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How to Improve Customer Service: 7 Ways to Take Your Mission Beyond Words

Success

You need to improve your customer service. Recent customer service research from Microsoft suggests customer service expectations have risen sharply in recent years. It matters to your bottom line because customers base their future spending on their customer service experience. .

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5 Ways to Include Soft Skills on Your Resume

Success

You only have so much space on a resume, so you want to use it to show that you’re a team player who can work independently and has good time management skills while highlighting your technical skills. Even though it’s tricky, effectively communicating your soft skills on your resume can give you an advantage over other applicants.

Resume 281
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Industrious CEO Shares Pivotal Ways To Foster Workplace Connections

Allwork

A strong community spirit can lead to increased job satisfaction, collaboration, and productivity among team members. Assess your current workplace culture Building a sense of community in the workplace is essential for promoting employee satisfaction, engagement, and productivity.

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Hard Skills vs. Soft Skills: What’s the Difference and Which Do I Need to Build?

Success

Whether you are a hiring manager determined to build a winning team or a job-seeker searching for the perfect career, you need to know the difference between hard skills and soft skills. The universal nature of soft skills means they are as important to a cybersecurity team as they are to a marketing or PR department.

Skills 243
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What Are Soft Skills? 12 Examples to Benefit You Personally & Professionally

Success

Soft skills, on the other hand, provide distinct personal value through your ability to communicate effectively and contribute as a team player. But to advance within the IT department, you must possess the interpersonal skills required to build co-worker confidence and lead a diverse team.

Skills 283
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Ep 242: Nicki Cave on Managing a Team of Assistants and Finding Happiness in Your Work

LEADERASSISTANT.COM

Nicki Cave is currently the Administrative Services Director for the Boston Consulting Group’s (BCG) Dallas EA/AA team. She also leads SW Administrative initiatives and partners with the NAMR Administrative Team. She also leads SW Administrative initiatives and partners with the NAMR Administrative Team. EA/AA team.

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What Is a Good NPS Score?

Success

Net promoter score—or NPS—has gained popular use across industries. Surveyed customers have only one question to answer. “On On a scale from 0 to 10, how likely are you to recommend [company name, product, or service] to a friend or colleague?”. Respondents answering 9 or 10 are considered promoters. Too obvious?

Promotion 195