help patients feel more comfortable in the US health care system. That was the plastic pitcher and one plastic cup! It has three major goals, and for the first time provided patients with some level of customer service.

Customer Service 40

Customer Service Medical Health Etiquette 40

Service Untitled

AUGUST 10, 2010

Automated answering system to promote customer service Do you want to act like a “big&# business? Delta Gets Proactive About a week ago, I received a letter from Delta. The Devil is Really in the Details Customers use detail management as an indicator of a service. You can follow any responses to this entry through the RSS 2.0

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Customer Service Etiquette 2010 2006 40

Service Untitled

MARCH 22, 2010

A system that makes special orders simple is a system that helps promote customer service. Beyond that, B&H has an elaborate and extremely unique system of conveyor belts and similar devices that move products around the store and to a pick up area. Inventory tracking. Kathy Clark said: Mar 23, 10 at 9:21 pm I agree.

Customer Service 40

Customer Service Policies Purchasing AT&T 40

Service Untitled

SEPTEMBER 8, 2010

Mix into the brewing storm, inefficient systems, inflexible bureaucracy, and lack of intercommunication; rumors fly, and you now have unengaged employees who become very expensive for any company. Since they ARE the organization and they do the work, they know where the opportunities are in systems, processes and customer needs.

Customer Service 40

Customer Service Self Esteem Suppliers Payroll 40

Eat Your Career

AUGUST 9, 2010

You won’t make any friends in business if you don’t respect the basic rules of etiquette, and this is certainly one of the most important. Have you downloaded my free career management mini-workbook yet? I Can Help How to Be Proactive at Work: My 5 Step System Time Management Magic is Here and I’m Giving It Away!

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2010 Stress Resume Cover Letter 100

Service Untitled

SEPTEMBER 17, 2010

Chief executive Bernie Brookes announced he has authorized the refurbishing of eight of the stores to include profound improvements in the visual presentation, a new merchandising system, and the improvement of the level of customer service which will dramatically improve team members’ abilities to serve customers.

Customer Service 40

Customer Service Clothes Etiquette 2010 40

Service Untitled

FEBRUARY 19, 2010

Automated answering system to promote customer service Do you want to act like a “big&# business? Customer service gone bad It’s hard to tell if you’re losing business because of. To deliver great customer service – listen and remember I think too many waiters have listening problems.

Verizon 40

Verizon Customer Service Phones Etiquette 40

Service Untitled

JULY 15, 2009

Leila Maucha said: Jul 20, 09 at 8:58 am This is so helpful to me because I am in the same situation and these tips have really given me a better way of handling things Leave a Reply « Make your systems work for you. Is Your Service Edgy?

Customer Service 40

Customer Service Agenda Etiquette 2006 40

Service Untitled

APRIL 6, 2010

photo credit: Seattle Municipal Archives Possibly Related Posts: Automated answering system to promote customer service Do you want to act like a “big&# business? Again, it’s the little things that really do make the difference. How to effectively complain over the phone Last week, everything in my house broke. There was the.

Customer Service 40

Customer Service Etiquette Phones 2010 40

Service Untitled

JUNE 24, 2010

In case you aren’t aware, Sennheiser is a major manufacturer of microphones, headphones, and wireless transmission systems. and after a quick email exchange, John was nice enough to agree to an interview. I know about the company because they make my favorite pair of headphones.

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Interviewing Customer Service 2010 Etiquette 40