Laughing all the Way to Work

AUGUST 15, 2009

Sometimes I wish I had something to warn me when I am with someone with a cell phone so I can know that we are going to be interrupted. I find it frustrating when people either text while in a conversation or are constantly taking phone calls. Apparently not, when its by phone. In an emergency, the cell phone is a useful tool.

Time Zones 100

Time Zones IAAP Etiquette Phones 100

Laughing all the Way to Work

APRIL 17, 2010

If you have to answer the phone, deal with an email or attend to something for your boss, do so, as that is the nature of the admin job -- multi-tasking, but once you have done it, go right back to your to-do list, re-focus and continue what you were doing. Not having to frantically look for things all the time will definitely help you.

Environment 100

Environment Time Zones IAAP International 100

Laughing all the Way to Work

MAY 9, 2010

I breathe a sigh of relief when I get someones assistant on the phone or receive an email from them. Knowing assistants and having a working relationship with them is very important and can make the difference when you need to set up a meeting or if your boss needs to have a quick phone call with their boss. 23, 1 p.m.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 20, 2010

Minute taking definitely isnt easy, but it doesnt have to be stressful. My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Lets enjoy our day together.© © Copyright Patricia Robb 2010 20 February, 2010 Minute taking made easier. 411 Look Up 411.ca

Time Zones 100

Time Zones Agenda IAAP 2010 100

Laughing all the Way to Work

MAY 10, 2009

Of course before I recommend anything I try it out so I picked up the phone and it asked me what I was looking for and what city and province. I chose details and was given the street address and phone number and I still had the option of having my call put through to the store number. You can use google to get similar information.

Google 100

Google Time Zones IAAP International 100

Laughing all the Way to Work

MAY 16, 2010

Do you ever get a meeting request and an agenda has not been provided, or if it is a teleconference the call-in details have not been given or the boardroom hasnt been booked for an internal meeting? Whose responsibility is it anyway? When booking meetings ownership of the meeting has to be established. 411 Look Up 411.ca

Agenda 100

Agenda Time Zones International IAAP 100

Laughing all the Way to Work

FEBRUARY 13, 2010

If I am told that I should have it in the next few weeks, or can expect to receive it in a couple of months, that doesn’t really help me with my follow up as it is not a definite date. I can only guess when I might get it. I would prefer they say you will have it by March 4th. That I can track. Dates are important. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Stephanie LH Calahan

JUNE 17, 2011

And, at the same time, people were increasingly starting to rely on their mobile devices for much more than making phone calls. Save a restaurant and we'll add contact information, menu pages, reviews, a link to make reservations and we'll even notify you if there's a Groupon or Living Social deal for that restaurant.

Interviewing 100

Interviewing Microsoft Outlook Restaurants Calendars 100

Laughing all the Way to Work

FEBRUARY 28, 2010

CountryCode.org is a comprehensive guide to make phone calls from anywhere to any country in the world. We list country codes, city codes, international and national dialing codes, and other relevant country information. If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 27, 2009

It will definitely be added to My Favourites on the side bar of the blog under Spelling. This time I came up with a site called Karens Linguistics Issues. It gives the proper spelling for British, Canadian and American words and is very user friendly. By the way, behaviourial is spelled this way in Canada. 23, 1 p.m. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes Google 100

Laughing all the Way to Work

JULY 16, 2010

Check: Are phone calls planned? For each one, write down what you hope to accomplish with the phone call to help you stay focused. It automatically updates when I use an office product, and I can manually enter stop/start times for phone calls, meetings, face to faces, etc. Doing too many things can actually waste time.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 7, 2010

They said it works with most phone services. I have never used this escape route, but was reminded about it at a webinar I participated in recently and will keep these instructions close at hand. I thought I would pass this tip along in the event you find yourself wishing you could take your words back. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

DECEMBER 19, 2009

When I receive an initial request for a meeting, I use a meeting form and write down the information I need: who is requesting the meeting, what is the purpose of the meeting, where it will be held and a phone number or an e-mail address and dates that are available. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

JULY 9, 2010

Did I phone to get my electricity turned on? The meetings were stress free and I was able to depend on my checklists and templates. Now I am on holidays and preparing for a big move to a new home. You can be sure I have checklists for that as well. Yes, it is ticked off on the checklist and the lights did turn on when I pressed the switch.

Time Zones 100

Time Zones IAAP Holidays International 100

Laughing all the Way to Work

APRIL 5, 2010

Internal meetings can usually be changed more easily so start there. Realize that nothing is cast in stone and things can change so be prepared to make the necessary adjustments. Your boss is not trying to sabotage you. Assess which meetings can be adjusted without too much disruption. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

JULY 12, 2010

Lynn has organized strategic events such as the companys internal trade show, all-hands meetings, the annual awards banquet, internal events and leadership off-site meetings. Holgate is the Executive Assistant to the President, she also reports to the Director of Human Resources and manages a staff of four. 411 Look Up 411.ca

2010 100

2010 Interviewing Time Zones IAAP 100

Laughing all the Way to Work

OCTOBER 10, 2008

That definitely can be a challenge. .© Copyright Patricia Robb 2010 10 October, 2008 Working for the Disorganized. I was recently reminded by a reader of what it can be like to work for someone who is completely disorganized. In all my career I have only worked for one person who fit this description. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2008 International 100

Laughing all the Way to Work

JANUARY 19, 2009

You usually answer according to what you see on the display and say “Hi&# , thinking it is an internal call, but they are transferring an outside call so you end up sounding unprofessional. The cure: always answer the phone professionally - this way youre never caught off-guard. January 19, 2009 Patricia Robb said.

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

NOVEMBER 8, 2009

If it is an internal meeting, has a meeting space been booked? If it is an external meeting, but local, enter location of meeting in calendar, provide your boss with address and directions, contact phone number, taxi chit. Where is the meeting being held? Do you need to book it or were you provided with location. Enter it in calendar.

Time Zones 100

Time Zones IAAP International Calendars 100

Laughing all the Way to Work

DECEMBER 5, 2009

I have a network of assistants that I call friends, although some are just phone colleagues, but we help each other. The assistant/boss relationship certainly is one of the closest working relationships with some comparing it to that of a work wife. GET TO KNOW YOUR CO-WORKERS. and find out early on who you can go to and trust.

Time Zones 100

Time Zones IAAP Interviewing Holidays 100

Laughing all the Way to Work

OCTOBER 11, 2009

Your point about confirming the supervisor's definition of administrative support is so important! .&# But what does it mean exactly and does that include everything? please continue to give us such great tips, i am allays very happy to read them and they help me a lot in my job! Thank you, October 14, 2009 Foley-In-Charge said.

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

NOVEMBER 27, 2008

I am not taking a wireless phone with me and I am not going to talk about work with my friends where I am visiting. Some things I will definitely do before I leave is turn my Out of Office Assistant on in my e-mail account. Talking about work all the time is not healthy for anyone. I cant wait! 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Holidays International 100

Laughing all the Way to Work

JANUARY 19, 2009

The last online course I took was under $70 and was interactive using both the computer and a speaker phone for audio. I have found them to be really helpful. They can be contacted at: Louis@lastminutetraining.ca If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca

Training 100

Training Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

APRIL 8, 2009

Yes, yes and yes, but I would definitely recommend college or business school as it gives you the edge. I know many sort of "fall" into this profession, but are there people out there who CHOOSE to go into this field? Thanks-in-advance! April 09, 2009 Patricia Robb said. 411 Look Up 411.ca

Administrative Professionals 100

Administrative Professionals Time Zones IAAP 2009 100

Laughing all the Way to Work

JANUARY 15, 2010

I use this all the time on my calendar and my boss's calendar, and it helps us both to know which events are phone calls which he can take in the office or on the road (yellow) or which events will require travel (blue). I LOVE the color feature. If you find some are outdated please let me know so I can remove them from this list.

Calendars 100

Calendars IAAP Time Zones 2010 100

Laughing all the Way to Work

JANUARY 10, 2010

If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JULY 5, 2009

I am sure after that call her husband got off the phone and kicked the dog or was cranky with a sales clerk at the grocery store. It ended up that the phone lines were down because of a thunderstorm in town and he had been trying to reach her since early that afternoon. What happened? Crankiness and bad moods can be passed on.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

DECEMBER 28, 2009

If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Gifts Meeting Minutes 100

Laughing all the Way to Work

AUGUST 1, 2010

Even if you phone the bank they need your secret passcode or they wont speak to you about your account. It's been the most efficient way for me to keep track of them since it's so handy to get to and I 'back myself up' by putting the log-in info for my outlook account in a notes area on my cell phone. 411 Look Up 411.ca

Time Zones 100

Time Zones 2010 IAAP Filing 100

Laughing all the Way to Work

NOVEMBER 1, 2008

I can interact where I am now, but I have to get up and go if I want to speak with someone and then when I get there I may find they are busy or on the phone so I have wasted my time. Of course there is a down side to being able to do that. If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

JULY 11, 2009

I can tell you my friends and colleagues got a lot of phone calls in those early days and it was a wonderful resource and help to me. Below are some things that I have found helpful to build my network: Join a professional association such as the International Association of Administrative Professionals (IAAP). 411 Look Up 411.ca

IAAP 100

IAAP Time Zones Administrative Professionals International 100

Laughing all the Way to Work

APRIL 10, 2009

For instance, I have folders for the Board of Directors, International, Personal and one for Work Information. I get internal newsletters and other information-type e-mails so I have a folder called News and dump everything like that in there until I have a chance to go back and read it or delete it. Makes my life simpler.

Time Zones 100

Time Zones Administrative Professionals IAAP International 100

Laughing all the Way to Work

DECEMBER 17, 2008

Be professional on the phone and greet people who come calling, but not everyone needs to get in to see the boss. Try to anticipate the need so you can have the file or the answer your boss needs, before he or she even knows they need it. Be protective of your boss’s time. Be very selective and guard their time. 411 Look Up 411.ca

Time Zones 100

Time Zones Filing IAAP 2008 100

Laughing all the Way to Work

SEPTEMBER 20, 2009

Telemarketing is my number one annoyance in advertising and as soon as I answer the phone and get that few seconds of dead air, that is my queue to hang up. What a great way to lose customers -- annoy them, but they must be making some money at it or they wouldnt continue to do it. Going, going, gone. In anyone home ? Oh, I agree.

Fax 100

Fax Time Zones IAAP 2009 100

Laughing all the Way to Work

NOVEMBER 22, 2008

An e-mail like the one I received would have been better delivered face to face or by phone in order to get the tone of what the person was trying to communicate. I stop the flow and pick up the phone. It is amazing how quickly a matter can be handled on the phone or in person. Why are we not speaking to each other anymore?

Time Zones 100

Time Zones IAAP International 2008 100

Laughing all the Way to Work

SEPTEMBER 17, 2010

There is value in getting to know people, even if it is just over email or the phone. Important relationship building In all these cases I had much better results because I had established a relationship with the venue contact. Once they start to have a relationship with you they are much more open to trying to help you. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Negotiating International 100

Laughing all the Way to Work

MARCH 20, 2010

If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100