LEADERASSISTANT.COM

JUNE 11, 2023

CONNECT WITH CAROLINE Caroline on LinkedIn A couple of Caroline’s favorite resources: Harvard Business Review article about valuing and protecting your time -> Who’s Got the Monkey? LEADERSHIP QUOTE Keep your friends close, and your enemies closer… in the warmest and most positive way!

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Restaurants Customer Service Budget Interviewing 78

LEADERASSISTANT.COM

JULY 23, 2023

Michelle Motz is a highly accomplished and results-driven administrative professional with a knowledge of finance, investor relations, strategy, M&A and Human Resources. In this episode, Michelle talks about working in a public company, the changing role of an executive assistant in our remote world, and how to elevate the role.

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Administrative Professionals 2023 Finance Restaurants 81

LEADERASSISTANT.COM

OCTOBER 1, 2023

Lucy is author of The Modern-Day Assistant: Build Your Influence and Boost Your Potential , as well as the CEO of Marcham Publishing, a global force synonymous with world-class conferences and training. In this episode, Lucy talks about her new book, the Global Skills Matrix for administrative assistants, and much more.

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Allwork

OCTOBER 21, 2022

It can provide valuable insights on how people use and interact with their workspace; it improves security by providing smart access, and it can save resources by only heating or lighting areas that are in current use. . In the workplace, IoT can be used in many different ways. Job Footprint . Lifestyle Design . Virtual Assistant .

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All Things Admin

JANUARY 8, 2024

Ultimately, well-defined procedures save you and your team members time, provide clarity, and ensure consistency, compliance, and customer service across the board. Example: A webinar prep checklist for presenters , listing critical tasks and system checks before speaking. These resources can help!

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Administrative Professionals Mentoring Forms PowerPoint 52

LEADERASSISTANT.COM

MARCH 19, 2023

Brené Brown CONNECT WITH JESSICA Jessica on LinkedIn chatGPT Resource from Jessica chatgptforexecutiveassistants.com chatGPT book ABOUT JESSICA Jessica McBride is an emotionally intelligent and organized business partner with over 10 years of experience in supporting executives.

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2021 Restaurants Customer Service Budget 86

LEADERASSISTANT.COM

JULY 30, 2023

Yolanda has also served as Co-Chair of the Women’s Leadership Network, a Guardian Life Insurance company employee resource group. Teaching and training other EAs about tips that can help others in their EA journeys. In a hybrid context, arranging and running lunch and learn events.

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LEADERASSISTANT.COM

FEBRUARY 19, 2023

She has been a communications lead and chapter lead of an employee resource group, a featured company blogger and most recently, the co-founder of the Administrative Community of Practice. Deedee and her husband live in Granby, CT with their 2 dogs and 2 cats.

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2004 2019 Administrative Professionals Restaurants 87

LEADERASSISTANT.COM

JANUARY 21, 2024

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

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Restaurants Customer Service Budget Networking 77

LEADERASSISTANT.COM

MAY 7, 2023

Join the Leader Assistant Circle Community for FREE to watch the video of my conversation with Naomi, and get a copy of her slide presentation. In this recording from one of our weekly Leader Assistant Zoom Chats , Naomi and I discuss language models like ChatGPT, automation and how it all can help us in our assistant roles.

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Restaurants Mentoring Customer Service Budget 95

LEADERASSISTANT.COM

AUGUST 6, 2023

Her solid business acumen, unwavering curiosity, and genuine passion for employee culture provide her the ability to fill any gaps necessary for a team’s success, and with over two decades of experience leading teams across varying industries and businesses, she has a wealth of tools, resources, and experiences to draw from.

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AT&T Restaurants Customer Service Budget 75

Allwork

MARCH 4, 2024

I’ll talk about my time, which is my longest stint at Wells Fargo, but I can even kind of back up just even before that and say I worked at Walt Disney World as an intern, which taught me so much about people, because customer service, oh, my goodness, it is top notch at Walt Disney World. And so I interned there.

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AT&T Stress International Training 244

LEADERASSISTANT.COM

JULY 9, 2023

David sits on the boards of Create a Loop (a computer science education non-profit tackling the digital divide by teaching kids to code) and Prepare.ai (a non-profit providing educational resources and strategic guidance about Artificial Intelligence to individuals, communities, and companies). David lives in St.

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LEADERASSISTANT.COM

NOVEMBER 19, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

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2015 Networking 2013 Restaurants 78

LEADERASSISTANT.COM

SEPTEMBER 10, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Restaurants 77

Restaurants Customer Service Budget Interviewing 77

Service Untitled

APRIL 10, 2013

The Customer Service Survival Kit was written by Richard S. Gallagher, a practicing psychotherapist and the author of many customer service books who has trained over 20,000 people on how to handle the most daunting situations with customers while improving their confidence and an organization’s customer relations.

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Eat Your Career

AUGUST 28, 2023

These programs can refine and even create brand new images, videos, presentations, written content, data analysis, and more. There is no time like the present to start playing with Artificial Intelligence—and yes, I do mean “playing.” I keep a list of tech resources I might want to investigate in Notion. If it does, great.

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Allwork

JUNE 29, 2023

Retaining customers is not only beneficial for fostering a sense of community but also for maximizing your profits. The onboarding process presents a valuable opportunity to create a lasting impression while preventing any potential friction or frustration that could drive new members into the arms of competitors.

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Social Media 2025 Collaborate Promotion 261

Success

MARCH 4, 2024

What’s Your Presentation Persona? Neuroplasticity can even make it possible to retrain your brain’s physical abilities simply by imagining those changes,” the authors write in What’s Your Presentation Persona? The thing is, most speeches are delivered to small groups and are known as “presentations” or “sales pitches.”

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UPS Social Media Etiquette Health 240

LEADERASSISTANT.COM

APRIL 9, 2023

She lives in Williston, Vermont with her husband, Bill, and their two dogs. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

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Restaurants Customer Service Budget Interviewing 81

The Small Business Blog

NOVEMBER 8, 2009

hiremyparents.com Great resource for parents and small business finding work. Webmasters feeds : THE SMALL BUSINESS BLOG» Blog Archive » Top 5 Website Design Tips Indinero.com Blog : Your Business, Your Cash: More Small Business Resources Mark Rosemans Blog : Kudos for 20 years in the internet business! Check their references first.

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LEADERASSISTANT.COM

FEBRUARY 26, 2023

She is a LGBTQIA+ straight ally and also supports the Pride Foundation Australia. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

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Agencies Networking Restaurants Customer Service 72

Andrea Kalli

JUNE 17, 2010

Check out the great online training lineup for the VAClassroom Summer Skill Camp – and bring along your camp songs! Check out what will be covered: Success Strategies for Crafting and Delivering a Winning Social Media Presentation for Your Clients and Community. So let’s do BOTH!! So let’s do BOTH!!

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2010 Training Skills Social Media 100

Andrea Kalli

JUNE 17, 2010

Check out the great online training lineup for the VAClassroom Summer Skill Camp – and bring along your camp songs! Check out what will be covered: Success Strategies for Crafting and Delivering a Winning Social Media Presentation for Your Clients and Community. So let’s do BOTH!! So let’s do BOTH!!

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2010 Training Skills Social Media 100

Service Untitled

MAY 26, 2010

Service Untitled The blog about customer service and the customer service experience. Home About Service Untitled Subscribe for Free Consulting Contact Archives Exceptional Customer Service Starts at the Top – Are You Setting a Positive Standard? Want to meet Biggby Bob? When Wachovia.

Customer Service 40

Customer Service 2010 Etiquette Social Media 40

Success

DECEMBER 14, 2022

Impressed by his work ethic, Derrick Taylor’s UPS co-workers pooled their resources in order to buy the Alabama teen a Jeep Cherokee—and helped restore faith in humanity. Commutes can be the bane of city dwellers’ existences, but not for commuters at the Armitage train station in Chicago. Elisa Zied. Lending a Helping Hand. ELLEN KOBE.

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2017 Gifts 2012 2001 279

Service Untitled

JUNE 14, 2010

Service Untitled The blog about customer service and the customer service experience. Without accountability our customer service winds up with the grim consequences of empty promises, excuses and blaming others; most likely the customers. If I shop at Walmart for a pair of denim.

Customer Service 40

Customer Service Etiquette 2010 AT&T 40

Service Untitled

SEPTEMBER 17, 2010

Service Untitled The blog about customer service and the customer service experience. According to The Australian , the company now plans to spend $100 million over the next four years to improve their customer service. Brookes also plans to equip 65 stores with 4,000 touch screen registers.

Customer Service 40

Customer Service Clothes Etiquette 2010 40

All Things Admin

JUNE 23, 2021

Human resources. Customer service. Check with all participants on availability for the options presented. Determine the agenda and who is presenting. Check with all participants on availability for the options presented. Determine the agenda and who is presenting. Meeting and event planning.

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Agenda Equipment Administrative Professionals Calendars 90

LEADERASSISTANT.COM

APRIL 16, 2023

She lives with her husband and in the beautiful Mad River Valley of Vermont. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

Negotiating 52

Negotiating 2019 Restaurants International 52

Allwork

JUNE 30, 2022

Jo I never thought I would be in human resources when I graduated from high school. So, I started at Enterprise Rent-A-Car, where I thought they had an amazing training program that for me led the Foundation for Business Knowledge, Customer Service, and inclusion. But part of that is very interesting. But I fell into H.R.

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AT&T Policies Management Agenda 261

Customers Rock!

MARCH 6, 2010

I am pleased to have Kevin Stirtz as a guest blogger today here at Customers Rock! Kevin Stirtz is the Amazing Service Guy , a speaker and trainer who helps organizations of all kinds deliver Amazing Customer Service. His recent book: More Loyal Customers has won 5 star reviews at Amazon.com. So do many customers.

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Customer Service Equipment Management Training 100

Make or Break Moments

MAY 20, 2010

I was invited to speak on Earning Customer Loyalty - a great passion of mine, but the best part of my day was the keynote presentation by Anita Campbell of Small Business Trends. Let me know how you are doing, what resources you are using and how difficult it is. Okay – it’s a deal.

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Success

FEBRUARY 15, 2022

In the hopes of healing her own life, she sought training in coaching, nutrition, fitness and mindfulness, and her goal became to teach others how to balance a thriving career, body and mind. 1 in the UK in Apple’s Self Development and Business charts and led to being asked to present Give Kindness A Chance , a documentary for the BBC.

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Mentoring International 2021 Social Media 312

Energage

SEPTEMBER 4, 2017

The human element of an organization, which is less tangible than other processes and systems, presents a true leadership challenge. Many look to formal training, investing large budgets and hundreds of people-hours into instructor-led classes. ” – Jeanne Lynch, Vice President, Human Resources, Griffis Residential.

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2017 Customer Service Training Skills 58

Service Untitled

SEPTEMBER 13, 2010

Service Untitled The blog about customer service and the customer service experience. a Georgia provider of Customer Experience Management reported American consumers feel customer service satisfaction has slipped since the first quarter of the year. noted the downward trends. Of the 31.5%

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Customer Service Etiquette 2010 2006 40

Service Untitled

OCTOBER 8, 2010

Service Untitled The blog about customer service and the customer service experience. They stated that customers stay with manufacturers as long as the new warranty lasts, and then move on to independent service providers. Satisfaction alone does not build a loyal customer.

Customer Service 40

Customer Service Expenses Purchasing Etiquette 40