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7 Customer Service Books to Help You Level Up Your Business

Success

Good customer service will help you level up your business. That’s because great customer service can turn even a dissatisfied customer into one of your biggest brand advocates. But customer service has become increasingly complex with more roles to play than ever. By Jeff Toister.

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How to Improve Customer Service: 7 Ways to Take Your Mission Beyond Words

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You need to improve your customer service. Recent customer service research from Microsoft suggests customer service expectations have risen sharply in recent years. It matters to your bottom line because customers base their future spending on their customer service experience. .

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45 Professional Development Books to Level Up Your Career and Your Life

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In a world with countless ways to level up your professional development, books are one of the most underestimated tools. Penned by two former White House social secretaries, Treating People Well is committed to bringing civility back so we can start treating each other better. If so, then this is a great book to pick up today.

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The Key To Innovative Coworking: A Deep Dive Into VR & AR Integration Strategies

Allwork

VR and AR enhance meetings, training, relaxation, navigation, presentations, and creative design. That’s not your imagination—it’s the rise of virtual reality (VR) and augmented reality (AR), which is shaking up the way we work, connect, and create. Consider setting up a VR relaxation zone within your coworking space.

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The Best Client Retention Strategies to Use Now

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To achieve your goals, you must develop a customer care policy that’s understood and adhered to by every member of your team. Your customer service, sales and marketing teams, and even IT and contractors must understand your corporate retention program for maximum impact. Get ahead of customer dissatisfaction.

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Tackling Business Strategy: 6 Tenets of Building a Scalable Brand

Success

That logo may look fine close-up on a business card. That includes banners of various sizes for social media as well as templates for brochures, catalogs, newsletters for your email marketing strategy —anything you may conceivably use as your business grows. Staff members leave, and cross-training is critical.

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5 Major Reasons Why Agency Recruiters Should Sign Up For Recruit CRM's ATS

Recruit CRM

Greg Taylor, Managing member of Xactly by GTE says, "The product is so easy to use and is backed by easy to find videos of each component which allows for ongoing training and renewal of knowledge.what makes them historically valued in my mind is their amazing customer service. I hope I can get my company to their level."